Lexington Park Ford Lincoln

Today 9:00 AM - 8:00 PM
Closed Now
Sunday
closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 8:00 PM

Customer Reviews of Lexington Park Ford Lincoln

4.8
Overall Rating
(6)
Recommend: Yes (6) No (0)
Write a review: Sales | Service
sales Rating

Highly Recommend

bycmfox25on 10/10/2017

Very personable and professional sales associates. Did a wonderful job helping me buy my Lincoln! Price was fair and competitive, employees were very helpful and kind. Looking forward to my next transaction with this dealership!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
43 Reviews
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service Rating

Service Department

byIreland40on 05/07/2018

Great service. Completed as promised.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service!

byIreland40on 05/07/2018

I have never had a bad experience coming to the Lexington Park Ford dealership for oil changes/repairs. They are always exceptionally friendly and knowledgable!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Highly Recommend

bycmfox25on 10/10/2017

Very personable and professional sales associates. Did a wonderful job helping me buy my Lincoln! Price was fair and competitive, employees were very helpful and kind. Looking forward to my next transaction with this dealership!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Highly Recommended

byCmfox25on 10/10/2017

Very personable and professional service associates. Work was completely timely and efficiently. Always a pleasure having Lexington Park Ford service my vehicle.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great team, great experience

bySPatswaldon 10/02/2017

Met with Quinton Taylor at Lexington Park Ford and they just happened to have the specific used F-150 I was looking for, it had just cam in on a trade. Everyone in the sales department and the financing office was great. Negotiations went smoothly and we quickly reached an agreement. The Finance Department got us through the paperwork without any issues and we were out the door. Two days later the A/C stopped working, in July. Quinton hooked me up with Dean Bonds and Bill Elliot in the Service Department and they worked diligently for almost a month to diagnose the problem and get it fixed. They made sure everything was right and I truly appreciate everything they did for me. Every time I was in there everyone I met was pleasant and cheerful. I have truly enjoyed my experience purchasing a vehicle from Lexington Park. Next time I need a car Quinton Taylor is going to be the first person I call.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Best in the Park!

byFordorNuthinon 06/15/2017

My attendant was courteous and service was fast. Won't take my car anywhere else.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Purchase and service

byJacosta0808on 10/16/2016

Great experience, very honest and friendly! I would buy another vehicle from this dealership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

An easy and excellent experience

byAlliet006on 09/07/2016

We were quickly in and out of Lexington park ford and left as the owners of a new Ford explorer. Brady was very knowledgeable about the vehicle, answered all questions that we had about the explorer and let us take it for a test drive. Shane was great to work with as well, and Renee reassured us that if we ever had any questions at all, we should call her cell. This made buying a car seem simple. I couldn't be happier with the service we encountered, as well as the car itself.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Fantastic crew

byDodgetoFordon 07/29/2016

We purchased an F-150 w/ Eco Boost. Love the truck!!! Jimmy was our salesman and was an absolute breath of fresh air and we certainly appreciated him! He was very down to earth and unlike most of our experiences w/ dealerships, not pushy but persistent enough to show us that it was the right time for us to make the purchase. Renee was great!!! She was extremely helpful, knowledgeable, friendly and certainly put forth the extra effort to ensure everything was to our expectations and beyond!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

First service

byESoderbergon 07/18/2016

Work was completed as requested in exactly the time estimated.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Knowledgeable, helpful staff.

byDaniW80on 07/15/2016

I own a 2013 ford focus. It recently broke down. I was squeezed in even though you were booked up and got my car back a day sooner than expected which was great because it is my only vehicle. Dean in service was excellent. He was knowledgeable and very helpful. Thanks so much.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service dept; highly recommended!

byCandace71on 07/08/2016

The service dept at Lexington Park Ford is excellent. I was kept informed through the entire process and everyone was very courteous. I was not given recommendations on services I didn't need and I felt I could trust what was being explained to me. The staff was very accommodating and I will not hesitate to reach out to Lexington Park Ford again for my service needs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Quick and high quality

byBlackbeauty46on 06/30/2016

I purchased a 2016 f150 xlt crew cab 4x4 January 11, 2016. This was my first oil changed. I was informed the wait time would be one hour, thankfully the ford team completed my service within half the time they projected.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2016 Explorer new vehicle purchase

byexplorer1636on 06/23/2016

We purchased a 2016 Ford Explorer. The salesman was very helpful, listened to what we wanted, was not pushy, and respected my desire to not be called. We were treated respectfully by the whole staff. When I requested pricing, the manager gave a price but did not provide a breakdown of the pricing. All other dealerships I went to when vehicle shopping offered a print out and detailed explanation which specified any discounts and offers, showing better transparency in their pricing. Overall, the car buying experience went well.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

9 out of 10

bymdines1on 06/21/2016

The handling of the service and myself were done in a very professional manner, all questions were answered and the service was well done, the car feels like new again. I guess one thing that could be done better, is notifying the customer of the costs of the work being asked for.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great service

byCk091778on 06/20/2016

My husband and I brought a 2017 Ford Escape the service was wonderful, the gentlemen who helped us was so nice we would recommend this place to anyone!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Rear repair

byLimitlessposon 05/11/2016

I leased a new 2016 Lincoln MKZ. After a noise in the rear end became evident I had the vehicle towed to the dealership via rollback to have checked out. It was checked out and deemed a new rear end was needed. The dealership arranged for a loaner vehicle in the meantime and was repaired and returned to me clean inside and out. Excellent work by Lexington Park Lincoln.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent service

byCblack27on 04/23/2016

I bought a Ford Fusion Hybrid. The service was excellent. The car I wanted to test drive was ready when I arrived. There was no pressure from the sales people. Once I decided on the car, the finance people and the managers were extremely efficient and got everything done within an hour I was completely thrilled. I bought a Toyota last year and the same process took five hours. To top it off, I have been getting on average 50 mpg with my new Fusion hybrid. I am one completely satisfied customer and will be recommending Ford to all of my friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Solid Service Experience

byTaurus2014on 04/06/2016

Job done right and quickly (The Works maintenance package). The inspection write up was extremely helpful!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

FANTASTIC EXPERIENCE

bysaleen89on 03/31/2016

Wonderful per usual. Service was fantastic and everyone could not have been more polite or helpful. I ordered the vehicle in June of 2015 and communication was great until the vehicle arrived. Every thing I requested when the vehicle arrived was followed to a "T". Thank you again for a great experience. Steve Raley and Chuck Walker are the best and as long as they are with Ford I will continue to purchase them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New Mustang Owner

byZP123456on 03/28/2016

Mike Steele and the rest of the staff did very well. I knew what I wanted and they provided an environment that allowed me to shop, test drive, and buy my vehicle without undue pressure. Mike's knowledge was outstanding. He quickly provided me with all of the options that I was looking for and was flexible when I had moments of indecision without being a pushy salesman. Renee provided me with aftermarket options and pricing. With the professionalism of the staff and the experience I had buying the car, I will bring the dealership my aftermarket business.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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