Customer Reviews of Waldorf Ford
Excellent customer care & service
We bought a 2nd hand vehicle from Waldorf Ford & couldn’t be happier. Fantastic customer service from a really great team of people.
Amazing Customer Service!
Waldorf Ford is amazing! The customer service provided by Keith was the best I've ever had in a car buying experience. I'm definitely going to recommend Waldorf Ford to everyone.
All around great!
The Waldorf ford dealership was awesome. Everyone was friendly and super nice. I came in there very specific about what I wanted and they got me exactly that. Will definitely recommend to anyone looking for vehicles!
The staff was great! The salesman, Fred, was helpful, kind, understanding, and helped me through a very difficult time!! I have had many difficulties in my life and my family helped me by purchasing the new car. Fred knew the situation and although I was struggling by needing help from my family, Fred helped me feel more at ease.
Awesome 2016 Waldforf MD Ford Explorer
From start to finish the Waldorf Ford Team was Phenomenal. Bill Millman is an Ace salesman, no pressure, knows the products and great personality. Financing Rep was quick, attentive and accurate. Dawn in After market was Super, got the mud flaps, protection features and now the Explorer looks and feels even better. Awesome staff that goes that little bit extra to give you a sweet deal.
Great experience finally.
This time around with your dealership was very pleasant. It was the third time I tried to buy a car from Waldorf Ford since November 2012. I purchased a 2016 Ford Escape. The staff was very helpful, I think I should have gotten a little better deal, but overall I was satisfied.
The service was excellent the building and areas around we're very clean
We purchase an f150 what a wonderful handling driving riding truck the service was excellent all of the staff was very helpful and very knowledgeable about the vehicle specially my salesperson Mike keyser was able to answer every question I had about the vehicle and was very knowledgeable about everything on the vehicle and what it had in it
Great service, amazing car!
I went in to just test drive a 2016 Ford Mustang Ecoboost and ended up purchasing one. Cory and Reggie at Waldorf Ford were phenomenal to work with. Cory was very knowledgable about the vehicle, offered great comparison advice and helped me select the best model for my needs. Reggie worked his magic with my financing. He was patient and understanding. I left with an amazing deal. Cory and Reggie had a warm presence. Very friendly and communicated well. I would recommend anyone to work with them at Waldorf Ford.
I purchased my 2015 Ford Fiesta on 12/30 from Bill Millman and Steve Raley, everything went smoothly, was out of the dealership in less than 4 hours, painless and come home with a beautiful new car.
great chemistry with sells men
good hospitality form every person I talk to, they impressed me, I will recommend to friend and family member. I will still coming back latter to trade and get a new version of 2019. I love ford sport toooooooooooooooooo much,
Very good experience at this dealership
2015 F-150 Lariat 3.5l SuperCrew. The staff was courteous and helpful though it was obvious the sales person was new to the job. The sales and finance manager did their jobs well and the entire process was efficient and fairly quick. An initial concern about the integrated brake controller and it's addition to my vehicle was resolved by the dealership management very quickly and professionally.
I was willing to drive 4 hours to pay less and deal with the guys at Waldorf Ford. They were able to take care of all my needs (most over the phone)without any issues. Thank You so much. Tim Henry
Great price, grate service.
Found the f150 listed online for a fantastic price at waldorf ford. Everything was better than great, from the price to the sales and finance. It was absolutely worth the almost 800 mile round trip.
Amazing service and purchase
Bought a 2016 Ford Escape. The salesman Fred Gillum was extremely helpful and was willing to go the extra mile to make sure we were satisfied with our purchase. The finance department was also a great help when it came to going into detail about the incentives and rebates. Was willing to exceed expectations and find us the best possible monthly payment and price. All in all, great experience and would definitely but there again.
EXCELLENT CUSTOMER SERVICE
I purchased the FORD F-150 KING RANCH. The service was Great and the salesman Roger Hill was OUTSTANDING. I had been talking with him for a few weeks until the truck arrived and he was VERY helpful.
Excellent service... Loyalty
I just purchased a 2016 Ford Explorer. My experience was great. I had been in touch with Brendan for a couple of months regarding purchasing a vehicle. He kept in touch and was so kind and patient.
Third time not a charm
This is the 3rd vehicle I have purchased from Waldorf Ford. Some confusion in that I got several emails saying the radio had been replaced when in fact it wasn't replaced at that time. Issue was resolved adequately. It took a week before I could take delivery of my new 2015 F-250 4x4 from the time I signed the financing paperwork and when I actually took delivery. That was pretty aggravating. I am generally happy with them but felt like I had to make all of the calls to keep on top of the status of my new vehicle this time and had to continually enumerate what all needed to be done (radio fixed/replaced, trailer brake controller add-on, bed spraying, cleaning and having a full tank of gas when I took delivery). They offered to let me take it home the night I signed the papers but then I would have had to bring it back to the dealership 3 times for different things they were scheduled to do to it. That would have definitely been a nightmare. Would I buy from Waldorf Ford again? Yes I would. I got a great deal on the truck by using TRUECar discount and $4750 in rebates. I was trading two vehicles for my new truck and that was where the severe negotiating happened. Final price was reasonable.
James Adkins was fantastic car was sitting outside door when we arivved most of the paper work already in process. Dawn Long always takes great care of us. Setting me with the best salesman. Great service no run around and no hidden fees.