Today 9:00 AM - 8:00 PM
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Sunday
closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
10:00 AM - 2:00 PM

Customer Reviews of Sellers Subaru

4.8
Overall Rating
(6)
Recommend: Yes (5) No (1)
Write a review: Sales | Service
sales Rating

Alex and my STI

by Malan828 on 04/18/2018

To start off I walked in and Alex was the only one who greeted me within seconds of walking in, i explained my situation and what i wanted and he went above and beyond to make it happen! Anyone walking into Sellers Subaru i really recommend Alex.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
16 Reviews
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sales Rating

Alex and my STI

by Malan828 on 04/18/2018

To start off I walked in and Alex was the only one who greeted me within seconds of walking in, i explained my situation and what i wanted and he went above and beyond to make it happen! Anyone walking into Sellers Subaru i really recommend Alex.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Top notch service from A-Z

by CaseyC48038 on 04/03/2018

Anthony Cornacchini and Team Sellers are absolutely amazing. We have bought three Subaru’s from Sellers, two of them from Anthony. We will be see Anthony again when my wife is ready to get her new Ascent! Team Sellers really care about their customers and it shows from start to finish. What makes Anthony so great is that he is a true “car guy” and a Subaru enthusiast. He is always there to help with anything you need in the blink of an eye. I’d highly recommend seeing Anthony to get your next Subaru!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience

by CoreyCohoe on 01/11/2018

On my first day looking Ron had approached us with some basic information and helped walk me through my concerns and set up a day for my folks and myself to test drive some cars. On that day I met Jason, who was the MVP for the two out of the three days. He not only gave me a run down of the cars, he also helped me learn the ropes of the car. He even gave me a USB cord for my car as a gift. He didn't even have to. Jamie was also fantastic as well. She helped me and my mom go through some of the paper work and even gave me some leads on where to look for jobs. She even remembered I had a job interview.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great up front, slightly lacking in follow up with issues

by Dawson1234 on 07/08/2017

Purchased 3 cars in the last 4 years. The last two were used, and BOTH have had (mostly minor) issues in the first 6 months of ownership. "We'll do whatever it takes", and "we want you 100% satisfies no matter what", has turned in to "my manager is willing to fix that up to X cost, but no more". Again the buying experience is beyond easy and great, but I'm not 100% satisfied with either of my last two purchases.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
sales Rating

Great experience at Sellers Subaru

by trina123 on 04/19/2017

We bought our first Subaru from Sellers Subaru and wow what an awesome experience! The staff at Sellers Subaru really knows their product. Tom was so helpful and friendly, just a pleasure to work with. Overall an A+ experience, Thanks Sellers Subaru!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Eric is the best!

by diane1986 on 04/12/2017

Eric is very knowledgeable about cars in general and especially Subaru! I left the dealership after talking with Eric knowing that I wanted a Subaru for my next car. I went from a pretty base Honda CRV to a pretty loaded Forester, and the learning curve really threw me, but Eric helped me over the "hump"! I am now enjoying my new Subaru!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Buying a car was like pulling teeth

by frstrowner on 05/24/2015

Had a very disappointing experience there. Kept waiting while 1 salesperson juggled multiple customers, other salespeople sat and did nothing. Poor communication. Poor follow through. No response to emails. Delivery was a nightmare, options I'd paid for weren't installed. Everything was a problem. They didn't want to deliver on a Saturday. I would not recommend this dealership, although, in the spirit of fairness, it could have been an issue with one specific salesperson, but then again, why is management allowing customers to be treated so poorly.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Adrienne Cross/Sellers Subaru

by subarulove1 on 03/18/2015

I must share my experience with you! My Subaru buying experience did not start out to good. I had started with the local Subaru dealership here in Lansing. The sales person was no help to me whatsoever, he made me feel as if I was an inconvenience and I wasn’t good enough to buy a Subaru. I started to search online for another dealership and stumbled upon Sellers. My first contact was with Jackie Elicea, what a great personality, so friendly and helpful! Ms. Elicea made me feel like this was the place for me to be! Within minutes she had emailed me the information I was looking for and also passed me along to Ms. Adrienne Cross. I had all the info I needed within a ½ hour, as where it had been a couple of weeks and was still nowhere with the other dealership. On 03/11/15, I took the 2 hour drive to Sellers. I was greeted by Ms. Cross with the friendliest smile as soon as we started talking, I knew I was in the right place! I even found out later that Ms. Cross, herself, had a little car accident that morning on her way in, to be so happy and positive, not many people would be like that. Ms. Cross answered every question I had and showed me many different options, she really put my mind at ease! By the end, I felt like I have known her for years! We even did the “formal” hand shake, then she said “I’m a hugger” I said that I was too , that was the icing on the cake! Really made me feel like she cared about me and was so happy for me! I had such a wonderful experience there and felt I needed to pass this along to you. I plan on having all my service taken care of there and will definitely be back to work with Ms. Cross in the future. I will be a customer for life thanks to Ms. Cross!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Outstanding Experience at Sellers Subaru

