Horrible service. Management is extremely POOR
I do not recommend anyone to purchase a car from here. They are extremely desperate for sells and will do anything to get a sell. The customer services "sale representative" are horrible. Everyone that I encounter including management was extremely combative. I purchased a car and explained to them all the small things like my brakes and scratches that needed to be fixed prior to me picking the car up. Let's just say my brakes are not fixed and I still have the scratches. There arugement is we are willing to fix it, yet you have to do it on our time and no we dnt allow loaner cars. I think it is extremely obscured they dnt allow loaner cars and they are not willing to do anything to assist you for their mistake.
Kudos to Troy @ Monster Group
Several weeks ago, we had the pleasure of meeting Troy. He helped us through purchase of a Toyota. It took most of the day but Troy was patient, caring and persistent. We were able to drive out with the vehicle we wanted at the payment restrictions we were dealing with. We believe, after many months of shopping, that Troy made it possible. Thank you Troy. Tony & Robin Bunte