Route 44 Hyundai

Today 9:00 AM - 8:30 PM
Closed Now
Sunday
11:00 AM - 5:00 PM
Monday
9:00 AM - 8:30 PM
Tuesday
9:00 AM - 8:30 PM
Wednesday
9:00 AM - 8:30 PM
Thursday
9:00 AM - 8:30 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Route 44 Hyundai

3.4
Overall Rating
(8)
Recommend: Yes (5) No (3)
Write a review: Sales | Service
sales Rating

Great experience

byPippaon 09/16/2018

The team here was great. I had a really good buying experience with Larry, Brett and Brad.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
36 Reviews
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sales Rating

Great experience

byPippaon 09/16/2018

The team here was great. I had a really good buying experience with Larry, Brett and Brad.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Excellent experience!

byMrsPon 09/08/2018

This is the third vehicle I have purchased from the same salesman Peter Charlebois! He is awesome! Not pushy,very helpful and extremely conscientious. He is always available when you have any questions during the whole sales process. I highly recommend him and the dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

All Around Great experience

byKatlat11on 06/27/2018

I decided to purchase a Hyundai Elantra. I had shopped around for the best price. The salesperson Richard Yelle was an absolute pleasure to deal with, he was honest and fair and I felt like I got a great deal. Definitely reccomend seeing Rich for your next car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Amazing professional service

byDiane7772on 06/26/2018

I had been looking for the perfect car to match my personality. I didn't know what I wanted exactly but I told the salesman Rich Yelle to help me find the right car and he did! I am loving my GMC Terrain. He was professional, patient and responsive to my needs and wants. The financing office worked with me too. It was easy and painless. I highly recommend if you need a car to ask for Rich Yelle at Rt. 44 Hyundai. P.S. He is cute eye candy Too!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

AWFUL SALES PEOPLE

byKedmud2007on 01/20/2018

Do these people want business …..I email questions, texts and phone calls. Responses are scarce and when they do respond to any questions it is along the lines of “it’s available, come in and see.” I’m not going to drive down to see without knowing

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
sales Rating

Great Customer Service

byAllan_Von 11/04/2017

I just wanted to say how great my customer service experience was at Rte 44 Hyundai in Raynham, MA. The dealership was so much better than another dealership that I went to in Easton, MA. The atmosphere at Rte 44 was extremely professional yet not agressive.. The sales person in particular, Richard Yelle was what made the experience great, very easy to deal with and knowledgeable. I bought a used 2015 Chevy Malibu. The price is what caught my, and the condition was very good. I highly recommend checking out this dealership!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Lack of Followup

byDriver_66on 05/25/2017

I called and sent emails about purchasing a new Elantra GT. No response. If they're not responsive pre-sale, you KNOW they won't be responsive once you've purchased the car. Going to another dealer!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
sales Rating

Sold vehicle, didn't tell me until i showed up

byJeffmayer06on 02/19/2017

I called John Ruscito of internet sales on Saturday an hour before they closed asking if they had a specific truck available. He said that yes they did have it and also asked me if that was the only truck i was interested in on the lot. I responded yes, i was only looking at that one specific truck and that i would email him in the morning when i was on my way. Sunday morning i emailed him at 930 am saying that i would be down to look at the truck to which he responded "Jeffrey.... Thank you for the email ....? Simply ask for me when you arrive. ? I will have a Sales Professional waiting to assisit you. See You Soon !" On arrival i met with a salesmen, he then introduced me to John and he said that i would love this truck and nice to meet me. After telling the salesmen which truck i wanted to see, he took my license and left for about 10 min before coming back to me and said that it had been sold yesterday. The reason that I'm angry is that John knew how far i was driving to look at the truck, and the reason i emailed in the morning was to ensure that the truck was still there and not once did he mention that the truck was sold. I think that either they sold it and lied to me just to get me in the door, or it was never there and they thought they could sell me something else. Either way, extremely poor communication and very unprofessional.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
sales Rating

very slow and cheap

bypondviewon 09/14/2016

11 days for used car to be registered..unacceptable. Picked up car and gas light came on within a few miles...I called and their policy is used cars come with whatever is in the tank..really?? They want a pissed off customer over $30 worth of gas? How stupid can they be? [non-permissible content removed]..would not recommend and would never go back.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
sales Rating

