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Customer Reviews of Herb Chambers Honda of Burlington

5.0
Overall Rating
5 out of 5 stars(654)
Recommend: Yes (40) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

The best people

by Maria on 02/10/2023

I called and was looking for a Honda Accord in dark gray. I received a call that a shipment was coming in and there was a dark gray on the shipment. I went down and was greeted by Sagielle. It was exactly what I wanted. Sagielle was very patient and answered all my questions and went over everything in the car that I had asked her about in a very caring way.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
654 Reviews
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5 out of 5 starsservice Rating

They take Pride in their service related performance and attitude

by Dev M on 05/23/2023

They know they are under scrutiny for for their performance and acumen so they go the extra mile to serve you and it shows even with the small stuff.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service Review

by VG on 03/31/2023

Excellent service! Ashley was very helpful and made sure that every thing my car needed got done in a timely manner. Always happy with this dealership’s service and knowledgeable customer service staff. I would buy another Honda so I could still come here!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

No Competition

by The Wheel on 03/04/2023

They will take care of you and your car issues, ahead of schedule , especially this visit , even though I was running a little late, I was out in about 2 hours after I checked in. Considering the weather and temperature , not having the car wash was no big deal because it snowed the day after. It was worth it, manufacturers warranty kicked in. That was very nice of them to mentioned it rather than it cost me an arm and leg.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Job well done!

by Tom on 02/11/2023

Ashley was a great help! Friendly service and helpful with getting the job complete in an efficient manner.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

The best people

by Maria on 02/10/2023

I called and was looking for a Honda Accord in dark gray. I received a call that a shipment was coming in and there was a dark gray on the shipment. I went down and was greeted by Sagielle. It was exactly what I wanted. Sagielle was very patient and answered all my questions and went over everything in the car that I had asked her about in a very caring way.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Service

by MM on 02/10/2023

Responsive and polite. Using them for years. Chris was the rep yesterday.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Oil change and inspection sticker

by Albert Capachietti on 02/09/2023

Tye the service rep was knowledgeable and professional promised me the vehicle would be inspected and service would be performed thanks Tye

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

five stars for the service

by Joan on 02/03/2023

Ashley succeeded in having a new battery put into my Civic in record time. Once again, I left a happy customer.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellent place for service

by Sam P on 01/31/2023

Convenient hours, rides to work or home, employees always go out of their way to make the experience a pleasant one. Reasonable prices.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

A vintage Element-restored to wellness, brakes & engine. Many thanks!

by Fred on 01/20/2023

Consistently, over years, fine pleasant timely Honda service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

very happy

by Joan Tuttle on 01/05/2023

Excellent mechanics and welcoming front-line staff.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

easy and smart!

by mm on 12/10/2022

A nice environment with service associates who are very helpful

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

oil change

by Lisa on 12/08/2022

Great service, called within a reasonable amount of time when my car was finished from having the oil changed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service

by Kathy McQ on 11/30/2022

Jeffrey Ferreira was my service rep and just want to give him 5 stars, very pleasant and helpful! Service was great as always at Herb Chambers.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Speedy service

by Reading Ma customer on 10/24/2022

Met promptly by June. Went over the needs in addition to what I had scheduled. Car was ready precisely when estimated. Great service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great experience!

by Courtney on 09/23/2022

Lance was the best! He was incredibly knowledgeable about all aspects of my new vehicle, and was more than happy to answer my many questions.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Took good care of my car, Gracie Gray.

by Bird Nerd on 09/20/2022

Chris was courteous, consistent and thorough, and I had gotten coupons.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service With A Smile

by Tony V on 08/30/2022

Very quick response to all of my service needs. Chris always treats me with respect and listens to my concerns. He’s also a great guy!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Wonderful walk in service

by Barbara M on 08/02/2022

Just drove in with an AC issue that was fixed that afternoon.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

B 1 2 service no problem

by SabreGuy on 07/05/2022

The intake can be slow here, but the folks are friendly and the service was completed in a few hours. They are good about calling you to go over issues found.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Effortless and stress-free car purchase

by JM on 06/28/2022

Izzy was really helpful throughout my entire car buying process. His flexibility and attention to detail made it possible for me to do all the required paperwork and get my car registered and inspected in a few hours. Thanks, Izzy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
About our dealership

Herb Chambers Honda of Burlington will take the time to get to know what you want, and work with you to ensure that's exactly what you have when you leave. That holds just as true for used car customers as it does for new Honda customers. If you want to be pressured into a purchase, you had best go elsewhere.

What sets us apart
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award for several years, as well ad a JD Power Award winner, and the Dealer Rater, Customer Satisfaction Award.
Amenities
Complimentary Coffee
Cable Television
Express Service
Customer Lounge Area
After Hours Drop-Off