by BluJ on 08/10/2014

My fiancée and I were looking at getting a new or certified pre-owned Subaru, and Sellers Subaru looked to be the best deal from what we searched online. We looked through the USAA car buying service for available vehicles, and Jamie promptly called us to schedule an appointment for a test drive. The following week we drove out, and met with Adam K. Adam was extremely knowledgeable, friendly, and helpful. He answered all of our questions about both models of vehicles we were looking at, the Subaru Crosstrek and Subaru Outback, and he let us test drive both. We made an appointment for the following morning so we could talk it over and weigh our options. We test drove one last Subaru Outback, decided it was the car we had dreamed of, and Sellers Subaru gave us the best price of a vehicle and financing options we could have asked for, while giving us a very fair price for our trade-in. Overall the staff was very friendly, courteous, and our experience with Adam made our first car purchase an extremely positive one. We would gladly recommend Sellers Subaru to anyone looking to purchase a quality auto. Thanks! ~Andrew and Justine

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Customer Service, and Professionalism!

by CFaust on 07/10/2014

First off I'd like to shine some light on there great customer service that both my wife and I received at Sellers Subaru. Our salesman Eric G was very knowledgable about the vehicles and knew them inside and out. As a Subaru owner him self, all information he provided had a solid backstory. He approached us from a consumers standpoint instead of a salesman looking to put cash in his pocket. Every aspect of this purchasing experiance was enjoyable and I never felt obligated to buy anything that didn't fit my needs. I would highly recommend Eric and all other salesman at Sellers Subaru. We love our new Impreza and are even considering another Subaru in the near future. Thanks for everything gentlemen, I look forward to our next visit.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

A poor experience with sales

by zvarga on 04/28/2014

Had contacted the dealership via their Website about a vehicle shown for a test drive, that did not know it was on their lot. I asked for a test drive a second time by phone and scheduled it with the sales staff(ERIC) for the next day 10 AM. ERIC the sales person that I had the apt with was busy with someone else so I waited for at least 1/2 hour and then they did not have my appraisal for my trade,even though I had given the info the previous day. They attempted to do it again at the dealership when I was there for a total on a hour at the dealership and still have the trade in info. The worst part was even though they had me scheduled me for a test drive they still had the vehicle in the showroom and I had to wait again for them to bring it outside.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
service Rating

Refreshing service experience

by llama3 on 11/30/2013

I first visited this dealership as they had opened recently and the location was more convenient for me. The service staff (Kim and Lonnie), are friendly/professional/efficient and seem genuinely interested in each customer having a great service experience. I was also greeted by an Outfitter/Salesperson, Paolo, who has said hello each time I've been in (I'm not interested in purchasing at this time but it's refreshing to speak with an Outfitter for friendly and informative purposes). I also had the opportunity to meet and speak with the General Manager, Ron, and the owner, Sam. It was enlightening to hear their non-traditional focus on customer service (creating a relationship and not being the "typical" dealer). Thank you Sellers Subaru!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Superb customer service

by Joni_P on 11/14/2013

Sellers Subaru delivered the best car buying experience ever. Doesn't get better than this. Great vehicle,great price and gold standard customer service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great dealership

by Raynmary on 10/11/2013

Kim the service manager is a very nice person to deal with!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Dealership

by Tommy_K on 10/05/2013

One of my best car buying experiences! Paolo, Adam and the sales team was great. Would buy again from the dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New Forester!

by carolls on 09/18/2013

Everyone at Sellers Subaru is professional, friendly, helpful and knowledgeable. This was our first Subaru and the buying experience was just as Adam said it would be: "fast, fun and friendly". I will refer anyone wanting a new car that I know. Thank You again!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
videos
about our dealership
what sets us apart
Transparent Pricing 7 Day Love It or Leave It Guarantee (Pre-Owned) Discount Demo Hub Reputation Is Everything
Stellar Care Award
Google Map
Amenities
Complimentary Drinks
Complimentary Car Wash
Complimentary Coffee
Television
Express Service
Languages Spoken (1)
Spanish