SAVE YOURSELF THE TIME, MONEY AND ANXIETY YOU'LL SPEND AT ROUTE 44 HYUNDAI

bymjduffy1on 04/20/2016

I had nothing but a horrible experience at Rt. 44 Hyundai. I went into the dealership in late fall, hoping to buy a car before Christmas. I found the one I wanted online, for a price worth looking into. First of all, my salesman, Tylor, was obviously inexperienced, and kept deferring to his "manager" for all of my questions regarding the history of the car, and any price negotiations. At the end of my first visit, I was unable to lower the price of the car, and naively accepted their final offer. For my own reasons, I couldn't take the car home that afternoon and planned to come back the following week, when my salesman assured me that it would be ready for me. The next Friday, when I returned, the car was not even close to being ready. It had not been taken off the lot, it had not been detailed, and it had not been inspected. I waited for over 3 hours (living 2 hours away, it didnt make sense to leave) at the end of which time, I was incredibly frustrated and suggested I get the car inspected myself, hoping to save some time. I took the car off the lot and the check engine light went on..... This was the start of over a month long battle of waiting for parts to arrive, learning that the wrong parts had been ordered, waiting for more new parts to arrive, and when the car was finally delivered to me, it FAILED the inspection that I was told I had to get done myself (some ridiculous excuse along the lines of losing my registration paperwork and not being able to get it done before the drive). I was infuriated, but wanted to deal with the dealership as little as possible, and was told that I would be reimbursed for the parts I had to replace. I bought the car on December 14th, finally had the car and got it inspected on January 10th, and was not reimbursed for the over 100$ of expenses that I had to shell out, until YESTERDAY, April 19th, 4 months after buying what I thought was my dream car. During those months, I called the dealership, I called my salesman, I talked to anyone I could, trying to get answers about my car, about the reimbursements. I was always deflected, told that someone would call me right back, and then was never spoken to unless I called again and again. I'm sure I was annoying, but it could have all been avoided with an ounce of their attention and a morsel of professionalism that apparently they all lack. To be fair, I do love my car, BUT it was NOT worth the money I spent, the arguments I had to get into, the immense amount of disrespect, neglect and the most unprofessional interactions I could ever imagine, that I endured at Route 44 Hyundai. I hope this helps someone from being taken advantage of, like I was.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Poor Sales and Customer Service

byToTheBeachon 03/11/2016

Not a fan of writing derogatory reviews..That said I need to be completely honest with the poor experience...Started with attractive website and found car I was interested in...Spoke to John the "internet sales rep" When we arrive to test drive the car...we were handed off to Gerry the salesperson who had no idea why we were there. We test drove the car and decided to purchase the vehicle. After completing the paperwork we noticed when we returned home that the purchase price was $1300 higher than internet price. We had to go back 2 days later to resign paperwork...Again we found error and was charged $399 ETCH charge...Assured that check would be issued to us to refund this error. Arrived to pick up the car...Different sales person said "here are your keys and there's your car" No congratulations...no customer service. Driving away notice the car was just about empty of gas...What ever happened to the FULL tank of gas as a tiny thank you for the purchase Once home, realized no REGISTRATION in the car and no Inspection sticker...Had to drive 30 miles back to get the registration and was given a voucher for sticker..with directions...On one positive note we do like the car and the manager agreed to paint a scratch...otherwise extremely uncaring establishment...We will not be returning for future vehicles nor any service

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Would NOT recommend to anyone. RUN!

byLammyTeon 01/20/2016

I thought my first car buying experience was TERRIBLE. I did not feel attended to. You would think that a place that sold many cars would have experience, but I don't think anyone has a clue what they are doing. They did not have a manual for my car, give me my 2nd set of keys, or give me my navigation SD card. It gets even better. They delivered my car without the registration. I had to take up one whole hour of my time to drive there to get everything straightened out. RUN!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

