Customer Reviews of Bernardi Honda of Natick
Signed Sealed Delivered
byon 09/09/2022
We were greeted by David Medrano with a smile from ear to ear! As he helped us, never did he stop smiling. His demeanor knowledge & professionalism, may have been the biggest reason we purchased! He brought us to Travis (Duke of) Earle to finalize the paperwork. He picked up right where Dave left off. He kept us very focused on the enjoyment of buying our new vehicle. Alannah in the service dept put the icing on the cake handling our sticker with a great smile just like Dave! So from beginning to end, satisfaction!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Signed Sealed Delivered
byon 09/09/2022
We were greeted by David Medrano with a smile from ear to ear! As he helped us, never did he stop smiling. His demeanor knowledge & professionalism, may have been the biggest reason we purchased! He brought us to Travis (Duke of) Earle to finalize the paperwork. He picked up right where Dave left off. He kept us very focused on the enjoyment of buying our new vehicle. Alannah in the service dept put the icing on the cake handling our sticker with a great smile just like Dave! So from beginning to end, satisfaction!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
In and out . Got the Suv we wanted.
byon 08/13/2022
Easy buy . No pressure.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Bernardi Natick visit
byon 06/18/2022
I like the dealership, especially it's location. I do not enjoy the process of replacing a vehicle, but the dealership tries to make the process fairly quick and simple. They offered options to save money from the price of a vehicle, and recognized nearly 20 years of customer loyalty to this dealership. Angela was very nice, and her personality helped keep the stress of trying to get a new car to a minimum. Really pleased that she helped us today.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent service
byon 06/08/2022
David M was a fantastic salesman,,, would recommend him and Bernardi to friends looking for a Honda!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great service!
byon 04/22/2022
Best car buying experience I’ve ever had! No BS negotiations, just straight forward deal! Quick process. Great service! Drove my new Jeep home a few hours later and felt good about it! Would definitely recommend this dealership to others!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Mark's INTTIMA review
byon 03/18/2022
Kerrey and Richard were extremely helpful in getting me into a new lease. Highly recommend Bernardi Honda.p
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
Super Easy Transaction
byon 03/18/2022
Sent a text which yielded a quick response. No drama, just honest pricing and a smooth process from start to finish.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Treated like scum of the earth
byon 02/19/2022
I will never step foot in this dealership again. I was treated like crap after I didn't use there finance company. After that they told me they couldn't register my car because my financial institution wasn't in the electronic database. It's a voluntary system which they argued until proven wrong. They even went as far to tell me my wire transfer was returned when it wasn't. The owner to upper management should be ashamed of the way I was treated.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
For now, For life!
byon 01/30/2022
They’re willing to go above and beyond for their customers! Friendly and helpful, every step of the way. Very Good dealer experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Quickest car purchase we’ve ever made; very satisfied
byon 12/05/2021
We came in prepared knowing what two models we were interested in both in used and new. Timing worked out with recent delivery of new vehicles and weighing pros/cons new vs used given the current market, we went for new. We were fortunate to be placed with Sinan. He answered our questions, got us a car to test drive and while we were out he got the trade in value for our van. The negotiations did not take long and we were in and out in 2 hours and are very excited to pick up our new car in a couple days (awaiting certificate of origin to finish the process). Very pleased with overall process and would highly recommend Sinan and Bernardi Honda in Natick.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Salespeople
byon 10/28/2021
Just purchased my first vehicle from a dealership and the Bernardi salesperson(s) I dealt with made it easy and all about my needs. Thanks “J” and “S”!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Straight answers to straight questions
byon 10/28/2021
When you know what type of vehicle you need, you can get straight answers to your questions at this dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Easy and stress free lease end switch!
byon 10/15/2021
Bob McGrath was kind and patient while I was making my decision, he answered all my questions and walked me through the options. I was anticipating it to be much more stressful and time consuming! Everyone I came into contact with was friendly and professional and there was no pressure. The finance manager ,Tanya ,was wonderful!!! They really made it easy. I love the car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
Bought a car
byon 09/20/2021
Just bought a car. Levon was great. He found me a ridgeline when no one else could get me anything!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
The Best
byon 08/21/2021
Friendly, knowledgeable, attentive
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Bob did a good job
byon 07/27/2021
The price was competitive and the process was painless
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Service Great Cars
byon 07/19/2021
Levon, Scott and the team were a pleasure to work with. We just bought our family car from the Natick Honda and couldn’t be happier. Highly recommended. The process was simple.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Friendly and Helpful Service
byon 06/21/2021
Sinan was the sales representative to help me with my purchase. He was personable, approachable, and knowledgeable without being pushy. He was also very transparent about the process, which was a breath of fresh air after dealing with some other dealerships.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Leasing a car is a day long process
byon 06/17/2021
Sinan Salie took very good care of us when we visited Bernardi’s. He greeted us with a smile that made us feel very comfortable. All our questions were answered and he made sure we understood the answers. I am passing his card on to a friend and we will certainly do business with him again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Smooth sailing
byon 05/30/2021
Walked in, saw the car we wanted, got a great deal. Return customer always happy with Bernardi.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent
byon 05/05/2021
Very professional and friendly service team. Took care of a factory recall replacement.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
