Affordable Auto Maryland

Today 10:00 AM - 7:00 PM
Sunday
closed
Monday
10:00 AM - 7:00 PM
Tuesday
10:00 AM - 7:00 PM
Wednesday
10:00 AM - 7:00 PM
Thursday
10:00 AM - 7:00 PM
Friday
10:00 AM - 7:00 PM
Saturday
10:00 AM - 5:00 PM

Customer Reviews of Affordable Auto Maryland

4.0
Overall Rating
(4)
Recommend: Yes (3) No (1)
Write a review: Sales | Service
sales Rating

Great overall experience!

byeddyf925on 11/10/2018

We purchased a truck from this dealership a month or so ago. There was an issue with the vehicle, it's a used vehicle, this happens. What was impressive was the way they handled it. We met with Cory the owner, who was very nice to deal with, and interacted with two ladies in the office. We also worked with one of the mechanics (I'm sorry his name escapes me at the moment) but he was a nice young man and took good care of us as well. We also worked with Joey at one point, and he was great too. We mostly worked with Sam, and he was terrific. He made sure the problem got fixed and made sure that everything was right on the vehicle for us before we got it back. He and Cory and the rest of the crew went above and beyond to make sure we were happy with our purchase, and we are. My husband loves his new truck. If you are in need of a great pre-owned, see the team at Affordable. They are fantastic to deal with! We highly recommend them!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
4 Reviews
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sales Rating

Great overall experience!

byeddyf925on 11/10/2018

We purchased a truck from this dealership a month or so ago. There was an issue with the vehicle, it's a used vehicle, this happens. What was impressive was the way they handled it. We met with Cory the owner, who was very nice to deal with, and interacted with two ladies in the office. We also worked with one of the mechanics (I'm sorry his name escapes me at the moment) but he was a nice young man and took good care of us as well. We also worked with Joey at one point, and he was great too. We mostly worked with Sam, and he was terrific. He made sure the problem got fixed and made sure that everything was right on the vehicle for us before we got it back. He and Cory and the rest of the crew went above and beyond to make sure we were happy with our purchase, and we are. My husband loves his new truck. If you are in need of a great pre-owned, see the team at Affordable. They are fantastic to deal with! We highly recommend them!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

They stand behind their vehicles

byJameson 10/26/2018

I recently bought a used vehicle, and as can be expected there were some issues with the vehicle that came up after a week or so of driving. They fixed everything and didn't charge me even though they could have charged me 50% on labor and parts. They were very helpful, even giving me a great deal on tires when one of the side walls developed a crack and a small leak. Any used vehicle has its issues but they were very helpful and friendly, I would highly recommend them.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Sales and Service

bymgreen621on 09/09/2018

We have bought 2 vehicles from here now. I dealt with Sam on the first one and Sam and Corey on the 2nd one. The first was for my daughter, which she has taken to school in Nashville. My son purchase the 2nd vehicle, a Tundra pickup. He had a few little issues arise and they stood behind their vehicles. They sent us up to their shop and we worked with Joe. He was able to get my son's truck taken care of in a timely manner. We have also referred people there.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Salesman Brian Spicer

byLawreenCamelloon 03/26/2018

So I bought a 2014 Ford Focus from Brian Spicer about a month ago. I was told that this vehicle has transmission problem and that Ford has recall/extended warranty on this transmission problem. So I purchased the car drove it for few weeks and now the car is at a Ford Dealership because is undriveable. Ford diagnosed the car and told me that there is no warranty or recall for this particular model and that it will cost me around 1800 for parts and labor to fix this problem. They told me to call back to the dealership I purchased this vehicle from to seek for help. 1800 is a lot for someone like me, Im a part time college student and a full time nurse at John Hopkins and 1800 isnt easy for me to pay out of my pocket. So I called back to Affordable Auto Maryland and told them the situation and asked for help. Although it wasnt Brian Spicer who spoke to me but all I got from them was "there is nothing that we can do." This is a heads up for future buyers, do your research before you purchase any vehicles from this dealership. Cause in this business, not everything they tell you about the vehicle they're selling is true. Salesmen dont know what they're selling to people half of the time. They only care about the commission and their monthly goals. I guess this is a lesson for me but I dont wish this happen to anybody else. My job is to help people in need and this is all I can do for future buyers who are young and naive like me. BECAREFUL, best yet stay away from this place. Better to be save than sorry!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

1 Comments

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