Skip to main content

Kia of Lansing

Today 8:30 AM - 6:00 PM*
*At this time store hours may vary.
Sunday
closed
Monday
8:30 AM - 8:00 PM
Tuesday
8:30 AM - 6:00 PM
Wednesday
8:30 AM - 6:00 PM
Thursday
8:30 AM - 8:00 PM
Friday
8:30 AM - 6:00 PM
Saturday
8:30 AM - 4:00 PM

Customer Reviews of Kia of Lansing

131 sales Reviews
Sort by:
5 out of 5 starssales Rating

Great Customer Service

by LovinmyKia2018 on 05/01/2018

It only took two hours from the time I arrived at the dealership to leave with my new Kia Sportage - and that is including a test drive and an appraisal on my trade in. AWESOME!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Kia Optima

by mrbill155 on 04/20/2018

The salesman was very helpful and nice. The whole experience was better than any I've had in the past buying a car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

1

by Jared5382 on 04/20/2018

Customer service is second to none. I was treated like family the entire time I was there. All my questions were answered. Very satisfied with this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

New Sportage EX

by sddrumm on 04/15/2018

This is our second time buying a car from you! It went a lot smoother, and it did not take as long as it did last time. We had a chance to test drive our Sportage. Last time we did not test drive our car three years ago. Love our sale person yesterday. He showed us how to use all the buttons on our car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great service and fair pricing

by Joseph_344 on 04/14/2018

I dealt with Jacob and he was very polite and prompt. He didn't come across as a stereotypical "pushy car salesman" he was very laid back and easy to work with while still maintaining a professional attitude. He even had the car delivered to my work since we work similar hours and it was going to be tough for me to make it in before close.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great experience!

by Sorentolove on 04/13/2018

Jeff was honest and upfront unlike my experience at a neighboring GM dealer. I am happy with my purchase of the Sorento.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Enjoyable experience

by Tvancamp on 04/11/2018

Jacob was very friendly and extremely helpful in putting the deal together. Finacial work extra hard to get the numbers to line up so the deal was within my reach. Closing was quick and easy. One of my better experiences in car shopping.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Good experience

by Oldspartan70 on 04/07/2018

Jacob was extremely helpful, knowledgeable, and friendly. He answered all my questions without hesitation. The selection of vehicles that I was interested in was impressive.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

2018 Kia Sportage

by aworth83 on 03/17/2018

Staci Alexander was very easy to work with, knowledgeable, and no pressure. We looked at numerous makes and models of vehicles before deciding on the Kia Sportage.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Survey

by manuelalm_23 on 03/09/2018

The staff was very professional and willing to address my concerns. I feel the listened to me and my needs as it relates to my purchase

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

2018 Kia Optima

by Tbacon43 on 02/25/2018

Kody was very friendly. Explained everything to me. Overall, everyone was very friendly. He kept me up to date on the complete process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Review of Service by Staci Alexander.

by Ashley1983Ryan on 02/03/2018

Staci Alexander was great and really worked hard to get me the vehicle I wanted at the price I wanted.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Brenda

by Brenda_18 on 02/02/2018

This is the second Kia I have purchased at your dealership. Both of them from the same salesman, Kody Slaght, and I would recommend him to anyone. Very helpful and considerate throughout the whole process. The entire crew there is friendly. Great place!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Thank you Neil Miller

by RTarbell on 02/02/2018

Neil Miller has dealt with many of my family members and my self before, this time was no different. He is efficient, honest, and hardworking. Always multi tasking , more than one customer and u still feel like u have all of his attention.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

KIA of Lansing Michigan

by lmatra01 on 12/22/2017

The sales and financial team took great effort in getting me approved. They were able to find the vehicle that fit within the loan approval and found one that suited me quickly. Customer service was amazing with all the friendliness and hospitality they gave to customers. Best of all, they were honest with me which is important.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starssales Rating

Kia of Lansing

by Kdpedd75 on 12/07/2017

The sales person was very friendly and accommodating. I also never felt pressured during the transaction. I would shop here again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Jameson's Review on Devan Reed

by Jamesonc on 12/05/2017

Devan was awesome. Super efficient and helpful. He always had a quick answer to any of my questions. He stayed late for me multiple days because of my schedule. Being a Sales person myself, it is easy to read other Sales people. But Devan didn't feel like a salesperson at all, more of a trusted adviser, which is rare.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Love my KIA

by PoppaGouch on 11/30/2017

You people truly went all out in getting me into a new vehicle. It was a battle I'm sure and I can't thank you enough for all you did. Stacie was such a dear. Thank you again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

It's been a wonderful experience

by GingerYang on 10/01/2017

The Salesperson Kody Slaght has been wonderful, easy to work with, not pushy, respectful and giving me options. I would highly recommend him to my friends who are looking for a new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

5 Star Service!

by MartyGG on 09/21/2017

- Very knowledgeable staff about the cars and the finance of them - Quick and friendly service - Very clean dealership (including the restrooms) - I have leased 3 Kias in a row and all from Kody Slaught - he is a great salesperson but more importantly he is a wonderful man and I always enjoy working with him. He cares about his work, his family and me! He is truly a joy to be around.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Mike is thee BEST

by Shayna33 on 09/20/2017

I loved every second of my visit! I felt like family right from the start! Mike was very friendly and went above and beyond to make sure I had thee BEST service possible!!! I felt like I've known him my whole life!! I had to wait for my vehicle to arrive from Jackson and while I was waiting he kept me company and made sure I was taken care of! He made sure I knew how to operate all my new fun stuff such as Apple Car Play and the data apps with Sirius xm. So cool!! He set up my UVO for me as well! I couldn't ask for a better experience!! I will be sure to send everyone I know to him!! I love my new Sorento!!! Thanks so much Mike, you really made my day!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
about our dealership