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Awarded 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
Today 7:30 AM - 9:00 PM*
*At this time store hours may vary.
Sunday
12:00 PM - 5:00 PM
Monday
7:30 AM - 9:00 PM
Tuesday
7:30 AM - 9:00 PM
Wednesday
7:30 AM - 9:00 PM
Thursday
closed
Friday
7:30 AM - 9:00 PM
Saturday
8:00 AM - 6:00 PM

Customer Reviews of BMW of Silver Spring

4.9
Overall Rating
4.91 out of 5 stars(839)
Recommend: Yes (183) No (3)
Write a review: Sales | Service
5 out of 5 starssales Rating

Brittany is the best!

by Alexandra on 11/22/2022

I was blown away by BMW of Silver Spring throughout the car purchasing process and in particular by Brittany Barrett’s knowledge, communication, and responsiveness. From order to delivery, I couldn’t have asked for a better experience. I love my new X1, it was definitely worth the wait!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

839 Reviews
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5 out of 5 starssales Rating

Brittany is the best!

by Alexandra on 11/22/2022

I was blown away by BMW of Silver Spring throughout the car purchasing process and in particular by Brittany Barrett’s knowledge, communication, and responsiveness. From order to delivery, I couldn’t have asked for a better experience. I love my new X1, it was definitely worth the wait!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Harold Is The Guy!

by Tom on 11/11/2022

This was our first experience with a BMW dealership, but we have purchased luxury vehicles before. The experience at BMW of Silver Spring was just wonderful! We called in advance to make sure the Z4 we were interested in was still available, and Harold Shelby said it was, and that he would have it parked out front for us when we arrived. First Class Guy, that Harold. Informative, kind and so helpful! Harold set up test drives for us and helped us make sense of the all the technology that comes on today's cars. He ushered the car through the final inspection to make sure it was ready for us to take it home, and we were off and running. Love the car and loved the experience of working with Harold! If you are looking for good car knowledge and a willingness to help, Harold's the guy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Exceptional Customer Service

by ADT on 11/10/2022

Karen Herbert of BMW Silver Spring was awesome. Her customer service was exceptional as she helped us navigate the custom ordering process of my NEW BMW. Go and check out the service you won't be disappointed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great experience Leasing 2023 BMW X5 e45 at BMW of Silver Spring

by Yan S on 11/05/2022

We had a great experience leasing our second BMW from this dealership! We worked with different people this time and our experience was even better then it was in 2014. Brittany Barrett and Max Moyer exceeded all our expectations! Brittany is a true professional and a great person. First of all, she knew everything about the car and answered every single question we had before the test drive, during and after. Secondly, she was always very polite, patient and extremely easy to work with. After we ordered our car, Brittany constantly followed up with emails updates on car's build and progress. We are taking a car delivery at the BMW Performance Center in SC, and Brittany sent us information to make sure we will have a great experience there. Finally, she has never applied any pressure in any aspects of our communications and all experience was not stressful at all. I can say with a full confidence, Brittany is the best car salesperson I purchased my car from. Max Moyer met us when we arrived at the dealership and assigned Brittany to work with us. Every time he passed by, he stopped and made sure our experience was top notch! He constantly inquired if we had any additional questions, needed anything to drink or he could help us with anything. When we visited the second time to sign the papers, Max kept coming over to make sure we were happy with all aspects of the deal. Not to sound cheese, but Max is the best car sales manager we have ever bought a car from. I also want to give kudos to Gen Awanohara, the finance manager. It was great working with him. All in all, We were very impressed working with Brittany, Max and Gen. What a great team at the MileOne BMW of Silver Spring!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience

by David on 10/31/2022

I recently bought a 2018 Toyota 4Runner from Nate Vitek at BMW of Silver Spring, and it couldn't have been smoother... from setting up the appointment, to the test drive, to finalizing the deal. Nate is a great salesman and he didn't pressure me, or force me into something I wasn't looking for. Best car buying experience I've had.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Sales Review w/ Nate

by Shamail on 10/23/2022

Other shoppers should know that this dealership communicate very well and they are not hiding anything.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Shop here if you’re in the market for a vehicle!

