Hagen Ford

Today 10:00 AM - 3:00 PM
Closed Now
Sunday
closed
Monday
8:30 AM - 8:00 PM
Tuesday
8:30 AM - 8:00 PM
Wednesday
8:30 AM - 8:00 PM
Thursday
8:30 AM - 8:00 PM
Friday
8:30 AM - 6:00 PM
Saturday
10:00 AM - 3:00 PM

Customer Reviews of Hagen Ford

4.9
Overall Rating
(9)
Recommend: Yes (9) No (0)
Write a review: Sales | Service
sales Rating

2017 Ford Edge

by gossmeli on 09/27/2017

I always have fabulous customer service at Hagen Ford. Turning in my lease & finding a new lease was an easy, smooth process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
32 Reviews
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service Rating

Capn

by Montana61 on 04/30/2018

Friendly and professional

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Hagen Ford Service

by SusanBirch on 03/23/2018

Quick change of brake light bulb.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2017 Ford Edge

by gossmeli on 09/27/2017

I always have fabulous customer service at Hagen Ford. Turning in my lease & finding a new lease was an easy, smooth process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Noise

by lbh7557 on 06/09/2017

Had the service light come on also an odd noise

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2017 Escape review

by erl9426 on 11/21/2016

Very good experience buying a new suv

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Oil change and tire rotation

by cllncampbell on 10/12/2016

greeted when I walked in the door. Service was done in a timely manner. Everyone was friendly and courteous.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Hagen Ford

by Montana61 on 09/21/2016

Service area if very efficient and quick

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2016 Ford Escape Lease

by jumper138 on 08/05/2016

We were suddenly in need of a 2nd vehicle Contacted my sales rep-AJ Ramirez @ Hagen Ford-told him we were interested in a Ford Escape, had seen the ad on the web about extra rebate on the '16 models. Told him our desired monthly payment. He brought one to our work for a test drive (the same morning) and by the end of the day, we were signing papers on our '16 Ford Escape. Absolutely great, amazing service!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Hagen Ford - great buying experience

by jkshales on 05/16/2016

We recently purchased a 2014 F-150 pickup from Hagen Ford. They were great to work with us - even changed out the front console for a seat because we wanted the 6 seat option. We appreciated their desire to make us happy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Oil change and rotation -- done and done!

by cmbroth on 03/20/2016

I got my vehicle in for service with fairly short notice, and the work was performed quickly. Connie always makes me feel that they appreciate my business.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Looking forward to the renovation

by JeffParks on 02/18/2016

As always, the service was flawless & finished ahead of schedule! Connie & the entire crew do an incredible job!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service

by moonbug76 on 02/12/2016

The staff was attentive to my needs and making sure I felt comfortable while waiting. There was an issue with cost that they had to explain to me. It was done in a professional manner and resolved quickly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Service

by Lulu1966 on 02/08/2016

Service staff have, once again, provided excellent service. They explained that a diagnostic test would be required before they could establish the final cost of the repairs; that's what happened. I am always pleased to work with the Service Department team. There are never any surprises and that's important. Thank you once again.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Car maintenance made easy

by PatDuggan on 01/11/2016

Hagen is undergoing a major renovation, but the service manager had no trouble getting me in to service my 2010 Fusion on time. I very much appreciated that the LOF was complimentary, based on prior service with Hagen. For my next appt (a recall repair that will take all day), he offered to give me a ride home after I drop off my car in the morning and to pick me up when it's finished. I will be buying and servicing my next car at Hagen.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

2016 fusion

by pembroke2 on 01/05/2016

my wife and i purchased a new 2016 fusion. so far it has been everything we hoped it would be, great ride, great gas mileage, we driven it done to fla. twice since we bought it with not a single problem.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2016 Ford Escape

by einhardts on 12/24/2015

We purchased a 2016 Escape We were amazed by how many people thanked us for our purchase, we never experienced anything like that when we purchased other new vehicles. We love our new Escape Thank You

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Friendly Staff and Great Service

by GustavtheFocus on 12/06/2015

I always take my car in for its oil change and inspection to Hagen because I trust them. The staff is very friendly, I feel welcome there.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

great service

by kativanochten on 11/20/2015

i am so thankful for having wonderful service with your dealership AJ and Connie were very helpful and are wonderful when i needed something to be checked and done right away. thank you guys so much for all your help and dedication with my vehicle i love it and so enjoy it

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

2009 Ford Mustang

by kldolsen on 10/02/2015

I brought my 2009 Ford Mustang for service at Hagen Ford. I was having problems with one of the tires leaking air. My tire was repaired after finding a screw in the tire. The best part of the visit is I didn't owe any money due to my reward dollars available!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Efficient and on the game!

by Jajayem on 08/23/2015

I took the car in to have it analysed on the machine, and when I walked in, (thegentleman knew what was going on as I talked to him earlier) the guy asked me if I had an hour and he fixed it! Turns out it was a recall item and he had the part in stock. Thank you Hagen for keeping up your inventory! Made my day..

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent service

by 77344377 on 08/10/2015

There is no dealership in this area that can compare with the service people at Hagen Ford. MY Mustang is 10 years old and is running like it was new thanks to people like Connie and Ron and the rest of the service personnel in the service department. Why anyone would take their can anywhere else is beyond me! Ray Heemstra.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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