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Customer Reviews of Buerkle Acura

5.0
Overall Rating
(7)
Recommend: Yes (7) No (0)
Write a review: Sales | Service
sales Rating

Superb Sales Associate & Experience

bysuvbuyermnon 10/18/2018

Salesman David was super courteous, knowledgeable and a good listener. His approach was definitely not hard sell, but rather wanted to put me int he car that met my needs best. He thoroughly explained the vehicle and its many options. He detailed the various elements on the vehicle and gave me one of the best test drives I have ever had. Thoroughly explained things and visually showed how many safety elements worked. Knew his technology items extremely well.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
167 Reviews
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sales Rating

Superb Sales Associate & Experience

bysuvbuyermnon 10/18/2018

Salesman David was super courteous, knowledgeable and a good listener. His approach was definitely not hard sell, but rather wanted to put me int he car that met my needs best. He thoroughly explained the vehicle and its many options. He detailed the various elements on the vehicle and gave me one of the best test drives I have ever had. Thoroughly explained things and visually showed how many safety elements worked. Knew his technology items extremely well.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Superior buying experience

byTizzy71on 07/20/2018

We recently bought a used 17 Durango with the help of Joe and Denny at Buerkle Acura. These guys provided the best buying experience I’ve ever had. Patient, willing to listen to our needs, no pressure, and great communication. This dealership is what others should aspire to be.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

very positive experience

byAcurafan47on 05/11/2018

I purchased a 2018 TSX in April, 2018. Buerkle matched another offer I had received and gave me a fair price on my trade. Both David and Sandy were very pleasant and easy to work with. I had met David at the spring auto show and found him to be knowledgeable, courteous and helpful. I doubt I would have bought a car at this time without his assistance. Sales people in all areas could learn a lot from this young guy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Thank you Dennis

byalewis1985on 02/08/2018

I had a great experience with Buerkle Acura. My salesperson, Dennis, was very knowledgeable and professional, and made my car buying experience as easy and seamless as possible. My wife's lease on her vehicle is up later this year, and we certainly will be going back to Buerkle for our next purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Highly recommend Buerkle Acura and Tyler Koens.

byBrian_Fon 07/01/2017

Tyler Koens, AJ Schmucker, and Chris Knutson at Buerkle Acura are an outstanding team. Tyler is a very friendly, helpful, knowledgeable salesman that listened to me and was not a pushy. He had an excellent level of prompt follow-up with accurate information to all my questions and concerns. I spoke with AJ and he also was outstanding and wanted to make sure that I had a great experience purchasing a car. We negotiated a very fair price for both the new car and my trade. Chris ensured the purchase paperwork went through quickly and flawless. AJ worked hard to find the color and options for my new car quickly. The entire experience was outstanding and I cannot recommend this team any higher! I will be telling all my friends and family of what an outstanding experience this was and look forward to purchasing another car from Buerkle in the future! I hope they maintain this level of service and focus on customer experience, it was truly excellent.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

2017 RDX Tech

byLovePitBullzon 06/21/2017

Sandra Nobbe at Buerkle Acura is one of the most accommodating sales associates I have ever worked with. She went out of her way to make sure our satisfaction was above and beyond and made sure I got the car that best suited my needs. The RDX is fantastic, it handles great and the storage capacity is amazing. For a mid size SUV it has great power and the steering is very responsive. The TLS stereo system in the vehicle is top knotch. The sound and capability to jam loudly to my music without blowing speakers is very important to me since i spend 2 hours a day driving in my vehicles. It's not a Bose system but I definitely have no complaints. The navigation system also great, with many different features that I have had the opportunity to play with. It's nice to not have too look up where I'm going on my phone first as I can just look up my destination through the navigation provided. The blind spot detection is also nice, I feel like I can see everything around my vehicle on the highway at all times. And of course with our Minnesota winters and the long drive I take the AWD is very nice as well. The only downsides to the RDX itself are the fact that the one I purchased pulls to the left a bit and the Mechanics cannot find anything wrong. I have owned many vehicles and driven many different brands and like I said, I spend two hours a day in my vehicles. I know when a vehicle pulls. I guess I will just have to wait until my tire rotation and prove it based on the wear of the tires. The only other thing, not exactly a complaint, is that the silver lining around the air vents on both the driver side and passenger side reflect into the left and right rear view mirrors. Not a complaint but definitely a design flaw in the vehicle as it's a bit distracting. All in all, it's a good sturdy vehicle and I would probably get another one. As long as they fixed the pulling issue. It would have been nice if the mechanics would have ridden with me and let me show them the issue I am am talking about. When we bought our 2016 Chevy Silverado High Country the service providers there would always ride with us and let us desrcribe the problems. I just think the customer service in the maintinence department isn't as top knotch as they are at Main Motor Chevrolet. I would go back and continue with Acura solely because Sandra Nobbe, our sales rep, does everything in her power to make sure we are satisfied and everything is up to our high standards. She is absolutely fantastic and I will refer all my friends and colleagues to her specifically.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Car Purchase

