Lupient Kia

Today 08:00 AM - 08:00 PM
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closed
Monday
08:00 AM - 08:00 PM
Tuesday
08:00 AM - 08:00 PM
Wednesday
08:00 AM - 08:00 PM
Thursday
08:00 AM - 08:00 PM
Friday
08:00 AM - 06:00 PM
Saturday
08:00 AM - 06:00 PM

Customer Reviews of Lupient Kia

4.9
Overall Rating
(130)
Recommend: Yes (128) No (2)
Write a review: Sales | Service
sales Rating

not honest

by Marknothappy on 02/04/2018

It was kinda a bad day for buying as the weather was bad not checking out to see if windows worked the windows don't work on either side seeing you had the truck for a few months you would know that and the windshield washer resevoir is frozen so as of now not that happy with you not being honest about things being wrong

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

181 Reviews
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sales Rating

Bought the vehicle we came to check out.

by Carolcarowner on 02/10/2018

Marine Mike was very easy to work with. Honest and up front. We felt that our needs were important to him. He appeared happy to be working with us. Pre-visit phone contact with Felicia was easy and personal. She knew we would be coming from out of town and set up an appointment for us.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

not honest

by Marknothappy on 02/04/2018

It was kinda a bad day for buying as the weather was bad not checking out to see if windows worked the windows don't work on either side seeing you had the truck for a few months you would know that and the windshield washer resevoir is frozen so as of now not that happy with you not being honest about things being wrong

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

sales Rating

NJ

by Naconus on 01/30/2018

I was treated with respect. I wasn't made to feel like I was any different regardless of financial status. It was a very pleasant experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Steve's Comments

by Joyceer1 on 01/28/2018

The salesman, Cy, was very personable, non-controlling, listened to what we had to say, and helped us get almost exactly what we wanted

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Steve's Comments

by JoyceER on 01/28/2018

The salesman, Cy, was very personable, non-controlling, listened to what we had to say, and helped us get almost exactly what we wanted

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Purchase of a vehicle and Jake(Salesman-GREAT GUY!)

by luenn_4421 on 01/25/2018

The salesman(Jake) was courteous, not pushy, listened to what I was looking for and brought out exactly what I wanted. I feel very fortunate to have him as my salesman. GREAT GUY! Hope you keep him around.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great buys at Lupient Kia of Brooklyn park, MN.

by Deano11_ on 01/15/2018

Wendy was great, she always kept in touch over the phone being we live in Duluth and holding the truck tell the week-end. Robert was very nice and helpful he did what he could to help us get the truck. Get buy thanks, give Wendy a raise ! Thanks Dean Bishop

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Sorrento

by Dreamaker3 on 01/14/2018

My salesperson was the best, very knowledgeable and no pressure Gave me all the info and options I needed. Really made mms feel comfortable

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Oil change at Lupient Kia

by coreyatmn on 01/13/2018

Fast, friendly, and polite. Too bad it was too cold for the car wash to be open, but that's Minnesota!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great Customer Service

by HappyVanFamily on 01/10/2018

Our sales associate Vadim was awesome. He listened to what we were looking for and was not pushy at all. We looked at other dealers as well but came back to work with him. We love our new Kia Sedona.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great service

by minnesotafox on 12/31/2017

The people in your service department are great! We have always had a great experience at the dealership. We are currently driving our third Kia from them.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Kia Sorento

by fisch436 on 12/31/2017

We will be back. Seth was very straightforward and honest. He also went above and beyond expectations to accommodate our needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

No hassle, great experience!

by Ashley2121 on 12/21/2017

Fantastic Service! Eli and team really went out of their way to make me not only feel welcome, but find me a car that I love! Thank you so much for the wonderful car buying experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Above and beyond!!

by netterzkastle on 12/08/2017

Kia went way above and beyond today in customer service and long term investment to me as a customer. I've been telling all my friends how happy I am for the assistance provided.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great experience! Highly Recommend!

by EmilyB0916 on 11/30/2017

Low pressure sales environment. Salesman seemed genuinely concerned with helping us stick to our budget. Salesman was very knowledgeable - able to answer absolutely everything we asked.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

buying our Kia

by notsknab on 11/27/2017

We liked dealing with Andrew, up front, knowledgeable about the vehicles. wanted to make sure we were satisfied with what we were buying.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Frote

by StengleinT on 11/22/2017

That everyone was so helpful and friendly. We had a great experience purchasing our first brand new vehicle! Thank you very much.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Lupient Kia Review

by Bobowskatron on 09/26/2017

Very friendly sales staff and knowledgeable about features included in each trim level. We took a couple test drives to find out what type of vehicle we liked the most and are happy with our decision to buy a Soul.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Great service.

by Wendyric1 on 09/26/2017

Seth was awesome to deal with. He is a huge asset to your business. Very committed to customer satisfaction. Everyone there was very freindly and helpful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

2006 Mercury Milan

by Karie_ann1 on 09/24/2017

I love the fact i got the perfect car for me and the salesmen, C.J. and Andrew, worked with me on the price

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

FAST EXCELLENT REPAIR DONE RIGHT THE FIRST TIME

by Theohain on 09/19/2017

Fast, knowledgeable, free loaner, clean vehicle when it was completed and no issues so far. Worked with Insurance Company without issues or me getting involved.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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