Customer Reviews of Todd Wenzel Buick GMC Of Davison
Review type:
Lemons into Lemonade
Fast, professional transaction
by Stalan on 06/05/2022Courteous and knowledgeable management and sales team.Hello, we are incredibly grateful that you took the time to leave us this note. Our company values our customer satisfaction as top priority and we are committed to our customers. It’s customers like you that make our job wonderful.
Best Deal Ever
by Erica Nunn on 06/04/2022Erica Nunn went above and beyond to find me the best vehicle and best deal and never once stopped trying to go back and find me a better deal. Thanks for all of your hard work and dedication to your clients it definitely shows when you go… the extra mile to make sure your customer keeps coming back at each lease turn in or for another sale because it shows that you made an impact on that person and got them the best deal!Thank you for this amazing review. Erica does an incredible job as one of our sales professionals and we are glad you recognize that. Our hope is that every person who comes in has an experience like yours. Thanks again!
Shout out to Chris and Erica!
by Mark on 06/03/2022In a hot market for a 2500 Sierra, Chris Bauer put me in touch with Erica Nunn and she put me on the exact truck I wanted in a moments time! I’m pretty impatient, and despite daily check-ins from me, Erica never faltered in her exquisite… professionalism and friendly customer service. Would highly recommend stopping by Todd Wenzel to get any of your GMC needs covered!Hi Mark, thank you for taking the time to write about your experience. It is wonderful to hear that Chris and Erica were able to provide you with the excellent experience we strive to provide all our customers.
Good But
by Theduke on 06/01/2022Took my truck in for a recall, Def , they got me in quickly, performed the work fast, only had to wait about1/2 hour. Good job. Still have a long way to go to catch up to Gettle GMC in Punta Gorta Fl.We are so grateful for your kind words. Thanks for sharing your review with us and the community.
saved money and no waiting in line
by bill Ledbetter on 06/01/2022Finally got in the oil change garage after waiting in line for almost an hour and the tech said "hey our prices went up your new oil chang price will be $84 +taxes and fees". So I got in my phone and discovered that for the exact same… service I could go down the road to Graff for $58 all in. Taxes & everything. And they take appointment, so no waiting. Yea..... Thanks Wenzel but no thanks.Hello Bill, because of the continued inflation in oil prices we’ve had to adjust ourselves and make some changes to our pricing. We do understand how this can be frustrating but are doing our best to remain competitive in the always-changing market. Again, we are sorry to hear of your disappointment.
"doing our best to remain competitive" - sounds like a marketing line to me... sorry. Better comment would be "failing to remain competitive". No mention of the very long wait, but thats just customer's time, right? On the plus side, the people at Wenzel were nice and polite at least.
Super Service
by Steven on 05/29/2022Fast, friendly professional staff. Addressed all of my concerns.Hi Steven! We are incredibly grateful that you took the time to leave us this note. Our company values our customer satisfaction as top priority and we are committed to our customers. It’s customers like you that make our job wonderful.
Fast friendly service
by Tiffany B on 05/28/2022Stopped by for an oil change and got right in. Lovely lobby with coffee and cocoa for the kids. Price was excellent and I appreciated the thorough inspection and additional recommendations based on mileage.Hello Tiffany, thanks for the great review! The team at Todd Wenzel is thrilled you’re so happy with your experience. We count ourselves lucky for customers like you. We look forward to working with you again in the future.
Excellent experience!
by Sarah M on 05/28/2022Everyone at Todd Wenzel was an absolute joy to work with. Erica was our salesperson, and she made the process simple! She kept us up to date on everything and was so through!Hello Sarah, thank you for this amazing review. Erica does an incredible job as one of our sales professionals and we are glad you recognize that. Our hope is that every person who comes in has an experience like yours. Thanks again!
Great salesman
by GF on 05/27/2022Very friendly and helpfulWe are so grateful for your kind words. Thanks for sharing your review with us and the community.
They do their job, so you can do yours
by MG on 05/26/2022Bobby, Mallory & Steven we're On point, knowledgeable, and do their jobs well with little to no inconveniences to the customer very orderly and still very friendly. Did not have to take anytime off of work. All their ducks were in order.… Paperwork was ready to go, even on a day where multiple customers needs bombarded the end of the day.We are incredibly grateful that you took the time to leave us this note. Our company values our customer satisfaction as top priority and we are committed to our customers. It’s customers like you that make our job wonderful.