by Denzel White on 10/15/2022

My experience with this dealership was very exceptional. I had the pleasure to work with Mr. Nate Vitek, who took care of me and my needs with the utmost sincerity, and also Mr Pedro Delgado, who helped find the best financing options available. I told Nate my budget and he found a car that was just within my range. After test driving the car and coming back the dealership helped me find the best possible finance option. This was not something I expected from the dealership, so I was pleasantly surprised. I was able to walk out the next day with the keys in hand. My experience at this BMW dealership was refreshing and I would recommend anyone shopping for a vehicle to stop by and have a chat with Mr. Nate Vitek, and the awesome team at BMW of Silver Spring.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Recommended!!

by Yas on 10/14/2022

My experience at BMW of Silver Spring was top notch from start to finish. Lonnie from sales took me through the whole process from the test drive to getting the deal done. And I worked with Pedro from finance to close out my loan smoothly. Highly recommended.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Awesome Experience

by anthonyttks on 10/05/2022

It was certainly a pleasant experience collaborating with Mr. Askew to purchase our 2022 BMX x4 M40i. Mr. Askew was knowledgeable, professional, and efficient with the process. He answered any questions that we had and expedited some processes so that with complete our transaction in a timely manner. We live in Virginia, and we would drive to wherever Mr. Askew was selling cars to utilize his services.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience

by Caleb on 09/26/2022

Very great experience with Nate and Gen at BMW Silver Spring! They couldn't have been better during my purchase of a 2023 BMW 330. Highly recommend.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellence Embodied - Highly Recommend!

by Pierre on 09/20/2022

Thank You! Thank You! Thank You! I am by no means new to car buying and know very well how stressful and anxiety inducing the process can be especially when buying from a “Big” or luxury car dealer; none of those anxieties or stress triggers were found at BMW of Silver Spring largely in part to Harold and Aaron. I’m a 4x returning customer for a reason! Thanks to them I was able to get the fully loaded X5 I had been eyeing for a while and make it work in my budget without any of the typical pressures associated with dealerships in general. Hands down an optimal car buying experience, professionalism, friendly, and efficient - I recommend Harold to help you find your car and Aaron to close the deal!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Wonderful experience with Nate

by Ruby on 09/19/2022

I had a very good experience with Nate in the purchase of my 2023 i4. I initially requested information / test drive from another local dealership and they were not consistent in communication so it never happened. However, Nate at Silver Spring was very professional and knowledgeable about the car. After our initial test drive he helped me with customization and placing my order. He kept me informed throughout the process and was always realistic with delivery expectations, which I more than appreciated. When I picked up the car, he made sure I was satisfied and was very patient. I am extremely happy that Nate was able to assist me with my first custom build order. I am enjoying my car so much!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Thank you!

by Melissa G on 09/10/2022

Ron Askew was fantastic and helped me get just the car I wanted. He is a pleasure to work with and just a nice guy. Highly recommend him and the team.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Highly recommend Nate Vitek

by Rob on 09/06/2022

Great experience with Nate and this dealership. No pressure. Answered all our questions and delivered the car on time. Would come back to him and this dealer

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent Service

by Happy Customer on 08/28/2022

BMW of Silver Spring offers excellent service at all times and in all departments. We have purchased multiple times with Miguel Mendez and will continue to do so in the future. He is always available and responds to our calls right away.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Awesome service

by Kelvin smith on 08/16/2022

The dealership is very people friendly. I built and bought a BMW X6 and my sales representative Nate Vitek made it super easy. Nate kept me up to date with the entire process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Seamless and Enjoyable Experience!

