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Herb Chambers Ford of Westborough

Today 8:30 AM - 6:00 PM*
*At this time store hours may vary.
Sunday
11:00 AM - 5:00 PM
Monday
8:30 AM - 8:00 PM
Tuesday
8:30 AM - 8:00 PM
Wednesday
8:30 AM - 8:00 PM
Thursday
8:30 AM - 8:00 PM
Friday
8:30 AM - 6:00 PM
Saturday
8:30 AM - 6:00 PM

Customer Reviews of Herb Chambers Ford of Westborough

5.0
Overall sales Rating
5 out of 5 stars(55)
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55 sales Reviews
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5 out of 5 starssales Rating

Great service!!!

by Awesome service on 01/12/2021

I am extremely happy with the purchase of our 2016 Ford Escape!!! Everything with great, Miguel Silva is an amazing person to deal with and his staff is just as good. Great service all around!!! Thank you and highly recommended!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Exceptional Sales, Management & Finance services

by Herb Chambers Ford Westborough on 01/08/2021

Miguel, Jay & their team are the best of the best at Sales and customer service! They truly understand how to take care of a customer. I love my Ford which is not my first and will not be my last. I will only use this dealer due to their staff.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Easy process during Vovid

by W G on 11/17/2020

Starting with my online search for the exact vehicle,color interior, specific options, Herb Chambers Ford of Westboro had the exact vehicle I was looking for. Within minutes of reaching out for a test drive, I was contacted both by phone and by response to my email. Within 2 hours of my inquiry, I test drove the vehicle, worked on pricing and then told the Salesperson,”I have to think about it.” No high pressure, no annoying daily phone calls. Within 4 days and some negotiation, my new vehicle was dropped off at my office and the trade in vehicle was picked up! The salesman spent 45 minutes teaching me how to use all the bells and whistles, transferred the license plates and off he went. Incredibly smooth, stress free experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

What a great job Paul did

by Treasuretrove on 11/10/2020

I am very pleased with Paul service and attention to detail.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Job!

by Bill and Brenda on 10/31/2020

Jay and Miguel were great to work with and negotiated fairly. Pleasant and low stress experience. This was the first new car we purchased in 20 years and they made us feel like it was no sweat.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great experience

by Bill on 10/28/2020

Marie Hamilton made my Explorer purchase go seamlessly. I would strongly recommend working with her if you are interested in purchasing a Ford in the area.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starssales Rating

Mike Mangrum Does It Again

by Irish Jim Gal on 10/01/2020

Over the past 15 years ago I bought my first vehicle from Mike Mangrum. This week the Gallagher family purchased our 8th vehicle from Mike. Pundits will tell you that a car salesperson is not to be trusted. My association with Mike is an example of knowledge, skills, and abilities. Mike is the "Real Deal."

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

happy customer

by Jeff on 08/28/2020

David Chapin was a joy to work with and put my deal together very quickly and painless

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Customer friendly and no funny business

by Evan R on 07/18/2020

I recently purchased a 2020 F-150. Unsure at first about which truck to buy, the awesome sales consultant assigned to me showed me around to look at the different trucks. Normally my past experiences were to sit in the dealership and have them bring me to the car they wanted me to buy. This approach put me in a much more comfortable position to consider all the options available. When I decided on the truck to buy, the sales consultant quickly got me set up to test drive and made sure that all my questions were answered. When I returned, the GM quickly assessed my trade in and offered the price I thought was perfect from all my previous research. When it came time to financing the truck, I felt the dealership accommodated all the rebates available to me. Most importantly, they didn’t try to sneak any hidden charges past me like some other dealerships will do, especially during big promotional events. Overall, I give Herb Chambers Ford of Westborough a perfect score. They hit all the important measures when you all looking to purchase a new F-150 truck.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Paul was Fantastic

by Annette Christensen on 06/27/2020

Paul was caring and professional

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Very Pleased!

by Hans Olsen on 06/26/2020

Jason and his team at Herb Chambers Ford of Westborough was a dream to work with, assisting in every needed requirement of the commercial truck we were assembling, going the extra mile on every detail and delivering a beautiful F450 dump truck fully equipped with tool boxes, step ups, fenders, and company vinyl lettering--all installed! This truck entered our fleet seamlessly, I could not be happier! Thanks very much!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Purchaser

by Edward Noonan on 06/17/2020

Mike was excellent. Personable and realistic. He did not push us to buy. Took his time and explained everything.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Purchase of 250 lariat truck Herb Chambers

by edmunds.com on 02/19/2020

I was extremely pleased with the service that Mike provided . The issues I had was with the support system. Mike did an excellent job educating me about my vehicle and meeting my schedule. The auxiliary support system such finance , cleaning the truck and supporting Mike in the sales endeavor was sloppy. Dan Dajie

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Sales and service

by Kay on 12/29/2019

Dave in the service department deserves a big pat on the back as his quick attention to our needs got us in the door, and Jim took it from there (sales), and got us in a great vehicle. Thank you much!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starssales Rating

Eds new F150

by EdsnewF150 on 11/14/2019

Working with Marie Hamilton was a pleasure. She was very knowledgeable about the vehicle and the purchase went very quickly. I was always kept in the loop where the purchase was going, and the delivery status.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Very Happy

by MikeMcSweeney on 07/30/2019

In and out quickly, yet all questions answered and all wants fulfilled.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Review

by elmoduarte on 07/23/2019

all who attended me were very cordial and always explained everything to me, the service was perfect, thank you to Marie, George and Bob.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great experience

by awesome on 07/03/2019

Walked in to return a lease and walked out with a new one same day. Great sales experience and timely process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Time, Great Service, Great Car

by SellersClan on 06/12/2019

Marie Hamilton was personable, knowledgeable and helpful to my wife and I from the moment we pulled into the parking lot. She was prompt and courteous. She did a great job explaining the features while also giving us the time to explore and get comfortable with the car we came to look at. Pricing was straightforward and she did a nice job of helping us lock in on our needs. This was a smooth transaction in all respects and Marie stuck with us until all details were handled.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

2019 Edge ST Purchase

by Szeto on 05/19/2019

Good Experience! Sales & Lease Consultant (Mike M.), General Sales Manager (Mike D.), Finance Manager (Bob P.) were all excellent, professional, helpful and very friendly. Made the purchase go very smoothly and enjoyable. Great group of people to do business with.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great job by Marie Hamilton and Jon Filleul

by Dan on 03/13/2019

I purchased a used Focus from Herb Chambers of Westboro today with great assistance from Marie Hamilton, sales rep, and Jon Filleul, the used car sales manager. They offered a good deal on my trade, and Marie did a great job pushing through the paperwork and inspection. I was able to quickly drive home with a fully registered and inspected car. Both Marie and Jon were knowledgeable about the car and very nice to work with. It was a very pleasant experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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