Thompson Toyota

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Closed Now
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Thompson Toyota

5.0
Overall Rating
(2)
Recommend: Yes (2) No (0)
Write a review: Sales | Service
sales Rating

Fair Dealing - Awesome Service

byhonestabe7on 12/08/2017

I have purchased many cars in my 25 years of buying. I can honestly say this experience was the best I have ever had. The sales lead Chuck Jenkins was amazing and went over and above. Even answering my questions while I was shopping at a competitor trying to make sure I got the best deal, even if that was not at his dealership. Professional and honest from start to finish! I’ll be back many times! Highly Recommend!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
40 Reviews
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sales Rating

Fair Dealing - Awesome Service

byhonestabe7on 12/08/2017

I have purchased many cars in my 25 years of buying. I can honestly say this experience was the best I have ever had. The sales lead Chuck Jenkins was amazing and went over and above. Even answering my questions while I was shopping at a competitor trying to make sure I got the best deal, even if that was not at his dealership. Professional and honest from start to finish! I’ll be back many times! Highly Recommend!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Buying Experience

bygwenstolzon 11/07/2016

Enjoyed working with Chris Germanakos and appreciate his patience with my husband's questions and mind changes. He made the whole process easy and fun.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Long-time Customer

byCarla2016on 05/09/2016

I've been a Thompson Toyota customer since 1998 and have gone nowhere else for service. Everyone is always very professional, knowledgeable and helpful, so I knew that I'd be comfortable making my most recent purchase - a Toyota Certified Used Vehicle (a 2012 Scion xD) - there. Everything about this dealership, from Sales to Service, is absolutely top-notch. Best customer service I've ever experienced at a dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Take it to Thompson

byMichelleJ1974on 01/14/2016

It is always a pleasure to work with Chuck at Thompson Toyota! He is A+ in my book! He found exactly the vehicle that I wanted and it couldn't have been a more stress free experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Thomson Toyota Team was easy to work with, greatly appreciated.

byAmakel1on 01/11/2016

Chuck and Tom and Mary were very professional, courteous and knowledgeable. They make a great team. There was no pressure to purchase. The dealership was clean, warm and welcoming. The overall process of purchasing our new highlander was straight forward, professional and quick. Greatly appreciated and highly recommend.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Service staff worked well with me

byjsc1215on 01/02/2015

The service department worked well with me concerning replacing the part for less than I originally thought it would cost.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Experience no pressure sales from Thompson Toyota-2015

byPennyHumphreyson 12/19/2014

No pressure, no pushy salesman(Antonio) friendly and helpful manager (Matt). Our experience was perfect. They went the limit to satisfy our needs for a 2015 Camry. My wife and I highly recommend Thompson Toyota, for their friendliness, warm and comfortable showroom atmosphere.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Thompson Toyota Car Maintenance

byMicheCakeson 11/23/2014

I am glad to receive points that lower the cost of maintenance. I was very late for my appointment, and had to call twice to push it back. The staff was very understanding.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Excellent experience

byGerryTCon 11/22/2014

I did like everything since my truck was received until was done. Special mention I have to say about Ms. Joy who with her knowledge, customer service skills and kindness make feel great.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Thomson Toyota service

bySequoia2001on 11/21/2014

The service adviser kept me informed of what the service would entail, what my expenses would approximately be and how my service was progressing. Everything went very smoothly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

2015tacomasport

byTommy_yon 11/19/2014

i liked it at thompsons.terry wolf deserves a lot of credit.she made me feel very special and she was very nice to me

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Professional staff, quality work.

byDevin_Mon 11/15/2014

Professional staff, quality work. Never had a problem with the work done on my wife's car. I will always take it to Thompson for any work needed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

service Rating

Thompson Toyota: greatly improved!

byVonGregon 11/10/2014

fast intake, Mike was super courteous, acknowledged the value of my time, didn't force any unrequested services down my throat like some have done in the past. Staff let me read in peace in the waiting area, no lady in lab coat came by to try to pressure me into buying a car. Snacks in the room were a really nice touch too.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great Experience at Thompson Toyota

byJessica2014on 11/03/2014

I had a great car buying experience at Thompson Toyota. The sales and finance team were very efficient, knowledgeable and courteous. The dealership was brand new and easy to navigate. I feel confident I received the best deal and car buying experience by going to Thompson Toyota.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

2 Comments

service Rating

Best Service

byGrammyskdon 10/24/2014

caring, polite and friendly service with concern for the customers issues. At Thompson, Edgewood the service dept. makes you feel that you are more than a customer and they cannot do enough to help you. Thanks !!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

2000 Tundra 210K Service Experience

byJoseph1944on 10/10/2014

Recent service records were checked to make sure duplicate services were not performed for this 210,000 mile service. Quick appointment setting. Quick commencement of service. Reasonable prices. Very professional service staff (Kurtis).

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

sales Rating

Fabulous buying experience with Thompson and Brandon

byahearn1on 10/08/2014

Brandon and the Thompson team did a great job getting me the car I wanted and at a reasonable price. They were awesome throughout the whole experience. Certainly one of the best dealers in the area.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Survey

byBarbMc1on 10/06/2014

We liked your sales associate, Brandon M very much. He was knowledgeable about the vehicles and pleasant to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

A Happy Customer

byDanHarneron 09/18/2014

I liked the no pressure positive attitude of everyone I met. All were helpful and answered all my questions and gave me a deal I felt was extremely reasonable. I love my new Rav4

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Recent Rav 4 purchase

bySummers42on 09/16/2014

Our sales person , Brandon, and everyone was very personal ,friendly, and willing to do whatever to make our experience of buying a new car top notch! We would definitely purchase another vechicle from Brandon and Thompson Toyota!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Excellent!

byPatti_1976on 09/15/2014

The staff. Excellent customer service when I am at Thompson. Mike K was my service advisor - He always goes above and beyond! Very friendly, and professional. Love that Thompson does not make you feel like a number. Sandy was walking around and making sure everyone in the waiting area was comfortable. It was really busy while I was there on Saturday, but the dealership never missed a beat. Everyone was right on top of everything. It is always a pleasant experience at Thompson.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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