by Sammy Gupta on 07/25/2022

David Davila was informative and patient as I shopped for a car. He helped me drive out with my i4 e40. The experience was enjoyable and seamless. 100/100

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

I love my 2022 X2!

by Roxanna Norris on 07/07/2022

This is my second time getting a car from this dealership. As soon as I walked up I was greeted by Lonnie. He made my experience so seamlessly, I traded my 2013 5 series for a 2022 X2. Lonnie even made my husband want to trade his X4 too!! He will come back and will be asking for you Lonnie :). The X2 is so much smoother that my 5 series but it was time to trade it in. Definitely down graded from a 6 cylinder to a 4 but with the gas prices right now I’m loving it. Even though the 5 series has that power when you hit the gas the X2 doesn’t stay behind it has a kick to it. Overall, I’m very much happy with my trade and Lonnie made it so much better! Gen (finance) too can’t forget about him he’s awesome!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Good News Update

by Lavonnie Matthews on 07/01/2022

I originally wrote them a negative 1 star review. However, upon further investigation, It was discovered that the cause of the delay was actually due to the error with the DMV and not the dealership. They actually did quite an excellent job in trying to make things right, but some aspects were literally out of their hands. I appreciate Matt for handling everything with grace. My apologies, and I would definitely recommend this place to anyone looking to purchase a BMW!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

1 out of 5 starssales Rating

Great Car, but Buyers Beware

by Lavonnie Matthews on 06/28/2022

My name is Lavonnie Matthews, and on 3/24 I purchased a vehicle from this dealership. I am in love with the car purchase itself (2018 430i gran coupe) but very dissatisfied with what has happened since my purchase: 1) The car was initially purchased 3/24 and the registration for that updated vehicle wasn’t issued until 6/14, after having to make repeated follow ups via phone and e-mail. 2) On 4/22 I paid the dealership $321.89 as a separate transaction to process the property taxes for that vehicle on my behalf. The manager promised me in writing on 6/23 that the property taxes were paid. As of today (6/28) it still has not been completed. 3) Per the direct orders of the dealership, I switched my insurance from my old vehicle over to my new vehicle as soon as the new car was purchased. Following those instructions resulted in me getting a fine from my North Carolina DMV for “driving my old vehicle without insurance.” 4) On 6/9, less than three months after my purchase, I go to a different BMW dealership in my NC homestate to tend to a punctured front tire. It's being recommended that I also replace both the rear tires soon at the cost of $730.73. I inquired about it (I wasn't expecting brand new tires of course, but I also wasn't expecting to need to replace my rear ones so soon) and was told by BMW of Silver Spring that's acceptable because the tires passed MD state inspection. I do additional research on the matter and It turns out that the requirement for tires to pass is merely that the tires be at least 2/32”. BMW of Silver Spring was able to get me a refund for the DMV fine and the manager did promise a complimentary tire diagnostic when I return to MD so I can see exactly how soon my tires need to be replaced. He also did promise in writing to price match with the NC dealership that I took it to. I appreciate those efforts, but I'm still incredibly frustrated with this experience overall. As a matter of fact, I am still writing this lengthy review because: 1. Currently $321.89 of my money is unaccounted for, and has been since 4/22/2022. It is now 6/28/2022 2. I now have to plan to replace two tires somewhat soon, per the recommendation of BMW. This is now going to be a $730.73 expense that I was not given full disclosure about prior to purchasing the vehicle. At the very least, full disclosure would have been nice so that I could better plan accordingly. I escalated the issue to BMW corporate already and am waiting on follow-up from them. I am also heavily considering filing a consumer complaint with the Maryland Attorney General because I am deeply bothered by all this!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Ron Askew, you rock!

by Loretta on 06/15/2022

For those in the social media world, if you are looking for a BMW, go see Ron Askew at BMW in Silver Spring, MD, he is a phenomenal salesman. He is kind, considerate and patient. He is not pushy or rude if you decide not to buy. Check him out!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

about our dealership

Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!