Skip to main content
Today 09:00 AM - 09:00 PM*
*At this time store hours may vary.
Sunday
closed
Monday
09:00 AM - 09:00 PM
Tuesday
09:00 AM - 09:00 PM
Wednesday
09:00 AM - 09:00 PM
Thursday
closed
Friday
09:00 AM - 09:00 PM
Saturday
09:00 AM - 06:00 PM

Customer Reviews of Heritage Honda of Parkville

5.0
Overall Rating
5 out of 5 stars(82)
Recommend: Yes (4) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Easy sales experience!

by Tracy Bollinger on 09/11/2022

My sales rep Ryder worked with us and procured my Honda CR-V. Ryder is going to be a perfect sales rep as he grows experience! I would have been able to leave the lot with a white CR-V that met my expectations, but if I waited a week I could get my dream color of red. It came in as expected exactly 1 week later. The car was ready for pickup when he wasn’t working…when we arrived to pick the car up, Ryder was there to complete delivery of the CR-V. Great customer service!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

82 Reviews
Sort by:
5 out of 5 starssales Rating

Easy sales experience!

by Tracy Bollinger on 09/11/2022

My sales rep Ryder worked with us and procured my Honda CR-V. Ryder is going to be a perfect sales rep as he grows experience! I would have been able to leave the lot with a white CR-V that met my expectations, but if I waited a week I could get my dream color of red. It came in as expected exactly 1 week later. The car was ready for pickup when he wasn’t working…when we arrived to pick the car up, Ryder was there to complete delivery of the CR-V. Great customer service!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Best experience in 14 years

by Rick and Asha R on 07/19/2022

We do not buy vehicles often since we tend to buy and hold for a very long time. Our sales person was Erin Natzke and Sam helped on the phone. The process was facilitated through the Finance manager, Todd Pegler. The entire staff was helpful and friendly. The dealership is immaculate and we felt right at home. Even with our pet, Louie, who came along for the ride from Southwestern Virginia. They helped answer all of our questions, let us test drive the vehicle and the entire process was very smooth. We didn’t finance the vehicle. I’d recommend this dealership to any of my friends and family. Grade A+

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Andy and Jamie were very helpful and friendly!

by Nick on 06/14/2022

Andy is a helpful and friendly gentleman to work with! Jamie helped us too!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great service!

by Jlingsch on 04/29/2022

Mike Teper helped me buy a new vehicle. He answered all of my questions quickly. I highly recommend.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience

by DWash35 on 05/08/2018

We had a great experience working with Mike Ademaluyi. He was very accommodating to our schedules. We would recommend anyone buying a vehicle from Heritage Honda to go see Mike A.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Attentive Sales Rep

by HelenTr on 03/01/2018

Just brought a 2018 CRV-touring model and the sales rep- Jason- was attentive , very friendly and a pleasure to work with. Not pushy, understood our needs and did all he could to facilitate an easy process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

My 2015 Honda Accord

by Timonium on 12/15/2017

I highly recommend Heritage Honda of Parkville. I especially enjoyed working with Lou Persico who sold me a 2015 Honda Accord.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Excellent Experience

by EGPLovesHonda on 10/25/2017

We have now purchased two Hondas from Heritage Honda in Parkville. The first was 12 years ago and it finally died after 277,000 miles. We had the pleasure of working with Seth Bond for that purchase and Jeff Beck & Seth for the replacement. They are a top notch dealership and made the process very easy, seamless and smooth. I highly recommend them and will continue to purchase vehicles from them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

One Happy Customer

by Serrab410 on 09/01/2017

I have had an excellent experience with Heritage Honda in Parkville. My sister recommended I come here. Jamie and Nick are the best. I recently purchased a 03 Honda Accord after shopping around for several months and they made my experience all worth the wait. I can not thank these guys enough. From the sale to the minor repairs they promise me, they delivered 100%. I highly recommend this location for anyone looking for a car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

New car buying experience

by Dixiecup on 05/02/2017

I haven't bought a car in 16 years and I was dreading the experience. Well, I was pleasantly surprised by the courteous and professional way I was treated at Heritage. They seemed genuinely concerned with giving me a good experience. The person who took my hand and walked me through the process was Rick Jager (no relation to Mick). He took his time, listened to me and answered all of my questions and concerns. He was so pleasant to work with and so knowledgeable about the products they sell. I knew I wouldn't buy the car that day because I wanted my son's opinion on some things. The next day was busier but I had told Rick that I was definitely coming in to buy the car, so he had most of the paperwork done when I got there and that was greatly appreciated! The whole process went smoothly thanks to Rick and Mike Spero. Even after I left the dealership with my new Honda CR-V (which I just LOVE), they have followed up to make sure there haven't been any unanswered questions or concerns. Rick and Mike both have such pleasant personalities that I was laughing half of the time I was there. I highly recommend Heritage Honda and especially Rick Jager to help you if you're looking for a new car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