Good job, a bit pricey
by Moe on 05/26/2022Oil change done well and in good time. The new price generated sticker shock.We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Lease
by Heather Bowman on 05/25/2022Jason did a great job getting all the paperwork and vehicle to meWe couldn’t be happier that Jason provided you with a great experience. He is a true asset and we are lucky to have him on the Todd Wenzel team.
New Vehicle
by LR on 05/25/2022Transaction was well planned and progressed quickly with no issues. Vehicle was prepped, clean and ready to go.We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Excellent service
by Lou on 05/25/2022From the person answering the phone to making the appointment to the work being done on time. Job well done all the way through the service. Highly recommended team..thank youWe are incredibly grateful that you took the time to leave us this note. Our company values our customer satisfaction as top priority and we are committed to our customers. It’s customers like you that make our job wonderful.
Staff is great
by Chris on 05/25/2022Always use this dealer. The staff is very professional and helpful and i love the hours they have. Service staff is great to work with and the guys in the quick change are some of the nicest guys i have worked with. Thanks again.We are incredibly grateful that you took the time to leave us this note. Our company values our customer satisfaction as top priority and we are committed to our customers. It’s customers like you that make our job wonderful.
Highly Recommend
by KKT on 05/25/2022Open, honest sales experience. The only dealership I could find in the Midwest that could order a car and deliver it to me in less than 2 months. All other dealerships I tried to order from told me it would be 10-12 months to get my car. I… was kept informed during the whole process as well. I highly recommend using Todd Wenzel of Davison.We are incredibly grateful that you took the time to leave us this note. Our company values our customer satisfaction as top priority and we are committed to our customers. It’s customers like you that make our job wonderful.
Not much customer care
by Mario on 05/24/2022Can’t complain with the service itself but I did not like the way I was treated. I highlighted an issue with the power back door and was basically just asked to come back a different time since it just worked fine while talking to them.… Guess what? As soon as I went home did not work again and it’s just keep doing it. I specifically asked to skip tire rotation and they just did it anyway. Was probably the last appointment of the day, they were closing up and I just had to go home. Felt really disappointed that day!Hi Mario. Thank you for taking the time to leave us a review. We are sorry to hear you were only able to leave us 3 stars. We want you to feel comfortable sharing good or bad news with us. We would love to know more so that we can deliver a better experience next time. You may reach us anytime at marketing@toddwenzel.com.
Great sales team
by Bill W on 05/22/2022Brad makes Purchsing a vehicle a true pleasure!!!We couldn’t be happier that Brad provided you with a great experience. He is a true asset and we are lucky to have him on the Todd Wenzel team.
Super Service
by DMB on 05/22/2022Excellent service! They get with you to tell you the problem & keep you notified thru the process. Excellent customer service!We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Fantastic!
by SW on 05/20/2022First time buyer at this dealership. If you get the chance, stop in and you will be glad you did. They went above and beyond to meet our needs. They are trustworthy beyond belief and found us the best deal possible. We are over an hour… away and am so glad we made the trip. Would highly recommend them to family and friends.We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Great staff
by Kay on 05/19/2022The staff in the service department was great, I came in for an oil change and while I had to wait a bit it was ok due to the service being outstanding. The price was pretty high on the oil change, but with inflation I am trying to be… understanding of the price increase.We are incredibly grateful that you took the time to leave us this note. Our company values our customer satisfaction as top priority and we are committed to our customers. It’s customers like you that make our job wonderful.
GMC Sierra 1500
Buick Encore GX
GMC Sierra 2500HD
Find the perfect new Buick or GMC crossover, SUV, or truck, or shop our extensive inventory of pre-owned vehicles. For your convenience, our website is built to save you time in the dealership when you pre-qualify for financing, schedule service, shop online inventory, or when you simply want to learn more about the Todd Wenzel Platinum Rewards Program. Let Todd Wenzel Buick GMC of Davison help you find the perfect Buick, GMC, or pre-owned car to fit your needs, budget, and lifestyle. Contact us online, call us at 810-510-0127, or stop into the Todd Wenzel Buick GMC of Davison dealership today!
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
We are so glad we ere able to help you and that Barian exceeded your expectations. We appreciate any referrals you send our way! We hope you are still loving your AT4! It would put a smile on my face, too. Very sharp vehicle!
by Megan Potts on 08/05/2024