McInerney's Woodhaven Chrysler Dodge Jeep Ram

Today closed
Closed Now
Sunday
closed
Monday
09:00 AM - 09:00 PM
Tuesday
09:00 AM - 06:00 PM
Wednesday
09:00 AM - 06:00 PM
Thursday
09:00 AM - 09:00 PM
Friday
09:00 AM - 09:00 PM
Saturday
10:00 AM - 03:00 PM

Customer Reviews of McInerney's Woodhaven Chrysler Dodge Jeep Ram

4.5
Overall Rating
(13)
Recommend: Yes (12) No (1)
Write a review: Sales | Service
sales Rating

Dodge Journey

bySharonon 10/18/2018

They went out of their way to get us into a vehicle

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
17 Reviews
Sort by:
sales Rating

Great people/car, but problems solving smoke smell in car.

byChristophon 10/22/2018

Great people, happy with majority of experience. Would rate 5 star and 10 on NPS score except for my disappointment in one area. The car had a chemical smell to it, and i was told that it would wear off to a neutral smell. However, when it wore off, there was a very strong smell of stale cigarette smoke, and I am struggling to remove it. I have now spent money on chemical agents and an Ozone machine to solve, and am disappointed that the dealership is not taking accountability for the problem in a Certified Pre Owned vehicle. I would expect the dealership to offer to pay the cost of solving this, but this has not yet happened. -Chris Williams, 2017 Dodge Durango GT, Certified Pre-Owned.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Outstanding Service!

bytemp_edmunds1540153251915on 10/21/2018

As always, Zach was very professional and efficient! Zach goes above and beyond to serve each customer. He moves quickly through the dealership, not wasting a second ... this shows me he respects his customers timelines. We appreciate Zach and he is one of the reasons we have been loyal McInerney customers. Thank you Zach!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

The attentive staff at McInerney"s

byRogeron 10/21/2018

Sales staff was very helpful in answering any questions i had. Drew made the time to work with me around my hectic work schedule.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Dodge Journey

bySharonon 10/18/2018

They went out of their way to get us into a vehicle

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Oil change

byAntlers170on 07/26/2018

No problems at all .done in fair amount of time ..

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Worst service ever

byKenyoon 09/25/2017

Would never recommend this place to anyone they made me feel as they were only trying to make more money on me putting a down payment down started at 2000 then 1300 then 450 finally i called capital one an put them on speaker phone. They started to act right after i get down the street almost home i find out the car is on empty so i call to complain .they tell me to come back up there. They put 10 dollars in my tank. An said thats what they put in used cars.after spending 20000 dollars. On a car they give you 10 dollars worth of gas terrible place i hope no-one ever gets treated like this agin would not recommend this place. Very poor staff was lied to at every turn

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Casey **********

byKim_B_89on 08/17/2017

If only i could give u a million stars! Very helpful and patient! He made everything possible, And in my budget! He never lost his smile or positivity and was very persistant! If your looking for a new car casey is deffinantly the man to see i can not speak on other staff members because there was not one queation he did not answer!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Prompt and friendly

byLauriePassalacquaon 04/26/2017

Came in for an oul change today and was greated BY NAME by Zach.....thats pretty amazing! They are always very helpful and very upfront about what is going on with my van. Thank you for the great service and friendly welcome ...you rock zach!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Life coach

byNormatyner60__on 03/28/2017

The speed of having service completed, was to our liking. The cleanliness of the bathroom, even providing coffee was a plus.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Quick and easy

byJodie01on 03/28/2017

I walked in there and they had me out in less then 25 minutes. The staff is friendly and was considerate of my time

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Mopar

byCharles144on 03/28/2017

The quickness in diagnosis and problem fixing. The service has always been top notch. From oil change writers to service writers everybody friendly and accomadating.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great Staff

byMaryellen_1on 03/28/2017

Staff was professional and friendly. They answered questions that I had and therefore seemed knowledgeable about cars without having to go to someone else to get the answer for me.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Wonderful Service

bysheila_mon 12/26/2016

I am so impressed with McInerney service department. I brought my 2012 Journey in for repair.This was the first time I have had to have my car repaired. I was treated with courtesy, my car was diagnosed, Fixed and returned to me within the time frame I was given. Thank you Kev Broughton and Nick Carrara, you guys were fantastic . I plan to recommend the service department on the Facebook group Downriver and Friends. Thank you again.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

DO NOT GO HERE FOR ANYTHING

byrocco113on 06/17/2016

I brought my 2010 Jeep Liberty in for body repair due to a crash that damaged the front end. The damage was covered by insurance and the adjuster came out immediately to get the fix started. I was told it would take 1-2 weeks for the repair. It took over 4, with no explanation and plenty of attitude from eh staff. when I picked up the vehicle, I immediately noticed the mismatched headlights! So the vehicle had to go back in to have it corrected. A couple months later while changing the oil (and looking for a loud rattle), I noticed the frame cross member was not bolted to the frame. It was missing 4 bolts and held in with two loose bolts. The weather also changed to hot and I found the AC had not been charged when they put it back together. I brought it back to the dealership and again was greeted with attitude and "not my fault" excuses. Once the AC was charged, that is when I found the vents inoperable, but they worked when I originally brought the vehicle in for repair. Once again, the car had to go back to have something fixed that should've been taken care of the first time. After keeping it for another week, I picked it up and drove it home, immediately noticing the brake pedal was very loose. I had to push it all the way to the floor just to get the car to stop. When I got home, I found the brake pedal assembly had not been put back together against the fire wall, missing all the nuts. I then spent the entire day going over everything the mechanic hacks had touched, finding many nuts and bolts were never tightened. A vehicle that my daughter drives on a daily basis was not only poorly repaired, but they made it unsafe! When i contacted the service manager, he laughed and said "that's why I don't work on cars". I don't find it funny at all, and I have yet to receive a call back from any of the managers. My family and I own many jeeps and Chryslers, I will continue to buy them because I like the vehicles, but I WILL NEVER GO TO THIS DEALERSHIP FOR ANYTHING. Social media is a powerful tool and I plan on using it to get the truth out about how horrible this business truly is.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
sales Rating

Amazing Service and amazing vehicles

byerica_wulffon 04/11/2016

Everyone there made me feel like it was my special day! The process was fast and fun, I was so excited to get into my jeep! The employees were all very friendly and treated me like family. I will lease from them again, that is if I don't buy this jeep outright from them. I am more than pleased with my trip to McInerney's! Thanks to everyone who helped me on Friday!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Body Shop Repair

bywilsonb001on 03/10/2015

For anyone who is in need of body repair to your vehicle-Make sure you get a time frame when your vehicle will be done. I have a vehicle that has been sitting for 3 weeks. Hopefully we will have it back in 2 more weeks. 5 weeks is a bit extreme on a $8,000 repair. I've been schooled.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Jeep Wrangler 4dr

byrfd205on 07/19/2010

Price was fair, process was long for a 2008 Wrangler Unlimited. Sales associate was very nice, verty helpful, although seemed hampered by upper mgt at times.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
about our dealership
Google Map
Amenities
Complimentary Loaner Cars
Complimentary Coffee
Cable Television
Collision Repair/Body Shop
Express Service