Ramsey Ford

Today 9:00 AM - 5:00 PM
Closed Now
Sunday
closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 5:00 PM

Customer Reviews of Ramsey Ford

5.0
Overall Rating
(2)
Recommend: Yes (2) No (0)
Write a review: Sales | Service
sales Rating

2017 Fusion

byDolphin36on 01/03/2017

My experience at Ramsey Ford was wonderful! Nate took the time to make sure that I got what I wanted in a vehicle. He spoke directly to me, and not to my husband, which still tends to happen when buying cars.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
13 Reviews
Sort by:
sales Rating

2017 Fusion

byDolphin36on 01/03/2017

My experience at Ramsey Ford was wonderful! Nate took the time to make sure that I got what I wanted in a vehicle. He spoke directly to me, and not to my husband, which still tends to happen when buying cars.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Ramsey Ford

byAdwreckson 11/29/2016

General manager (Derek) was a pleasure to deal with

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

The place to get a great buy on a truck!

byThrilled64on 06/01/2016

I have purchased other vehicles from Ramsey Ford. The staff was extremely customer oriented and worked with my financial circumstances.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

A Ramsey Experiance

byTotally65on 04/30/2016

The salesman Frank Robinson showed me a number of trucks and finally an 2015 F-250 four door long bed with 30000 miles. It has the 6.7 diesel. I have owned the pickup for a couple months now and still impressed with it as the first day. I have had it back to the dealer for an engine light already. The service dept. was helpful and repaired the over heating problem so far. I will not hesitate to send other people to this dealership. Please call or email if anything else is needed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Superior customer service, from the dealership side to the service side.

byRetLawOfcron 12/28/2015

We are extremely pleased with the purchase of our new 2015 Ford Edge SEL from the salesman to the final finance paperwork. We have purchased three vehicles from the Ramsey dealership in Rising Sun because of the pleasant experiences dealing with the salesman, general manager, and everyone in between. They are not the typical car dealership, Ramsey employees are straight shooters, their word is their word. Their customer service as a whole, from the dealership side to the service side is beyond reproach. Every member of the Ramsey team deserves a 10. We will continue to purchase our vehicles through Ramsey.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent service

byCmills6972on 08/31/2015

Quick, fast service. Excellent as always. There is no other place I would take my car

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Service

byJerseyGirl4560on 08/19/2015

Everyone was very helpful, little trying to decide what vehicle. Is has the 4 car that I have bought from a Ford dealer. Sure it will not be my last. So we decided on the 2016 Ford Explorer XLT bronze metallic color . People ask me a lot of questions, Wow that a beautiful truck . As a least 1/2 hour will go by we are still talking about your dealership. Very helpful people, understanding your needs what your life style if it fits the what truck. Service was very fast. Justin At the service department, answer every question about my truck. I believe he was really the person that sold me to fall in love with the Explorer, bronze color. Beautiful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Out of their way to find what I wanted - not just what they had to sell!

byPennsyProudon 06/23/2015

2015 Fusion SE w/202 package - apparently hard to find on the east coast - Ramsey had to go to Ohio to get a car equipped the way that I wanted. But they did! Went way out of their way to find my Fusion and get it to me! Jim Vaughn is an outstanding Ford representative and his customer service skills are unequalled.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Alignment

byDpicconeon 06/17/2015

Good friendly service. Done on time. They answered any questions I had and they delivered.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Follow up on a new car

byLegend1454on 06/05/2015

My brand new Ford Fiesta wouldn't start three days after we bought it. We put it on the charger overnight and brought it up the next morning. A new battery was installed, and it works great now. Thanks.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Oil Change

byJ_Roon 05/20/2015

Ramsey Ford should offer drive-thru or drive-up servicing (no appointment necessary). Other dealers do this and it's a great convenience. Also, your online appointment scheduling isn't tied in with your dealer computer system,. Other dealers actually wash the customer's vehicles EVERY TIME they're serviced WITHOUT having to ask. Ramsey has only washed my vehicle when I've asked.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Fast recall work done on Saturday AM

byMercman2929on 05/10/2015

Fixed my 06 Mercury quickly correctly, was in and out in 1 hr.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Best service ever!

bySuncity307on 03/26/2015

This was by far the very best experience I have ever had while purcahsing a vehicle. the staff at Ramsey Ford went above and beyond standard customer service. Coming from a "Chevy only" rule my entire life, I am now a proud and happy Ford Expedition owner. When it's time for a new vehicle, I will definitely be returning to Ramsey Ford.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
about our dealership
Google Map