Kia of St Cloud

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Tuesday
8:00 AM — 8:00 PM
Wednesday
8:00 AM — 8:00 PM
Thursday
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Friday
9:00 AM — 6:00 PM
Saturday
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Customer Reviews of Kia of St Cloud

4.8
Overall Rating
(12)
Recommend: Yes (5) No (0)
Write a review: Sales | Service
sales Rating

Kia of St. Cloud Buying Experience

by ChristopherNys on 03/14/2017

Kris and Paul were awesome to work with and great customer service Great buying experience Staff was professional Facilities were outstanding

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

1 Comments

12 Reviews
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sales Rating

Kia of St. Cloud Buying Experience

by ChristopherNys on 03/14/2017

Kris and Paul were awesome to work with and great customer service Great buying experience Staff was professional Facilities were outstanding

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Excellent service

by JKapsner24 on 02/18/2017

Great customer service. They got me in and out right away with just an oil change. I will definitely be going back

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Exceptional customer service

by Oscar77 on 10/18/2016

They were very professional courteous and knowledgeable about Kia Sorento that they offered to me when I was inquiring about buying a used car. I was so lucky to buy the best one with all the bells and whistles for a very good price.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Excellent, excellent, excellent!

by KristinHart90 on 10/07/2016

Dale Knickerbocker was amazing! He helped me through each step, explained what was happening, helped to get me into my beautiful Sorento, and really made buying a car easy and pain free! Shawn Hernandez in financing was excellent as well! He told me everything I needed to know and set me on the right path to fix my credit! Overall, just an excellent experience!!!!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Buyer

by Heidijo1 on 03/11/2016

Eric Soltis was wonderful to deal with; he was a real person and got to know us, not just a salesman; The finance guy Sean was also fabulous, he encouraged me and gave me good advice

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Best car buying experience !

by Majiq99 on 07/06/2014

Our second car buying/leasing experience with this dealership. We visited multiple dealerships before our purchase. Save yourself some time & frustration start here, end here :-)

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Great service

by akaMrClean on 06/28/2014

Lucas in service has fixed my cars for the last 6 years

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Poor Business Ethics

by sunflower10 on 12/09/2013

Don't EVER buy a car from Kia of St. Cloud. This was our third vehicle that we have bought and Kia was the worst car dealership I have ever worked with. They will over charge you for everything, make you buy coverage you don't need, and give you the worst customer service you will ever experience.

Recommend this dealer? No

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? No

sales Rating

Got me once, never again

by minnesotabuck on 05/30/2012

We purchased a new Kia from st. Cloud Kia recently after being advised by many others not to deal with them. Well I didn't think that a dealership could take advantage us, we went in very cautiously and still came out charged twice for third row seats, received a higher interest rate than we were told, called a liar. This was the worst car shopping experience that we have ever had. These guys are the smoothest car dealers we have ever run into. You don't even know you've been taken advantage of until you left the building. I tried to void the transaction of this purchase before taking delivery. They had me. No way I could get out of the deal, no way no how would they void the transaction,they had my money and it was over. I told the sales manager if they didn't let me out of the deal I would let everyone I know to stay away from ST.cloud Kia. Well here I am, take my advise and the advise of many others stay away. Read as many reviews as you can and take them serious. I would rate the sorento five stars but the dealer zero if they would let me.

Recommend this dealer? No

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? No

1 Comments

sales Rating

Don't buy from Kia

by jesse33 on 11/16/2011

My story is simple, they pocketed my $300 down payment and harassed me about it! I was hounded about their cars, and I was desperate for a car for work. I bought the car on a Fri. gave the finance guy $300, ended up paying $100 more on the payment than they promised me originally, picked up the car on Monday, came back that Fri to give them the other $200 for the down payment. A couple weeks later I get a call telling me they never got the initial $300! The finance guy pocketed my money! The manager was very unpleasant although it would make no sense for me to come back in to pay the other $200 if I did not pay the initial amount or even drive off the lot without paying a down payment!

Recommend this dealer? No

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? No

sales Rating

Great knowledge, great service.

by jon79 on 09/03/2009

I went in to St. Cloud Kia today to see a new Forte. Jeff, one of the internet fellows, was the one I contacted. I found him to be especially knowledgeable and helpful through the buying process. He helped me and my wife, drive the car we were interested in. After the drive, we found out we didn't need all of the options that we were looking at. We found the car at the price we were comfortable paying. Thanks Jeff! Would recommend to anyone I know!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

False advertising

by rmpromo on 07/29/2009

I called KIA of St. Cloud to purchase a New Kia sportage for my wife. The sales person Paul took my info to ask the finance Dept what kind of payment I would have. I told him not to run a credit report until I was ready to purchase. They did it anyways. I stopped in to see the sportage. The sales person Dick said he would put some numbers together and call me. On the way home (I live 60 miles north) I called Dick to see if he had #'s yet. He said he would call me in 15 Mins. I called the next day again he said he would call back in 15mins. After waiting an hour I went to Hyundai and purchased Elantra. That night I was looking for a cheap used car for my oldest child. I saw on cars.com Kia of St.Cloud ha 2 99 KIAs for under $1,000. I called them and they said they still had them. I told them I was coming down to see them. When I got there I told Dick he took to long and now i just needed to see the 99 KIAs. He could not find them Said they must have just sold but I have these ones for $3,000. I left and on the way home I called and left a message for the Manager Mike. He called a half hour later and said he would bring the 876 KIA up to me the next day for me to see. He called in the morning and said that he was going to have his drivers bring it up. I told him i was working in Brainerd and would be there until 5. He called again and said they where on their way at noon. I waited until 6pm and no call. On my way home the drivers called at 6:30 said they were in Brainerd. I told them now they would have to bring to motley and gave them directions to my house. They said ok see you in a little bit. It is now 8:49 and no show.

Recommend this dealer? No

Purchased a vehicle from this dealer? No

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