National Motors of Waldorf

National Motors of Waldorf

Today 9:00 AM — 9:00 PM
Open Now
Sunday
closed
Monday
9:00 AM — 9:00 PM
Tuesday
9:00 AM — 9:00 PM
Wednesday
9:00 AM — 9:00 PM
Thursday
9:00 AM — 9:00 PM
Friday
9:00 AM — 9:00 PM
Saturday
9:00 AM — 6:00 PM
Open Now

Customer Reviews of National Motors of Waldorf

4.1
Overall Rating
(79)
Recommend: Yes (52) No (15)
Write a review: Sales | Service
sales Rating

2012 Ford Flex

by Rick_Manzo on 10/28/2017

I contacted Wendy at the Ridge Road location after I received a letter in the mail. I went that night and worked with her to find a vehicle that fit my needs, We ended up making a deal on the Ford Flex. The process was very easy and was treated with the utmost respect ( right down to the smoke breaks we took )Guy confirmed the financing and Anthony delivered the car. I am very happy I went there and with my purchase.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

79 Reviews
Sort by:
sales Rating

2012 Ford Flex

by Rick_Manzo on 10/28/2017

I contacted Wendy at the Ridge Road location after I received a letter in the mail. I went that night and worked with her to find a vehicle that fit my needs, We ended up making a deal on the Ford Flex. The process was very easy and was treated with the utmost respect ( right down to the smoke breaks we took )Guy confirmed the financing and Anthony delivered the car. I am very happy I went there and with my purchase.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Worst appraisers for trade ins!!

by CurtisH. on 10/18/2017

I went to this dealership with the intention of trading in my car for a truck. I arrived at the dealership only to find out the truck had already been sold 3 days prior but was still listed for sale on their website. I left the dealership and the next morning I received a phone call saying they wanted to make a deal and will be transporting another truck I liked from their other location. 7 hours later I arrived at dealership and the truck still wasn’t there yet. I waited around for 2 hours for the truck to arrive. Sales associate was very nice and professional but said she played no role in the pricing negatiations on my trade in or the truck I wanted. Instead I had to wait to talk with a manager. The manager finally comes over to talk. Tells me he can give me 11k for my car because it’s not worth much and doesn’t even have a sunroof. (My car was a 2012 charger R/t fully loaded with every possible options FYI ). He appraised my car and missed the big sunroof on the car. He had an attitude the whole time for no reason. His offer was so low that I left without even trying to negotiate. I decided I was done with used car dealers and the next day I went to a dealer that sell new trucks. They appraised my car in 20 min and offered me 14k (3k more than National motors). After further negotiations I talked them up to 14.5k. I left their lot in a brand new truck very happy. Will NEVER EVER go back or recommend national motors to anybody!!!

Recommend this dealer? No

Purchased a vehicle from this dealer? No

sales Rating

My Birthday Present To Me

by PeterDavis on 09/01/2017

I'd like to give a BIG Shout Out to Anthony for all his assistance with purchasing my 2015 Chevy Camaro. He definitely went the extra mile in making everything happen that was in my best interest. Anthony Hartwell and National Motors come highly recommended if you're in the market for a vehicle. Peter Davis

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

2016 Mazda 3

by Justin on 09/01/2017

All I can say is Anthony was a pleasure to work with very fast and made the car buying process very easy. Anthony gave me 5 star service that encourages me to recommend all my friends and family to National Motors. Justin Borawski

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Absolutely Crap

by Sammy on 08/15/2017

Bought a 2012 Sprinter, verified with the sales and he promised the car had no "Accident" like it said in the "CarFax". After I picked up the car and drove off the lot for 15 minutes, there was no coolant left in the coolant resevoir and there was smokes coming out of the hood as I drive on the High Way. Had to stop at a gas station to fill up to keep going and stop at Catonsville Mercedes Benz Dealer. Turns out there was frame damage and car had been through an accident before on the front right side of the vehicle. National Motors Claims the carfax is what they rely on and its not there fault. Question is Had they DONE their Maryland State inspection in their on Garage they would have seen many problems that lies in this car. False Advertisement. After I brought this to the sales manager and the owners attention they said it was "too bad" and that they would not accept a return. Never ever would buy here, totally crap.

Recommend this dealer? No

Purchased a vehicle from this dealer? Yes

sales Rating

No Pressure

by Eleanor on 08/11/2017

Anthony was fantastic, he went the extra mile to help ensure I would be able to get the vehicle I was considering for purchase. Anthony and the rest of the staff went above and beyond to make me feel comfortable and confident in my car buying decision. Thank you for all your help even with assisting me by getting my vehicle to my house.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Poor service c

by Queenliz on 07/30/2017

My son and I credit was pulled. I didn't receive a positive call back on the concerns about my son and I credit. We waited for five hours I call multiple times to speak with the financial manager. There was no reply and when I did call. The person by the name of mad which was a second financial manager hung up the phone on me as I was still talking. I still receive no return phone calls at them my son and I credit was pulled and that is my livelihood as well as well as my income. Very unprofessional . This is a poor rating I'm giving, because I am unsatisfied valuable customer that should have been treated better than much better than the outcome of the results as of Saturday, July 29, You Financial manager by the name of Matt was not professional at all he refused to further services rendered to myself as a valuable customer. He hung up the phone during conversation. Gabby was the very first Financial manager that I have spoken with concerning about a trade-in for my car to a Nissan Maxima 2014. I don't appreciate my son in that credit was a pool and we was jerked around being taken for granted not to return phone calls back to relate to us what the possibilities of what's going on when a customer credit is poor that you taking points away from their credit score. I'm very upset and pissed off.

