Shaheen Chevrolet

Today 9:00 AM - 4:00 PM
Closed Now
Sunday
closed
Monday
8:30 AM - 8:00 PM
Tuesday
8:30 AM - 8:00 PM
Wednesday
8:30 AM - 8:00 PM
Thursday
8:30 AM - 8:00 PM
Friday
8:30 AM - 6:00 PM
Saturday
9:00 AM - 4:00 PM

Customer Reviews of Shaheen Chevrolet

5.0
Overall Rating
(3)
Recommend: Yes (3) No (0)
Write a review: Sales | Service
sales Rating

Cruze

byCruze09on 06/29/2017

Lenny Enzo sold me on leasing a great 2017 black Chevy Cruze. Geat experience and nice and friendly staff.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
28 Reviews
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sales Rating

Cruze

byCruze09on 06/29/2017

Lenny Enzo sold me on leasing a great 2017 black Chevy Cruze. Geat experience and nice and friendly staff.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Quick Lube

byjfor1254on 06/08/2017

Easy in and out ... No Hassles ... Friendly Service ... Great People

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Awesome buying experience

bytjbeaucheneon 05/24/2017

Working with Ben Behnke was a pleasure. The absolute best car buying experience of my life. Ben was professional and answered all of my questions and addressed all of my concerns about buying a car over the internet. I would highly recommend him and Shaheen Cheverlet.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Bought Tahoe

byPbenny15on 07/20/2016

Sales process was efficient and painless. Staff was very attentive and knowledgable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Best Chevy Dealer in Town

byhothaifa1on 07/01/2016

The best service you can get but it always busy and had to wait to schedule a service and approximate of car service time is not accurate

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

great service

bydieselrat14on 05/04/2016

my wife and I had an awesome experience while leasing our new traverse. our salesman John Rausch was very informed about every detail of the cars we were looking for. would definitely recommend going to see John @ Shaheen Chevrolet again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Shaheen's got us the car we wanted.

bysmartinfamon 04/29/2016

We were looking for a manual shift Cruze, and two other dealerships couldn't find us one, but Shaheen's found us one and got it to us. They went the extra step to get us into a vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Shaheen Chevrolet goes the extra mile to make sure you are 100% satisfied

byDestiny180on 04/20/2016

We had a new vehicle that had a non repairable problem. Shaheen Chevrolet went to bat for us with General Motors through out the entire process. The general manager and my salesman Ron Coolbaugh handle my case as if it were their own vehicle. Long story short I am now driving a brand new 2016 Chevrolet. We have also experienced their expert service department that keep you informed of every detail from start to finish. They take pride in making you feel comfortable with the cleanest and most organized service department of any dealership I have been to. They have a wonderful waiting area with free snacks, beverages, wifi, and tv to make you comfortable while you wait and a fresh flower and car wash when you leave. I have to say going the extra mile is an under statement for Shaheen Chevrolet. Bar none the best of the best from sales to service in the mid Michigan area. Thanks so much to Jason, Ron and Dan

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Service

byBeckner47on 04/20/2016

I thought I needed new breaks and tires. They called me within the day to let me know that I needed new tires for sure but my breaks were fine. I really appreciated them not selling me something that I do not need. It is nice to come to a dealership that will do right by me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

exhaust manifold replacement

bych69999on 04/06/2016

I was quoted $270 to replace the exhaust manifold bolts and studs! As it came out the manifold was warped and needed to be replaced too! Gm price was $200 more than auto zone so I ran and got the part. Was quoted the price was still $270 if I got the part. Picked up at the end of the day and the service manager I talked too was gone and the price was $100 more than the quote was. I told them the quote was $270 and their response was "I don't know anything bout that!"

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

sales Rating

New car sale

byBpitylakon 04/05/2016

The whole process was relaxed and fun. It went better than I thought it would. They were very accommodating.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Better than expected

byDavid1341on 04/04/2016

I took my car in on a Friday for significant electronic issues, thought it was gone for the weekend, got a loaner and surprisingly a call on Saturday that it was finished, quick, quality work!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

New car

byBarrydeckeron 03/25/2016

Shaheen Chevrolet it the best place to purchase a new car

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Consistent Satisfaction

bybwadkinson 03/21/2016

We just purchased a 2016 Equinox from Richard Adado at Shaheen Chevrolet. This being the 7th new vehicle purchased there, explains the level of satisfaction we have with Richard and Shaheen Chevrolet.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Awesome

byKimbalouon 02/23/2016

Maria came picked up my car from work took it back to the dealership to get the oil changed and tires rotated and brought it back to me. I have never had such great service from any dealership ever.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Just bad

byninetytworson 07/31/2015

In 2013 i purchased a certified. Preowned. 2010 equinox from shaheen chevy in lansing. After 2 years we had to have the balancing chain timing chain high pressure fuel pump and battery replaced. Along with a coolant reservoir due to poor repair the first time. Than we stated burning oil and was adding 2 or 3 quarts per oil change. The final straw was when the sunroof started leaking and the liftgate stopped functioning. Disappointed we took a loss and got into a 2013 certified Preowned equinox after hearing it was just the 10s with issues. As i write this it is at shaheen chevy in lasting fir the 4th time in 6 weeks for a service engine light related to fuel pressure the cant figure out. Oh on top of the oil cinsumption testing because at 2000 miles there was no oil on dipstick. Being loyal to gm to a fault i asked the dealership to buy it back 0 the old lian and id buy something else. Of course an equinix is what they suggest. After a week i called the general manager to see what the figured out and was told gm wants no part in it so i have to carry a loss. Shaheen cant fix it but its apparently not their problem.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Nice, Informative Staff

byJcjohnson5417on 07/28/2015

All of the staff at Shaheen Chevrolet are very kind and informative. All of my questions were answered and I love my new car!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great service, popcorn, and sales next level!

byjsoundsgoodon 07/05/2015

They did an exceptional job from A-Z! I would come there again and ask for John Rausch.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Courteous employees

byterdle1954on 06/29/2015

From the moment we arrived at the dealership to the day our new Traverse was delivered, every employee we encountered, from the sales person to the sales manager to one of the owners of the dealership was courteous, professional and very welcoming. It took some time to track down the exact vehicle we were looking for and our salesperson made sure we were comfortable throughout the entire process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Superior Service

bymmartin1765on 06/23/2015

I've purchased two vehicles in the last three weeks. The whole process from selection, purchase price, to closing the deal was the best experience I've ever had when buying a car. Be sure to ask for Maria she's the best!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Disappointed

bybrandydog013on 06/03/2015

When I test drove the vehicle the rear passenger tire was low, I pointed this out to 2 different salesmen. Now that we own the vehicle, guess what, that tire has a slow leak. My husband and I had to return to the dealership 3 different times to sign somewhere that had been missed. When I picked up the car for delivery there was food stuck between the seat, the back had not been vacuumed and the tire was low then too. This car was a demo vehicle with only 3000 miles on it. I have purchased at least 3 other cars from Shaheen, this by far has been the worst experience! Now I am going to have to go to war to get a new tire and let me remind you I pointed out that problem with the first test drive!!! Very unsatisfied with the customer service!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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