Don White's Timonium Chrysler Jeep Dodge Ram

Today 9:00 AM - 9:00 PM
Closed Now
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Don White's Timonium Chrysler Jeep Dodge Ram

5.0
Overall Rating
(12)
Recommend: Yes (12) No (0)
Write a review: Sales | Service
sales Rating

Amazing dealership!

bySnarkyableon 08/24/2017

The process begins with quality products, and then good old-fashioned American trust. We just purchased our third vehicle from Don White's Jeep. - all from the same amazing sales person we rely on and trust, Barnett January. Barnett takes care of every aspect when purchasing a vehicle. He knows the product line through and through and works with their financing department to shop for the very best deal if you have to finance. Our Jeeps are regularly serviced at the dealership, with full confidence and outstanding customer service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

79 Reviews
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sales Rating

Amazing dealership!

bySnarkyableon 08/24/2017

The process begins with quality products, and then good old-fashioned American trust. We just purchased our third vehicle from Don White's Jeep. - all from the same amazing sales person we rely on and trust, Barnett January. Barnett takes care of every aspect when purchasing a vehicle. He knows the product line through and through and works with their financing department to shop for the very best deal if you have to finance. Our Jeeps are regularly serviced at the dealership, with full confidence and outstanding customer service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Amazing!

byBGetachewon 01/07/2017

Friendly & Efficient! Sebastian was very professional and worked with the figures I provided. They gave me the perfect deal for me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

My third time back. Wouldn't go anywhere else.

byDeb_____on 01/01/2017

Justin was very knowledgeable and personable. The entire team made it a good experience. There was not a lot of pressure. It didn't turn into an all day event. Everything was done as quickly as possible and in a professional yet friendly manner.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Great experience

byReelReasonableon 12/22/2016

The staff at Don White's Timonium Jeep is always friendly and courteous. The car was ready at the time it was promised.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Smyth's

byHrb2012on 12/20/2016

The friendliness of all the employees and the salesman that helped us. Justin taylor was great with helping us and getting us in our new jeep.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Don White's gets service right

bytowiannipekeon 12/20/2016

on time and done right. manager Mr. Carroll and James Johnson are very sincere and know what they are doing

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

work at Don White's

byJoeThWaon 12/16/2016

James Johnson as always was very helpful. The work was completed properly & in the time that I was promised.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Love My New Chrysler 200

bypagirl1964on 12/15/2016

I appreciate the negotiations weren't the typical stressful and long drawn out process you usually experience including Jones Chrysler I visited before Don White's. Justin, the salesperson, was so personable, knowledgeable of the car features we were interested in and made the entire process from start to finish easy. Don White's should be proud of having such an exceptional salesperson representing their dealership in such a positive, professional manner.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

quick service

by361tewson 12/15/2016

I was an add-on, last minute appointment, and was able to be seen right away. The car was checked out and the problem was resolved very quickly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Visit on 12/2/16

byFayetta3on 12/15/2016

I like the way I was greeted upon my arrival. I also like the fact that I was assigned a Service Manage who handle my experience from beginning to end. I was also told what my next service visit will be and the cost of the services.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Another Don White's Experience

byCJSJEEP2on 12/15/2016

Justin Taylor and Randy were very professional and a joy to deal with. It was a pleasant experience. This is the second Grande Cherokee I have purchased from Don Whites'; both times Justin Taylor was our salesperson. Both Justin and Randy are great assets to your dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great Service, always!

byLKa0410bon 12/15/2016

Always helpful, always friendly! Don White's always finds the time to schedule my jeep when it works best with my schedule!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Service on my Town & Country Van

byvanowner6on 07/07/2016

I experienced a problem with my engine block indicator light. James Johnson, my service rep, had the problem investigated and repaired in the same day. He has provided excellent service over the years that I have had the van.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Outstanding Service & Servic Reps

byBrizi25on 06/29/2016

I bought my Aspen from Don Whites Chrysler in Timonium, MD. I love this SUV! James has been my service rep. He is very thorough, explains the service and maintains timely communication. While in truth my car has not had any major problems but when there has been an issue, James and the very professional service team gave me good advise. There is not one person that I have met on the staff that has not been cordial, professional and go out of their way to be helpful. My Aspen has been serviced at Don Whites Chrysler since 2007. I am confident in their service, the professionals I have worked with their interest in my car and my safety in it.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Edmunds Price Promise is a joke at Don White's

byeizumchenkoon 06/02/2016

While looking for a new Jeep Cherokee I have used an Edmunds Price Promise tool. I ound a right car for a very attractive price, printed the certificate and headed to the dealership. when I showed then them the printouts, the dealers were literally holding their laughter. They said it is just a promo aimed at bringing people to the dealership and nothing more then that. Basically, these Price Promise certificates are not worth the paper they are printed on. Edmunds should either discontinue the Price Promise program or enforce it. Very misleading and disappointing. Eugene.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

2 Comments

sales Rating

Easy Purchase!

byseitz7175on 05/21/2016

I was price shopping for a 2016 Dodge Ram but they made an offer I couldn't refuse and left with a new truck. Thanks Keenen.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Warranty work

byramowner1on 05/01/2016

Patrick Hennessy was my service rep and did everything he could to make my experience the best it could be. He arranged my loaner car because of the work that needed to be done. It looked like it would be the following week before I got my Ram back but he called that day to come pick it up. Even though Don White Chrysler is 40 miles from my home I wouldn't hesitant to have all my service work preformed there. Dave R.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Quick & Easy

bybobbyz110on 07/23/2014

Very quick and easy purchase. I locked-in a price through email and came in to make the purchase. Agreed on a trade value for my current car, and was offered financing below what I had secured for myself. I had a somewhat unusual trade request because I wanted to keep some items from my old car, and have them moved to my new car. The dealership was very accommodating. This was my third purchase from Don White's, and the easiet purchase to date.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Streamlined

by360Viewon 06/28/2014

After an exhaustive search for a truck, I ended up finding a Ram at DW's where Sean F made the sale of the 2500 to me a streamlined and efficient process for me. Many Thanks, R.T.H

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Nice Experience

bytowsonreson 02/13/2014

Don Whites was a nice experience. I came in with unrealistic expectations of what I wanted and they worked with me to achieve a happy compromise. The sales staff was excellent and the numbers folks were easy going. Never made you feel that they could not help you. I would recommend them. This was the third vehicle I have bought from Don Whites. Can't beat the lifetime oil changes.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

100% Satisfied

bystowboundon 12/30/2013

I ran a search from the Chrysler website to find my 2014 Durango. Don White's happened to have the one I wanted in stock. I located 5 in all and this dealership had , by far, the lowest price. I was admittedly a little nervous about driving 6 hours to possibly be disappointed when I arrived. Mike, the GM, actually provided me with a Buyer's Order document that spelled out the exact cost. When I arrived, everyone was friendly, professional and the showroom was newly remodeled and very appealing. Most importantly, the vehicle was equipped as advertised and the price was exactly what was quoted. I even bought the extended warranty because the dealership worked hard to get me a much lower financing rate than I anticipated. I have not had a positive experience buying a car in a long time. This was a pleasant surprise and I would gladly drive 370 miles for my next car from Don White's. Thanks for everything.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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