Kia of Waldorf

Today 09:00 AM - 09:00 PM
Closed Now
Sunday
closed
Monday
09:00 AM - 09:00 PM
Tuesday
09:00 AM - 09:00 PM
Wednesday
09:00 AM - 09:00 PM
Thursday
09:00 AM - 09:00 PM
Friday
09:00 AM - 09:00 PM
Saturday
09:00 AM - 06:00 PM

Customer Reviews of Kia of Waldorf

4.9
Overall Rating
(72)
Recommend: Yes (72) No (0)
Write a review: Sales | Service
sales Rating

Best Car Buying Experience Ever

bysilckelleron 07/11/2018

Thanks to my salesman VIncent Stephney, Chris in Finance and GM Jeff Jacobs, I couldn't have asked for a better car buying experience.Thanks for the outstanding customer service and making me feel that my business was truly appreciated and not just another sale.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
104 Reviews
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sales Rating

Best Car Buying Experience Ever

bysilckelleron 07/11/2018

Thanks to my salesman VIncent Stephney, Chris in Finance and GM Jeff Jacobs, I couldn't have asked for a better car buying experience.Thanks for the outstanding customer service and making me feel that my business was truly appreciated and not just another sale.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Awesome sales person, awesome experience

byJustinJQon 02/23/2017

The sales person Randy Flowers was the main reason we purchased a vehicle from Kia. Awesome personality, and made us feel comfortable about the vehicle we were looking at. Will be back again for another purchase in the near future.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Sharons Soul

bySharons_Soul16on 02/22/2017

Daniel, Janet and Chris were total professionals; great experience; did not feel pressured in any way; entire process went smoothly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Kia Soul

byVanessa56on 02/21/2017

Everyone was very efficient and courteous. I was given accurate instructions on where to park and drop off my vehicle after hours.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

service counts

bystephen94on 02/19/2017

on time, friendly, not to pushy for extra service work. close to home, washed my car, all was good thanks for great service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

KIA of Waldorf ROCKS - Ask for Bre!

byCharlene_Ron 02/19/2017

I love that my salesperson actually met my needs and wants. I love her attention to detail and ability to go above and beyond for her customers. I love the excellent customer service that each of your staff members provided me during my visit.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience

byAidelizon 02/19/2017

Very friendly, the seller try his best to give me a good deal and a great car, exactly what I need it and wanted. Plus I get free oil changes and a lot of stuff more

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Response to survey

bygreytueson 02/18/2017

I appreciate the dealership letting me know about the recall and it being fixed so quickly. Thank you for excellent service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

One of the first Niro's

byRobeezKiaon 02/15/2017

We were very excited for one of the first new Niro's and everyone was very friendly and understood exactly what we were looking for without being pushy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Kia survey

byamytownsend36_on 02/14/2017

The warranties and safety of the car. We love the smooth ride of the Kia Sorento. Really excited to use our third row seating. We were not offered a cover to go on top for more storage during traveling. We will be back to get that ordered.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Thanks

byVickie56on 01/07/2017

Fast - friendly- thorough- and the facility is always clean with lots of snack options! The staff is friendly and welcoming and makes sure they explain the repairs needed on the vehicle

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Recent service on my vehicle

bylisak131on 01/03/2017

Friendly folks who recognize that I've been there before; kept me informed of issues with my car and the progress of service on the car. Overall good experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

2016 Optima Purchase

bykiaoptima2016on 01/01/2017

Salesman was very friendly. Delivery of vehicle could have been detailed better. Customers should be given privacy at times to discuss purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great New Year Eve Experience

byJanesiaon 01/01/2017

On 12-31 i visited the Kia of Waldrof to check out thwre inventory of Sorrento's. I already knew what I wanted and what i was willing to pay for it. I am the new owner of a 2017 Kia Sorrento LX . I had an Amazing experience with Amazing sales people in a Comfortable atmosphere. I was able to get what I wanted and that made me an extremely HAPPY CUSTOMER.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

2015 Kia Optima SX

byMhugh220on 12/30/2016

Answered all of our questions and introduced us to the available models of KIAs. Didn't feel pressured - Jon was a great salesman and provided excellent service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Survey

byLadychiefon 12/25/2016

Clean establishment and friendly staff. A military discount was offered. I was able to use the shuttle service both to and from the dealership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

service Rating

kia service

byjohnnycccon 12/24/2016

friendly and efficient, thorough checks of all systems and did recalls in an timely manner. routine maintenance performed and car was clean

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great Service

byj5burtonon 12/23/2016

The service was quick and efficient. My recall item was replaced in a timely manner. The staff was courteous and professional and answered all of my questions.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

service Rating

Kia of Waldorf

byCjrmorganon 12/22/2016

Allen was very thorough and courteous. We took our vehicle in for a recall and Allen called and said there was another recall we were not aware of and took care of that too.I was extremely surprised that the vehicle was washed and interior was vacuumed when we picked it up. Great service! Thank you!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Kia Service Center to the Rescue!

byEyvonneon 12/20/2016

I realized on Friday 30 minutes before closing time that I had a screw in one of my Sorento tires. I went to Kia and although they were about to close they checked my tire, informed me that the screw had not penetrated my tire, and assured me they could squeeze me in on Saturday morning. Further, they informed me they could fill in the hole versus me needing to purchase a new tire. Both Friday evening and Saturday morning, they assistants and those working the service desk were friendly, and helpful. I couldn't get the coffee machine to work and the lady came from the service desk and assisted with that as well.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Waldorf, Maryland

byCarol1950on 12/13/2016

Quick. No, playing around. We were in and out less than two hours. What a great job. I will purchase a car from Kia of Waldorf again. Thanks for your professionalism.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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