Recall on car/ services
Today on August 3 I call multipltle times and no answer and no services. Left around 4 voice calls to the service department no answer or response. Its so unprofessial because Im a manager myself in multiple companys and I never had an experience with bad customers service as far as this. I had a recall on my car a few months ago and its doing the exactly same thing I went in for to get the car fix. Every time I call I get voicemails and no one is in the office. Ever since 10 I been calling and now its 3pm and no call back about my services. I had to call Rigdeland, MS service dept and they pick up and transfer on the first call. But I just had to leave a complaint because the services need to be better there. I was a happy customer until this situation.
Excellent Customer service & Sales
Myexperience at Wilson Auto group met and exceeded my expectations! Roy Perry was awesome to work with! He helped me with each step of the process and explained everything as Iwent. He was very personable and easy to talk with. I never felt pressured or uneasy when working with him. What you see is what you get. He took very good care of me and I would recommend anyone to ask for Roy Perry when they visit Wilson Auto group. I felt like I got a very fair price for the used car I purchased. I would recommend Roy Perry to anyone looking to purchase and new or used car!