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Customer Reviews of Heritage Toyota Owings Mills

Review type:

Overall rating

5.0
4.98 out of 5 stars

(87 reviews)


Customer recommendations:

Yes (87)|No (0)

April is good

5 out of 5 starsby Raj on 07/16/2026

April is good and did a great job in getting us our new Rav4. Tx
  • Hi Raj, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

    by Roman Brooks on 07/18/2026

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87 reviews
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  • April is good

    5 out of 5 starsby Raj on 07/16/2026

    April is good and did a great job in getting us our new Rav4. Tx
    • Hi Raj, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Roman Brooks on 07/18/2026

  • Happy

    5 out of 5 starsby happy on 07/16/2026

    April was great even with the challenges. I appreciate the time and patience that they had with us.
    • Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

      by Roman Brooks on 07/18/2026

  • Amazing experience

    5 out of 5 starsby Robb on 07/09/2026

    Elijah Cox is an incredible straight forward salesman. Set appt to view the Toyota Tundra I was interested in. Had truck inside and ready to go. Went for test drive explaining things as we were out. Finance dept worked to find best rates to get payment to where I felt comfortable, even in todays high interest world. After sale was finalized Elijah took time to go over the workings of the truck in depth. Cant say enough good things about Elijah and this dealership.
    • Hello Robb, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Ava Vogel on 07/11/2026

  • April was AMAZING!!!

    4 out of 5 starsby Ch on 07/03/2026

    April, was AMAZING! Hands down the best dealership experience I’ve ever had. Everyone else was pleasant as well. If you are buying a car ask for her specifically!
    • Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

      by Stephanie Mavis on 07/07/2026

  • Tacoma Guy

    5 out of 5 starsby Tacoma Guy on 06/26/2026

    I had the best experience with April. I stood her up for about a month, but she followed up with me consistently and I finally showed up on her Monday and still she waited for another 4 days for me to make up my mind and then she delivered me my truck to me 30 mins away. This was the best car buying experience ever!
    • Hi Tacoma, thank you so much for your feedback! April will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Sue Tilly on 06/30/2026

  • Corolla Hybrid

    5 out of 5 starsby Raj on 06/24/2026

    We are very happy that we called in and spoke with April. We traded in our 10 yr old car and drove off with a new Corolla Hybrid. Great experience.
    • Hi Raj, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Avery Spencer on 06/25/2026

  • Nike

    5 out of 5 starsby Nike on 06/20/2026

    We really love working with April. We had to order our new 4Runner but she kept us updated every step of the way.
    • Hi Nike, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

      by Chole Yates on 06/23/2026

  • Ask for Elijah!

    5 out of 5 starsby JC on 06/17/2026

    I have been searching for a very specific 2016 Honda CRV Touring trim under 90k miles. Elijah was very responsive, quick and courteous. The beautiful Basque Pearl Red II with grey interior had just come into the dealership, so no exact pictures were available yet. Before it went online, Elijah kept me updated and even sent me a video right after it was detailed. Great communication & kindness!
    • Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. f you have any additional needs or questions, we will be more than happy to assist you! Safe travels! s

      by Avery Spencer on 06/19/2026

  • Big Al

    5 out of 5 starsby Big Al on 06/15/2026

    I was a referral to April and I am glad I was. She got me exactly what I wanted and I am happy with my new truck
    • Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Sue Tilly on 06/17/2026

  • Rav4

    5 out of 5 starsby Rav4 on 06/09/2026

    This was my first experience at this Toyota dealership and I am so glad that April answered the phone. I just picked up my new Rav4 today and I am so happy with my sales lady and my new car!
    • Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Toyota Owings Mills!

      by Beckett Adams on 06/11/2026

  • 2nd time around

    5 out of 5 starsby Zay on 06/08/2026

    This is the second vehicle that I have purchased from April. She is always professional, efficient and friendly. It is a pleasure to work with her, again.
    • Hi Zay, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Ivory Park on 06/10/2026

  • April is our girl

    5 out of 5 starsby Janay on 06/08/2026

    Me and my fiancé just bought another vehicle from April in 6 months. It was an enjoyable experience once again. She is our go to girl.
    • Hi Janay, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Ivory Park on 06/10/2026

  • 5/22/26

    5 out of 5 starsby Daryan Moghaddam on 05/27/2026
    updated 06/08/2026

    I highly recommend going to Alexander Ford. He is a great example of what going above and beyond is. If I could describe the experience, he was dedicated, professional, and he made problem-solving look seamless even if it meant doing more than required.
    • Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Phoenix Grant on 06/08/2026

  • First Timers

    5 out of 5 starsby Danyel on 06/06/2026

    This is our first time at this Toyota and we are moving all of our business here. We love April and she gave us outstanding service.
    • Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Phoenix Grant on 06/08/2026

  • Tev’s New Ride

    5 out of 5 starsby Tev on 06/05/2026

    I had an excellent experience with April. She was professional, fun and her team got me done and driving today!
    • Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Phoenix Grant on 06/08/2026

  • Great service

    5 out of 5 starsby James M on 06/03/2026

    The salesperson went out of her way to make sure we were fully satisfied with our trade in options. Highly recommend this dealership
    • Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

      by Thea Ramon on 06/05/2026

  • Ravgirl

    5 out of 5 starsby RAVGIRL on 05/30/2026

    We had a very quick and easy experience with April. She had the car pulled up and ready for me everything went really smoothly on a Saturday morning. Tx u April
    • Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

      by Thea Ramon on 06/02/2026

  • Sequoia

    5 out of 5 starsby Sequoia on 05/28/2026

    We are coming back to buy a new vehicle but our experience was so wonderful with April than we wanted to thank her for her services so far.
    • Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

      by Sid Park on 05/30/2026

  • High Lander

    5 out of 5 starsby High lander on 05/27/2026

    I just bought a beautiful Toyota Highlander with Glazed Carmel interior from April Cromety and I am over the moon about it. Great experience thanks April!
    • Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

      by Chole Yates on 05/29/2026

  • Yes we did

    5 out of 5 starsby Anthony on 05/12/2026

    April was amazing. She did a good job and we left with a vehicle that we love.
    • Hi Anthony, thank you so much for your feedback! April will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by System Administrator on 05/14/2026

  • Happy

    5 out of 5 starsby Happy on 04/28/2026
    updated 05/05/2026

    We just added a sienna to our family and April helped us with the process beautifully. We bought the vehicle of my dreams and John Holliday made it happen. I love this dealership.
    • Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

      by Matthew Simmons on 05/06/2026

About our dealership

Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!