Epic Fail for Service
Not able to duplicate issues until warranty expires. Technicians check off performed work when they didn't complete in full. Repeatedly on different service appointments. Technicians stand around and talk for long periods of time making the customer wait for hours on a simple basic oil change, tire rotation. Check the air in all tires before going in and I bet the techs mark their checklist that they filled tire pressure when they really didn't do anything. Heading home, low tire pressure light came on. Return to shop and all tires needed air. Really! Several issues with service counter reps & service manager with poor customer service. They think people are stupid and believe the BS stories. I left feedback after service like they requested that I do. My next visits I was harassed about my feedback! Unbelievable Bill.. 2012-2017 The loaner vehicles are old, junk, and some are not safe to drive. I have purchased vehicles from 7 different dealers and this was the worst dealer ever. I'm sure I will hear something about this comment if I ever need to go back. I stopped going here. Service Dept is a mess!
From start to finish, this dealership by far was the best. Not only did a get the best price, the whole sales staff were fantastic. It was well worth the hour and a half drive going there.