Fred Frederick Chrysler Jeep Dodge Ram Laurel

Today 09:00 AM - 09:00 PM
Closed Now
Sunday
closed
Monday
09:00 AM - 09:00 PM
Tuesday
09:00 AM - 09:00 PM
Wednesday
09:00 AM - 09:00 PM
Thursday
09:00 AM - 09:00 PM
Friday
09:00 AM - 09:00 PM
Saturday
09:00 AM - 05:00 PM

Customer Reviews of Fred Frederick Chrysler Jeep Dodge Ram Laurel

4.9
Overall Rating
(73)
Recommend: Yes (71) No (2)
Write a review: Sales | Service
sales Rating

Great Experience!

byMike1on 10/20/2018

We wrote ahead after finding a vehicle and came in thinking we would pretty much be working though a typical buying experience. When we got here, Earl, Alexis, and Steve surprised us by getting us an even better deal on a brand new vehicle. We're leaving in the first new vehicle I've ever owned, and I couldn't be happier with this team.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
75 Reviews
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sales Rating

Great Experience!

byMike1on 10/20/2018

We wrote ahead after finding a vehicle and came in thinking we would pretty much be working though a typical buying experience. When we got here, Earl, Alexis, and Steve surprised us by getting us an even better deal on a brand new vehicle. We're leaving in the first new vehicle I've ever owned, and I couldn't be happier with this team.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Excelent Buying experience

byBrandon1on 10/20/2018

I worked with earl and it was a fantastic and easy experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Greatest Service Department Ever

byCGalason 10/15/2018

My car is a PT Cruiser, 2002. I am hoping it outlives me, because I love it, the perfect car for me. To reach this goal, superior service is a necessity. I bought the car at Fred Frederick Chrysler and it has never been any other place. The service people are excellent and honest. I know nothing about cars and am happy to keep it that way. My recent experience was managed by Victor, Chris has often helped me in the past. Everyone is polite, respectful, and willing to explain things if needed. They do great work. They tell me what needs to be done and if something is coming up in the future. I've never had serious issues with this car, only the usual brake job, oil change, etc. I attribute this to the great care this car has had. If I ever have to buy a new car, I will definitely buy it here. I have sent friends to the service department and they all are happy with it, also.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Comfortable Atmosphere

byChristenon 10/06/2018

I enjoyed my experience at Fred Frederick. As a first time car buyer- it can be stressful making such a purchase. This was the second dealership I had been to and everything about my experience was comfortable and nice. Happy we went here!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

First buyer it was a great experience

byKristenon 10/06/2018

Earl made me feel comfortable throughout the process of buying my first car. He offered great advice and was extremely patient with me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Experience

byEvanon 10/06/2018

From start to finish the employees of Fred Frederick were friendly, professional, and very knowledgeable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

2016 Patriot

byCLon 10/02/2018

Car failing on the Baltimore-Washington Parkway on a very wet Thursday afternoon, drove straight to Fred Frederick Chrysler, left the car to be repaired, got a 2016 Patriot as a loaner, was totally impressed with it and just exchanged it for the ailing car. The whole experience was very smooth and friendly from beginning to end. I am very impressed !

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

GREAT PERSONABLE AND VERY ACOMMADATING WITH ALL MY REQUESTS AND EXTREMELY

byCasey1on 09/29/2018

Easiest car buying process ever!!! Everyone was so nice and helpful and they made the process as easy as possible. I highly recommend Fred Frederick for anyone in the market to buy a car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

GREAT SERVICE

bySteve1on 09/28/2018

Steve, Earl and Craig worked a great deal! Excellent service all-around I was extremely pleased with the entire experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

My new Dart!!!

byTeresaon 09/25/2018

My family has been buying cars from Fred Frederick since before I was born. So naturally, when it was time for me to get a car, it was an easy choice. The people here are absolutely wonderful and treat everyone like family, whether you've been a customer for 20 years or you are buying with them for the first time. Every sales associate takes the time to show you and help you with whatever you need. The sales associate I had today, Kelvin, did his best to answer whatever question I had as a new car buyer and was very patient and friendly. My family has never ben disappointed by anything and they always go above and beyond to be helpful in whatever you need! I highly recommend buying a car with them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Got a Jeep Renegade from Earl at Fred Fredricks

byUraiah42on 09/25/2018

Earl was awesome, he was very helpful and patient through the whole process. I feel very appreciative and grateful for him and Steve making this such an easy experience! Thank you so much!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Perfect Sale / Purchase

bygchuba028on 09/22/2018

Great service, told them I wanted to make the deal by email and not be trolled by a salesman they respected my space. made the deal happen by email in 24 hours or so, came into the dealership and picked up the car and signed all paper work! quick process for anyone like myself who hates being trolled by a salesman! thanks again guys! thumbs up!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great and Responsive Sales Team

byIanon 09/18/2018

For the last few weeks, I have been looking for a used car for the family. I was immediately drawn to Fred Frederick Chrysler Jeep Dodge Ram because of the competitive pricing - the vehicle that I eventually purchased had a lower price point than older models with 2 to 3 times the mileage. Via email and phone calls, Alexis and Steve were responsive to all questions and concerns that I had. Once I had made the decision to purchase the vehicle and came in to sign the paperwork, Alexis and Steve got me into my new vehicle within a matter of minutes.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great buying experince !

bysumah1on 09/18/2018

I had a great buying experience at Fred Frederick Chrysler Dodge Jeep .Steve Cole and Earl McCain were great to work with, I bought my last jeep from this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great buying experince !

bysumah1on 09/18/2018

I had a great buying experience at Fred Frederick Chrysler Dodge Jeep .Steve Cole and Earl McCain were great to work with, I bought my last jeep from this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

My new Jeep

byConradon 09/13/2018

Kelvin was my sales person the experience was very impressive with great customer service skills and very knowledge about vehicle. He was very helpful with my wife and I. I will definitely recommend my friends to Kelvin, he did excellent and superb job.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

GREAT, EASY, SERVICE

byBillyon 09/07/2018

Couldn't have been easier. I went in with an idea of what I wanted and left in that vehicle at a price I liked!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Nice people and staff

byMikeon 09/06/2018

The salesman and manager were very pleasant to work with on this lease deal. However, the deal took longer than expected and did not get to the price we preliminarily agreed to. Overall I think I will be back for pursuit of future leases.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Jeep Compass

byEon 09/03/2018

Earl and Steve were pretty helpful with getting me what I was looking for. They found the car that I was looking for in a relatively short amount of time.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

My new Jeep

byKDBon 09/01/2018

Excellent work by Kelvin Urbina and the entire Fred Frederick Team. They were efficient, fair, and treated me with the professionalism I expected.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Willing to work with You

byFranLotz44on 09/01/2018

The salesmen over time are willing to work with you to try to get to a mutual agreed price.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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