Crest Ford Flat Rock

Today 09:00 AM - 09:00 PM
Closed Now
Sunday
closed
Monday
09:00 AM - 09:00 PM
Tuesday
09:00 AM - 06:00 PM
Wednesday
09:00 AM - 06:00 PM
Thursday
09:00 AM - 09:00 PM
Friday
09:00 AM - 06:00 PM
Saturday
09:00 AM - 02:00 PM

Customer Reviews of Crest Ford Flat Rock

5.0
Overall Rating
(23)
Recommend: Yes (23) No (0)
Write a review: Sales | Service
sales Rating

Vehicle Purchase

bydlknqndon 03/27/2018

Once again Crest Ford and Salesman Chris Merriman have done an awesome job taking care of my needs in dealing with the total loss of my 2017 F-150 and getting me into my new 2018 F-150. Great job my hats off to Chris and Crest Ford. I will definitely recommend Chris and Crest Ford in the future. Thanks again, Don Alchin

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
70 Reviews
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service Rating

:)

byLISAMarie91on 04/30/2018

Quick, friendly, and efficient!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Happy Owner

byLISAMarie91on 04/29/2018

Friendly, Fast, Courteous & Knowledgeable!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

15,000 mile checkup and oil change

byLISAMarie91on 04/28/2018

The service was completed efficiently and I would recommend your service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Vehicle Purchase

bydlknqndon 03/27/2018

Once again Crest Ford and Salesman Chris Merriman have done an awesome job taking care of my needs in dealing with the total loss of my 2017 F-150 and getting me into my new 2018 F-150. Great job my hats off to Chris and Crest Ford. I will definitely recommend Chris and Crest Ford in the future. Thanks again, Don Alchin

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Awesome Salesman

byPedipal1957on 03/21/2018

Great Sales Man, Frank Scarface! Made a smooth transition of the lease exchange. I love my Escape!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Very Happy With Our Experience

byChumtoyouon 12/18/2017

Third vehicle we have bought from Dan P. at Crest Ford. Always treated right and he goes the extra mile to make sure we are satisfied. Highly recommend buying from him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

My dealership experience

byHoychongon 09/20/2017

My dealer that helped me out when i went in was Brent Rose. He made sure to give me the best deal possible and made sure to explain every single step along the way. He was very helpful, engaging, and really made me feel welcome when it was my first time buying a car. I would definelty recommend him to be your dealer to anyone going to this dealership. Excellent experience overall!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Operations Supervisor

byJerryJeanon 09/01/2017

Very pleased with the service at Crest Ford. I was treated respectfully and with absolute professionalism. I was in and out of the service department very quickly. Thank you Crest Ford.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Bought new tires(3)

byMaryJB1on 08/20/2017

Service department is very good! They make you feel comfortable asked questions! They are friendly!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Best service experience yet.

bykreynolds082on 07/22/2017

great service! I actually never once had to call for updates on my new fusion. Service kept up on all calls/updates on the status of my vehicle twice a day. It was actually refreshing that i did not have to call them one time. They even called me to offer a free rental. Nice job down there at crest ford keep up the great friendly service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service

bytja4454545on 04/24/2017

great place ...dave(service desk person) and graham(mechanic) are good people and do a excellent job!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

William in service department

byTBottorffon 03/21/2017

William is an excellent employee. When I call the dealership I always speak with William in the service department. He is pleasant and always willing to go above and beyond.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Fluid leak

bydec1936on 03/17/2017

The mechanics identified the problem , part was in stock and the repair was completed much quicker than I expected. Have dealt with Crest Ford for the past four years and have never had a complaint.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Crest Ford=Amazing

byAlysenreaumeon 03/13/2017

This is my second lease through Crest Ford. They have wonderful customer service and I couldn't be any more happy. Jim Gose is an amazing car salesman!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

fast service

byzhernandon 12/23/2016

fast service, they even washed my car without asking. nice

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Crest Ford service

bytmrolleron 12/23/2016

Great service. William was my service advisor and he did a great job. The office girls where cheerful and friendly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service

byjohngriffithon 12/12/2016

William in the service department was able to fit me in for service even while appointments were pending.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

bytrue2harton 11/25/2016

The service rep kept me informed on how long it would take and what was being done, He was very professional and courteous. Everyone at Crest Ford is very friendly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Oil change gt500

byGt5002013on 10/17/2016

The detail of taking care of my car and making sure I felt comfortable knowing this was very important to me.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

2016 edge

bysmaynard125on 10/09/2016

necessary work on the veh was completed on time and the fixes seem to have been done right

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Crest ford

byLISAMarie91on 10/06/2016

Sales person was wonderful. They could have given us more for the trade in. I'm disappointed. Buying two brand new cars. And we got a cup. When buying new cars there should be a catalog to pick out a new shirt. Free advertising. Not a cup

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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