Koons of Silver Spring Mazda

Today 9:00 AM - 9:00 PM
Closed Now
Sunday
12:00 PM - 6:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 7:00 PM

Customer Reviews of Koons of Silver Spring Mazda

5.0
Overall Rating
(1)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
sales Rating

Excellent sales

byMadza12on 03/10/2018

Sales associate was very professional and gave us much information about the CX5 Grand Touring. We had been to 4 dealerships and this dealer was outstanding. I would highly recommend Koons Madza as the place to purchase a new car. We did!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
2 Reviews
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sales Rating

Excellent sales

byMadza12on 03/10/2018

Sales associate was very professional and gave us much information about the CX5 Grand Touring. We had been to 4 dealerships and this dealer was outstanding. I would highly recommend Koons Madza as the place to purchase a new car. We did!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Classic Bait and Switch

bycarbon44on 02/25/2013

I recently went in to lease a car. As the cliche of car buying goes, negotiations went on for a long time (six hours), where we spoke to four salesmen who all needed approval from someone else, and it was a very tedious experience. At the end of the day, the paperwork was signed, tags sorted - but the car's battery was dead, service shop closed, and a check engine light was on. We were told this is common for the Mazda 3's and they have 12 models on the lot with dead batteries. Not to worry, it will be repaired tomorrow. Next day, come to pick up the car and are told that the loan is now not approved (even though everything has been signed and finalized, name is on the title, high credit score) - however, they WILL approve a payment plan if the car is bought instead of leased. Classic bait and switch. I can't believe these previous reviews are authentic. This is illegal, so clearly we're following up with the BBB and taking legal action.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
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