Anderson Buick GMC

Today 09:00 AM - 09:00 PM
Closed Now
Sunday
closed
Monday
09:00 AM - 09:00 PM
Tuesday
09:00 AM - 09:00 PM
Wednesday
09:00 AM - 09:00 PM
Thursday
09:00 AM - 09:00 PM
Friday
09:00 AM - 09:00 PM
Saturday
09:00 AM - 05:00 PM

Customer Reviews of Anderson Buick GMC

4.5
Overall Rating
(2)
Recommend: Yes (2) No (0)
Write a review: Sales | Service
sales Rating

Good Experience

byRockboy94on 11/23/2016

We had a good experience with Anderson Buick. We asked over the internet about a 2016 Yukon and got an immediate response and went up the next day to see it and do a test drive. The pricing was competitive with other Baltimore/Washington area dealers and our salesperson, Ken Sherman, was very friendly, nice, and helpful. He helped to delivery the car to us in the same day on a tight schedule due to prior commitments. Overall, our experience was pretty good for a car shopping and purchasing trip.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
13 Reviews
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service Rating

Dependability

byRenoTC1on 12/07/2017

Kevin Bacon is reliable and trustworthy. I depend on his expertise for my 2006 Buick Lucerne to operate safely, reliably and efficiently.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Good Experience

byRockboy94on 11/23/2016

We had a good experience with Anderson Buick. We asked over the internet about a 2016 Yukon and got an immediate response and went up the next day to see it and do a test drive. The pricing was competitive with other Baltimore/Washington area dealers and our salesperson, Ken Sherman, was very friendly, nice, and helpful. He helped to delivery the car to us in the same day on a tight schedule due to prior commitments. Overall, our experience was pretty good for a car shopping and purchasing trip.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Fast, friendly, honest, and efficient experience

byJWray2016on 05/03/2016

Fast, friendly, honest, and efficient experience from the time we spoke on the phone, walked in the door and then left with our 2016 GMC Acadia! Ken and his colleagues were outstanding!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Anderson GMC is great!

byTobin77on 04/02/2016

I am nearing the end of my lease and I have been nothing but impressed with Anderson GMC. The leasing process was seamless and actually enjoyable (for the first time in my leasing history)! I've taken my car to the Anderson service department for every needed item; the process is simple because I book my appointment online and wait in the customer lobby for the car to be finished. They always have coffee and usually donuts or something out for guests. I've never felt pressured to pay for anything more than what I scheduled for each service appointment, and in most instances, I have a coupon to use for my service! The costs are VERY affordable - the most affordable I've encountered in almost 10 years of leasing cars. I encourage anyone to consider Anderson if they are in the market for a new car!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Not your sterotypical sales staff

byhammer88on 03/11/2016

My salesman Ken was not your stereotypical car sales person. He was extremely professional, honest, and a pleasure to deal with. It was like working with a friend.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Love my new GMC Canyon

byDEBeachGuyon 02/23/2015

Very knowledgeable and helpful sales staff. I thought I knew exactly what options I wanted but salesman Matt made recommendations that were exactly what I needed. He seems to know more technical and option details than most car salesmen. 1300 miles now and love the truck!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Purchase Pre- Owened Vehicle

byCOOLDABon 09/16/2014

I was visiting family in MD when i saw the Anderson dealership, decided to pull in to look at sum trucks. Saw one i liked instsantly ,but they were closed , so i went back the next day and thats when i met with Rob M my sales rep. He greeded me in the parkin lot and was very professional and helpful in knowing what my needs were and what i wanted. His knowledge of the car business was very comforting and his mannerisms were exceptional. We were able to come to a agreement on what i wanted and what they were offering, so in the end it all worked out for the best. I was vey satisfied with the quality and the support of the whole entire staff at the facility, they made my buying experience a pleasure not a horry show. So in closing i would like to thank the entire Anderson family for doing a great job. Sincerely, Darren D

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Wonderful Experience

bylmbmon 09/09/2014

Rob M of GMC Anderson of Hunt Valley is an excellent sales consultant. He is very knowledgeable and professional. I would strongly recommend working with him on your next vehicle purchase. I went to four other dealership and was so impressed by Rob Miller that I went back just to work with him!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

The Salesman and Team are a 10+

bylindsaybrownon 08/27/2014

It was just by luck that Rob M became my sales rep. It has been one of the best buying experiences I have had on a large purchase. He was not only professional, but honest, upfront and I was put at ease throughout the whole process. He made sure that I was familiar with the dealership, repair and maintenance facilities, manager, etc. I am sure that this will be a long standing commitment for me and Anderson in the years to come. Thank you Anderson and Rob M.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

The most knowledgable sales rep I have every dealt with.

bysierradenali1on 08/16/2014

I went to Anderson after have going to a number of other truck stores including RAM and Ford. Everywhere I went, the sales reps really didn't know their product. I got to Anderson and was greeted by Rob M. We looked at all the trucks and finally landed on a nice black truck. He knew all the towing capabilities, rears, engine stats, and gave me one of the most informative walk-a-rounds on a vehicle I have ever had in my 40+ years of buying vehicles. Then he got me interested in all the aftermarket accessories available! I ended up leveling my truck, adding rims, tires, tint, exhaust, and a toneau cover. Rob M was the most laid back, easiest to deal with salesman I have ever worked with. 100% professional and knowledgeable about the trucks AND aftermarket accessories. I HIGHLY recommend Anderson GMC and even more highly recommend Rob M as your next sales rep. I also want to mention that the entire sales team from the sales and finance manager down to Rob the sales rep was on MY side and not trying to make a huge profit. VERY fairly priced! I will be back for my wife's next vehicle and any more I ever buy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Buick GMC - Great!

bympavlisakon 08/12/2014

Rob was awesome! He was knowledgeable and took the time to track down the exact color and style of vehicle I needed. He was extremely straight forward compared to other dealers in the area. Even when off the clock, he still responded to emails and worked day and night getting my deal complete! I highly suggest him for your next vehicle! :)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Greast Experience!!!

byTNL11222007on 08/07/2014

Rob M is just plain awesome!!! He went above and beyond to get me into the vehicle I wanted and at the price that was right for me!!! Rob M will have my business when I need my next car!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience!

bycfrancon 07/30/2014

I have purchased a total of five vehicles over the years from Anderson Automotive and this time, like all the others, was a great experience. Rob M. my sales consultant was knowledgeable, friendly and very professional. He appropriately followed-up to make sure all of my questions were answered. He even came in after his shift to meet me and close the deal! I highly recommend Rob M. and Anderson Automotive.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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