DONT TRUST THEM

byHonest_Guyon 12/09/2015

Tom Oliver, the Director of Fraud at Hyundai corporate, suggested that a lawsuit against Route 44 Hyundai is an OPTION that we should consider. He didn't seems to be at all concerned with unethical and likely fraudulent sales practices nor activities that were very shady that involved this dealership, F&I or Hyundai Finance. Be Very Careful. Management and ownership at this dealership seem to want to ignore the truth. SAD

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
service Rating

shady service dept

byjoanc1on 06/29/2015

they tried to charge us for things that wernt needed or already replaced by them and not put in.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
sales Rating

Genesis 7

byGenesis_7on 01/11/2014

Had a very good dealing with Hyundai Dave, he worked with my wife & I with the pricing and trade in. He told me that RT44 Hyundai will have a very good financing and he was right. We talked to the Finance Manager and he was very good also. We would refer our family and friend to RT44 Hyundai.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

2 Comments

sales Rating

Great experience

bycoupe07on 12/09/2013

I drove in expecting to meet the normal shady salesman but hyundai Dave was different he listened to what I was looking for and helped me find the perfect car and we had fun doing it. Thanks Dave

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience

bycoupe07on 12/09/2013

I drove in expecting to meet the normal shady salesman but hyundai Dave was different he listened to what I was looking for and helped me find the perfect car and we had fun doing it. Thanks Dave

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Terrific Service, Price and Value!

byjcoutoon 12/07/2013

The new dealership is clean, the service area is modern and has a nice working area. In addition, this is the second Hyundai I have purchased from there and with the same sales rep - Hyundai Dave. He has been able to always find the car I am looking for, the price I am happy with, and always stays in touch. This dealership is highly recommended

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Pleasant experience all around

byAriannaBostonon 11/27/2013

I bought a 2014 Tucson SE AWD from this dealership and could not have been more pleased with my experience. "Hyundai Dave" was my sales person. It was evident from the moment I walked through the doors that he truly goes the extra mile to ensure costumer satisfaction. I was happy with the pricing he worked out for me and never felt pressured in any way. The other aspect of the experience where I was pleasantly surprised was within the financial department. While working out the loan agreement, again, no pressure to add on unwanted extras. This is something which I was dreading as I'd had unpleasant dealings in the past. I would highly recommend this dealership all around! I am loving my new ride more and more everyday. The AWD should be a savior for these rugged New England winters!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

The bait and switch

bybusdriver11on 11/11/2013

I had gone to rte. 44 Hyundai to purchase a new vehicle. After making numerous calls to various dealerships route 44 seemed to be the best option. They offered the best trade, price and rate with there so called “20 banks”. I had talked to Tina and Lily and they had assured me the price and rate would not change, being I had given them my credit scores. When I showed up I interacted with Tina for about 30 seconds and was given a sales rep, Jeffery. Jeffery’s price was already $70 more a month on the car! He had said he did not see all the notes on the deal parameters. After checking the notes he had said that Lily had mistakenly underpriced the new car at $1300 and over priced my trade at about $900. Just when things couldn’t get worse, the worse rate it could be had got worse by the sum of 4%.After numerous back and forth negotiations Jeffery had stated he needed to get his sales manager. After a few minutes Freddie was introduced with the fingers blazing guns saying there was not a deal he couldn’t hammer out. After bringing the price down a little Freddie tried to pull a fast one adding 3 months to the payment. Lucky for me I caught it, but when I did he said it was that all along. After more stressful negotiations I caved in and bought the car. After I thought I had made it through the woods the finance guy high pressured sales me into buying stop gap insurance. After repeatedly saying no I was insulted by not taking it by the rep saying it’s no brainer and it would be stupid not to get it After being totally spent I caved in and accepted at a steep price of $900.After the deal was done, I called my insurance to find out they would have done the same for a fifth of the price. On the only bright note I feel the sales representative, Jeffery seamed to upfront and honest. After numerous apologies for all the inconveniences he had hoped I would recommend their dealership. After this experience I would not recommend this dealership unless they fired everyone but Jeffery Rodgers. Never coming back and hopes someone reads this to save their worst experience of their lives.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Beware -stay away

byedmund16on 02/05/2013

Quoted parents a price on new Mini-van and an offer on trade in. went back next day to do paperwork with "salesman" and price of vehicle suddenly thousands more! shady shady shady. run, don't walk away, we did.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
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