5 out of 5 starssales Rating

Excellent, recommend Rick Jager

by manypilots on 03/07/2017

We just finished purchasing a beautiful 2017 Honda Ridgeline for our Son. This was a fairly complex deal. We had to work out the college grad rebate, we had potentially two trades (we ended up trading one, and selling the other elsewhere), we had some titling issues, plus the normal back and forth of negotiation. Rick was very patient and professional throughout what probably ended up being a five hour deal over the course of two days of closing. My son walked off the lot a very happy individual, thanks to the acquisition of a wonderful product from Rick and the entire sales team at Heritage!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

5 out of 5 starssales Rating

Go to Heritage in Parkville for your next car!

by Kimvasilakis on 02/28/2017

I purchased a CPO Honda Pilot this past weekend from Gary Burlage. Buying a car can be an intimidating and daunting experience but honestly it was like buying a car from an old friend. Gary was honest and direct and I really appreciated that. From the moment we stepped on the lot, to the follow up call the next day from Gary to ensure our satisfaction, we had a really great experience. I would 100% recommend seeing Gary and the Heritage Honda team the next time you are looking for a car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

1st Rate New Car Dealer!

by Bob4Eagle on 02/26/2017

We just purchased a new 2017 Civic Hatchback and the experience couldn't have been better. We were looking for a specific model, color, trim and option. We searched a few local dealers and did the typical Cars.com searches, coming up empty or not liking specific terms like "Freight and destination charges not included in price." Our Heritage experience started with an online chat about the features we wanted. Hal Neat, Internet Sales Manager, located the exact vehicle we wanted and had it transferred from Delaware. 2 days later, we took delivery! Rob Jacobson, our salesman, did an excellent and thorough job covering all the features and capabilities of the car and walked us through the purchasing process (See Rob for any internet purchases!!). Dustin in Financing made the loan process quick and easy. This is our first Honda and we already know we made a great purchase and would do so again from the folks at Heritage Honda in Parkville!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Todd Pegler is a top notch sales person!

by Donna47 on 01/17/2017

I'd been in the market for a used Crosstour and had been in touch with a few dealers about cars they had for sale. When I contacted them, I was told all of their cars had no haggle prices. Then I went to Heritage Honda for a test drive and met with Todd. He worked with me to give me a fair deal and we came to a price I could afford. Best of all is that he's called me twice to ask if I have any questions about my car. I call that going above and beyond what I'd expect from a car salesperson.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Limping along on 95 South

by 2012PilotFam on 01/16/2017

We had a fantastic experience with the team from Heritage Honda. Recently, while on a road trip from NJ to NC our 2012 Pilot began shuddering while driving on 95 South. Luckily, we were able to pull off and limp to a nearby Hampton Inn. It was 8:45pm on a Friday night and Heritage Honda service department was closed. We spoke with the receptionist who informed us of the Saturday hours and encouraged us to come in the next morning. Upon arrival we noticed employees in the service area preparing for the day. One of the gentleman came out of the service area and my husband approached him and explained our issue. Come to find out the gentleman happened to be the Assistant Service Manager, Bill Maurath. Mr. Maurath explained that he would do his best to have of the technicians take a look and help us figure out what was wrong with the vehicle. Within an hour we were speaking with numerous service department employees and figuring out the best course of action. They were able to repair the car enough that we could drive it home to NJ and take it to our closest dealership. The service department at Heritage was fantastic! I can not say enough good things about Bill and his crew. We are so thankful to have had the issue close to this dealership. If we lived closer my cars would always go to them for service, they are the best!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Joe Nagle Rocks!

by Cobb1207 on 01/04/2017

Heritage Honda was fantastic. I actually bought 2 cars from them. An awesome 2016 CRV and a certified pre-owned Accord. They went out of there way to get me exactly what I wanted. Joe Nagle was my sales guy and he is fantastic. I truly felt like we were team looking for a the best car that made sense for our family. Dustin, in finance, was great as well - had me in and out as quickly as possible!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

5 out of 5 starssales Rating

Hertiage Honda Parkville Review

by Edendarvex777 on 12/19/2016

My first car buying experience was with Heritage Honda. Both Bob (sales) and Dustin (finance) were amazing. Bob was straight forward and honest. He told me what I needed to know and helped me find a car that met as many of my preferences as possible. Dustin was patient and explained everything in detail until I understood the entire billing and loan process. I feel like a got a great deal and I couldn't be happier.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

A1 Service

by Ianandersonetc on 11/01/2016

I couldn't have asked for a better experience buying my car from Heritage Honda of Parkville. My sales representative was Derrick and Dustin handled my finance. Both were absolutely no-pressure, attentive, and made me feel like they actually had my best interest in mind. It was a pleasant surprise and a pleasure to work with both of them!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience

by Piscado222 on 10/28/2016

Fantastic service. No pressure sales, attentive, friendly, and really listened to my needs. Overall great experience. Thanks Jeff & Dustin

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starssales Rating

Sales ran back & forth 2 hours to quote ridiculously exhorbitant price

by c_phillip on 08/14/2016

Wasted a long trip to Heritage Honda where they offered to sell me a Pilot EX that costs $2,000 more than an LX for $5,000 more and wasted two hours of my time to do so.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

Great Service

by HerbertL on 06/08/2016

Ken Davis did a great job of walking us through 2016 Honda Accord with all its features and located exact model we wished quickly and painlessly. My wife and I are quite please. Thank you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

about our dealership

Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!