Jim Navarre Ford Lincoln

Today 8:00 AM - 5:00 PM
Closed Now
Sunday
closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
9:00 AM - 1:00 PM

Customer Reviews of Jim Navarre Ford Lincoln

5.0
Overall Rating
(1)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
sales Rating

Great Experience!

by rmfussman on 12/05/2017

My family has purchased our last four vehicles here (all new) and we will continue to buy our new Ford vehicles here. We are also planning on shopping their used cars for our son when he gets his license. Everything was easy - transparent - trustworthy and more. The best thing, in my opinion, is that they go above and beyond to find you the exact vehicle you want. My sales rep actually asked me about things I may want to consider getting as features on my car based on what he knows about my life, job, family, etc. I personally think that is going above and beyond.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
3 Reviews
Sort by:
sales Rating

Great Experience!

by rmfussman on 12/05/2017

My family has purchased our last four vehicles here (all new) and we will continue to buy our new Ford vehicles here. We are also planning on shopping their used cars for our son when he gets his license. Everything was easy - transparent - trustworthy and more. The best thing, in my opinion, is that they go above and beyond to find you the exact vehicle you want. My sales rep actually asked me about things I may want to consider getting as features on my car based on what he knows about my life, job, family, etc. I personally think that is going above and beyond.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Couldn't get waited on.

by able2358 on 02/05/2016

This place is a joke. Went in today with my father to look at a specific car. We got out looked at the car went inside and everyone wouldn't even look up from there computers. We both used the restroom and walked around the single car showroom and still zero contact form anyone. At 43 and 70 we felt like we were kids walking in. Good help is hard to find!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
service Rating

Worst dealership in the state

by rramit on 05/26/2010

This place is the worst dealership in the state. It used to be a great place to buy and service cars, but has completely turned around for the worst since the people from North Country Ford in Clare, MI took over! They ran the the Clare dealership into the ground and it looks as if they are going to do the same to Jim Navarre. Customer service is horrible, the service manager doesn't know anything about fixing cars and will lie to cover his ignorance. It took them 10 weeks to finish a job that should have taken a week. I feel bad for the great technician they have working there (Greg) because their terrible customer service and dislike for the hard working people of Gratiot county is hurting Greg in the long run!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
about our dealership
Google Map