byKyloRenon 12/19/2016

We recently purchased a 2016 Acura MDX with about 5,000 miles from Buerkle Acura and were very pleased with our experience. My wife and I had a small window in which to complete the transaction so we called ahead to make an appointment for a test drive. We worked with Gregg Stoltman and Rick Thomas and highly recommend them both. They were professional, friendly and accommodating. Great experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Pre-owned vehicle purchase

byBordsot1on 09/12/2016

I had a great experience with purchasing a vehicle at this dealership. Andy Phan was helpful and curious. I would recommend a car purchase at this dealership

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Outstanding Car Buying Experience

byakeapen01on 09/07/2016

This was my fourth Acura purchase and the first one at Buerkle Acura. This was by far the smoothest transaction and best car buying experience I have had. We worked with Sandy via the Internet to get pricing information and was able to compete delivery in 1.5 hours. She understood our experience with Acura and focused on the new features in the car. I would definitely buy another car from her!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

My first Acura purchase

bymkcote1on 08/22/2016

Prior to our visit to Buerkle Acura, our family was an owner of three Nissan vehicles. I had always wanted to buy an Acura and finally decided to visit Buerkle. I started off looking at a car that I wanted but was a little uncomfortable with the price. Jeff Lindberg did an excellent job of finding the right car at the right price for me and my family. He was very patient with my difficulty in making a decision and never acted like the "pushy" salesman. This could be the start of many Acuras in our family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great car buying experience!

byangelal1on 08/15/2016

Buying my new used car was an absolutely wonderful experience at Burkle Acura! When I started considering buying a car, I knew exactly who to go to - Rick Thomas. He helped my sister find her used car last year and I was confident he could help me find mine. He listened to what I was looking for and instantly understood what car would fit my needs and style. He took his time answering my questions and had a very personable, friendly and fun attitude. I felt informed and taken care of throughout the whole buying process. I now am a proud owner of a used Lexus RX330 and have enjoyed it thoroughly! He has even taken his time to follow up on how I am liking my new ride. Thank you Rick for helping me find my new car!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Adam Hall is great!!!!

byAJSlesson 07/14/2016

I had the greatest experience with my new acquisition. I worked closely with Adam Hall and he is by far the greatest sales person. He did a great job explaining the value of an Acura without going into too much detail and not coming across as "selling". He took his time to show us the great features in our test drive. He was there the whole way through and continued to shine. If you are looking for an Acura, go to Buerkle for sure and ask for Adam Hall!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience with Excellent People

bySteManton 05/25/2016

If you want to work with a group that cares more about your needs than their own personal agenda then I recommend Buerkle Acura. During our car buying experience at Buerkle Acura, my fiance and I worked with Rick Thomas. He was very honest and straight forward about the vehicles that we were looking at. At the end of the day we left with vehicle that fit us perfectly. I got the sense that this is standard way in which Buerkle Acura treats their customers as a whole. Proud to be apart of the Buerkle Acura family as we know that we will continue to be in good hands!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Consistent and professional

byacuraveton 05/05/2016

This week, I took delivery of my sixth leased Acura from Buerkle Acura. As in the past, the combination of Acura quality, enthusiastic and helpful assistance from Graig Wallace, AJ Schmucker and the sales and business office team made the experience efficient and informative. Top notch service, too, over my years w/Buerkle Acura.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2016 RDX purchase at Burkle Acura