Recommend this dealer? No

Purchased a vehicle from this dealer? No

sales Rating

He Did It Again

by EJ on 07/27/2017

Anthony (New York Hartwell has pulled off a miracle for me once again. I brought an Infiniti FX35 early this year and it was unfortunately it was totaled out before I had chance to get enough payments under my belt to reestablish my credit. I sought Anthony out to work out another miracle for me. I contracted on a 2014 Nissan Maxima. I'm pleased with my results. Go see Anthony (New York) Hartwell if you're in the market for a vehicle.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Great Place to Buy A Car

by GreatPlaceToBuy on 06/13/2017

Don, did a great job in helping find the car that I really wanted. He was very nice, friendly, kind and he new his stuff. I have brought 3 cars from National Motors and will continue to shop there.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Very Happy

by MJSchoff on 05/29/2017

All the staff was extreamly helpful and not pushy!! Wendy and Sabrina were exceptional! Not only did they meet what I wanted to spend as far as a payment goes, they actually got it LOWER for me! To top it off, they even threw in a 2 yr. warranty because the car I bought was not supposed to have one! I was delighted with my purchase, and if given the chance, will do business with them again!!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Loved my car I bought at National Motors

by Officeplace on 03/15/2017

I love my Volvo XC60 I bought at National Motors. It looks like new and is a 2010. It drives great and the salesman Adam steered me to it knowing I was looking for a safe vehicle for my family. I bought my last car at another dealer and ended up selling it shortly after.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Adam and Mike are awesome salesmen

by DeionD21 on 02/22/2017

I loved the serivce tbey provided making my first purchase a nice experience. I had no issues with my car and they answered all my questions. My 2014 fusion was a great choice n glad I chose to buy from them. - D. Davis

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Amazing!

by KarsBenz on 02/05/2017

Wonderful service, large selection of vehicles- and if they do not have the specific car you're interested in...they will go out of their way to find it for you! They never say no. I do not look forward to the paperwork process when purchasing a vehicle- I feel like I am signing my life away, and feel as though the process is not in favor of the consumer, but National Motors staff made me feel so comfortable and explained in detail every page I had signed. I've honestly never felt more comfortable purchasing a car like I did here. My car...LOVE IT. It is so gorgeous. Came with warranty but never used it- never encountered any issues. Well, i'm lying I popped a tire jumping a curb (I'm used to SUVs) but that was totally on me (I still got it towed for free) ;) I'll never go anywhere else for purchasing a car. National Motors has a client for life now.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Don't trust the carfax or this dealership

by carbuyermd on 01/22/2017

All I can say is please do NOT trust the carfax report. Please please please also order the autocheck report on autocheck.com. I have no connection to autocheck but have learned through my negative experience with car buying that the autocheck is necessary! The autocheck often tells you things that the carfax doesn't. In my experience, I was sold a car that was bought at auction with known frame damage. That info was not disclosed to me before I bought the car at NM and that is ILLEGAL. The carfax didn't mention a thing about this (and still doesn't) and looked clean as a whistle. The autocheck report (that I unfortunately didn't look up until after I bought the car) had a LOT more info and let me know that the car was bought by NM at auction with disclosed frame damage. Yeah... I was obviously pissed off and made NM buy that car back from me. Don't trust them or the car fax. That's all.

Recommend this dealer? No

Purchased a vehicle from this dealer? Yes

sales Rating

Perfect transaction!

by Vocalbird on 01/10/2017

One word? Awesome! From the salesman Ken to the Manager Marvin, I have never had such an easy car buying experience. Thanks guys! I'll definitely be sending folks your way! :)

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Great Customer Service: WALDORF, MD

by envyusthree on 01/10/2017

The 2 men who assisted me were very professional during our visit. My wife needed a car. They made the experience smooth. They were patient. Ken and Marvin B - thanks again guys!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Awesome Sales Crew!

by rosslyndobbins on 01/10/2017

I was looking to do a Trade on my vehicle and a family friend recommended me to stop in to National Motors of Waldorf.,. And I understand why because the first person that I met was Ken. Ken was very polite and provided excellent customer service and their was no PRESSURE and to me that's important. Was I able to Trade and receive one of the vehicles yes. Will I return their to get another vehicle yes I will. Thanks National Motors of Waldorf.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Thanks for all your help over the years

by edlibb1 on 01/07/2017

Brian, Guy & National Motors Staff I wanted to take the time to express our appreciation in writing for the service we have received from your dealership. Thank you for all your help over the years including the recent purchase of a fourth National Motors vehicle this fall. We keep coming back because trust is a hard to find commodity in the used car industry. That along with fair prices and service have made National Motors our auto dealer of choice and a place we feel comfortable referring friends and family to as well. Thanks again for all the help over the years. Bryan K. Nottingham, MD

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

The shortest time spent at a dealership

by Lowkeyyy_123 on 12/15/2016

I had the idea I would be in all day, but Don made it simple for me. I literally spent only about an hour there - from test drive to driving off the lot. I love my new truck and I know where to send my friends

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Valued Time

by MrsIndependent on 12/13/2016

I'm looking to purchase a new vehicle in the near future but dreading " The Car Buying Experience! ". Deciding to do my research this time around, I stumbled upon National Motors and a salesman by the name of Carlos Mathis (no relationship to Judge Matthis by the way) who not only valued his time but mine as well. He also answered my questions adding a breath of honesty I've never witnessed in this industry before! I'm elated to buy my next car from Mr. Mathis. Thank You again for valuing my time!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

The Best Salesman Carlos Mathis!!

by Sh_Artis on 12/12/2016

My husband recently brought a car from National Motors and our Salesman was Carlos Mathis. He gave superb customer service! I will send everyone I know that's looking to purchase at car to Mr. Mathis! Thank you so much Carlos and National Motor for helping us purchase our car!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

about our dealership
Google Map