byPaintgalon 04/28/2016

I recently purchased a 2016 RDX from Burkle Acura and it was the best car buying experience I have ever had. The salesman was extremely knowledgeable and not pushy. The deal we talked about a few weeks prior to the purchase was exactly what was done when it came time to singn. There were no hidden fees, no surprises and were much more reasonable with their prices than other Acura dealers. This location was out of the way for us, but WELL worth the drive! I highly recommend this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Best car buying experience

bylmtracy08on 04/20/2016

Let me start off by saying- I hate the process of buying a car. I could go on and on about the poor experiences I have had in the past. One call to salesman Rick Thomas and I knew everything would be ok. I let him know ahead of time that I wanted this process to be as fast and efficient as possible, and he made sure it was. He's funny, and very easy to talk to! Buying a car with him was easy, quick, and painless. I highly recommend him, and will be spreading the word to everyone I know. I purchased a used car, but my husband is already planning on buying his next vehicle from Buerkle Acura. They know how to cater the customer service they provide to their individual customers, and that makes the biggest difference!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent Experience

bysecojo73on 03/31/2016

I recently bought a pre-owned vehicle from Buerkle Acura and had an excellent experience all around due to the outstanding customer service and assistance from Gregg in sales. A consummate professional, Gregg went above and beyond his duties as a salesman to make sure I found what I was looking for and was satisfied with my purchase. Extremely personable and a pleasure to do business with, I highly recommend checking out the reputable Buerkle for your vehicle needs and asking for Gregg!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Super pricing, professionalism, and customer service!!!

byThe_Ostromson 03/06/2016

What a great crew to work with at Buerkle Acura!!! So professional... knew we were driving 3 hours so they put a hold on the vehicle we wanted... pricing was easily on the lowest end of what the Kelly Blue Book suggested... customer service is top notch and would definitely recommend this business to anyone!! Can't say enough about our sales person, Gregg Stoltman!! What a nice guy... so personable and really put us at ease with having to have our toddler with us for the purchase! We initially chose to work with this dealership because they had the used vehicle we wanted but we will make the drive for the next vehicle without hesitation!!! Highly recommend Buerkle Acura... everyone was so friendly, smiles and nods from everyone... I've never experienced a purchase so easy, enjoyable, and quick!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Top Notch Service from Start to Finish

bydxmnkd316on 03/03/2016

Buerkle Acura, and specifically Mark Schiller, made the process of buying my new car a complete breeze. I was referred to Mark and Buerkle by a friend and I can see why. Of the three dealerships in the Twin Cities, only Mark and Buerkle actually seemed to be prepared for my test drive. They were flexible and attentive. The MDX was waiting up front for our test drive after Mark walked through some of the features of the model inside the building. He made sure all of my questions were answered and I never felt any undue sale pitch or pressure. The sales manager followed up the visit with a note thanking me for my time. I still haven't heard back from the other dealers. I felt like I was a valued customer at Buerkle and not just another sale. During the test drive Mark really did an excellent job of showing me all of the features on the MDX. He had the full route planned out ahead of time and made sure we had places to show the car's excellent handling and safety features. The dealership is very clean and modern. The waiting area is nicely stocked with water and a number of different k-cups. They've never really kept me waiting either. The only time I had to wait was when they were putting my plates on after I purchased the car. They also took the time to give it a wash and clean the floor mats. Nice touch. The purchasing process was a breeze as well. I didn't feel like I got the run around during the negotiations. They weren't out to waste my time with a highball offer either. The financing process was also a breeze. I really can't think of a single negative thing to say about any step of the process. They were really that good. It's hard for me to compare to past experiences since this was the first new car I've purchased. If this is any representation of how well I'll be treated as a customer, I don't see any need to shop at any other dealership. Thanks Mark and Buerkle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Everything I expected

byRoyaloneon 11/24/2015

I purchased a 2004 Volvo XC90. Andy Phan was the sales associate and was very helpful, timely with information and made the purchasing process very easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

My new 2016 RDX

byMludewigon 11/19/2015

I had a great experience when trading in my MDX for a 2016 RDX. I was given a fair trade-in value and price on the car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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about our dealership

Buerkle Acura is a family owned dealership that has been serving the Minneapolis area since 1986. We offer a quality selection of new and pre-owned vehicles, backed with exceptional service for your Acura.

what sets us apart
Dealership of Distinction
We are an exclusive Acura dealership
Google Map
Amenities
Complimentary Loaner Cars
Complimentary Coffee
Cable Television
Express Service
Customer Lounge Area