Awarded 2017, 2018

Antwerpen Toyota

Awarded 2017, 2018
Today 9:00 AM - 9:00 PM
Closed Now
Sunday
12:00 PM - 6:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 7:00 PM

Customer Reviews of Antwerpen Toyota

4.8
Overall Rating
(294)
Recommend: Yes (283) No (11)
Write a review: Sales | Service
sales Rating

My Toyota Car Buying Experience

byPamelaon 08/15/2018

Professional environment. Finance manager very good. Sales rep amiable and ready to help. Zander was very helpful. Zander helped my sister when she came in to buy her Corolla earlier in the year. So, I wanted Zander to assist me when I was ready to purchase my car.Good customer service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
415 Reviews
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sales Rating

My Toyota Car Buying Experience

byPamelaon 08/15/2018

Professional environment. Finance manager very good. Sales rep amiable and ready to help. Zander was very helpful. Zander helped my sister when she came in to buy her Corolla earlier in the year. So, I wanted Zander to assist me when I was ready to purchase my car.Good customer service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Tundra service

byMarkon 08/15/2018

Quick responsive service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

120K Mile Service for a 2007 Toyota Rav4

byWilliamon 08/15/2018

timely service. car was ready when I was told it would be ready.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Repair Process

byWayne_Mon 08/14/2018

Smooth process for scheduling (on-line) and good followup communication (on-line and cell phone). The turnaround process for delivering the truck as promised was spot on. The whole process was very professional. The car wash is a nice touch.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Outstanding Customer Service

byTracy27on 08/11/2018

I have always worked with the same Service Coordinator, PJ Stout. I cant say enough good things about him. He is always courteous, professional, and caring. He shows extreme respect for my busy schedule. The only reason I would ever purchase from this Toyota dealership would be because of my dealings with PJ Stout. He has taken calls from me after hours and on his days off. If PJs professionals is an example of Toyotas Values and customer relations, I will definitely be buying another Toyota, based solely on my experience with PJ.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Above and Beyond at Toyota

byRonaldBOSSE82on 08/10/2018

My service at your dealership was enhanced by my contact with Tim who went above and beyond to provide the quality that keeps me a loyal and satisfied customer and owner of a 2016 Avalon.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

2018 Toyota Highlander maintenance 8/07/18

byRonald2598on 08/10/2018

Scheduling was quick and easy. Drop off and processing was quick. Waiting area clean and inviting. The whole process took an hour and a half for my 5K scheduled maintenance.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

After the deal.

byJeffreyon 08/09/2018

Everyone was helpful in getting me the exact truck and payments that I was looking for. The whole overall experience was great without any pressure to purchase a vehicle. Only down side is I was hit with a counter offer from the bank and I can't get a call back to talk it over with them after leaving a detailed message. Besides that I still would recommend this dealership, they will try their hardest to get you what you need.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Antwerpen Toyota Rocks

byEllie_Gon 08/09/2018

very friendly service, smooth experience, accommodating and resourceful sales person! We absolutely love the new Prius that we purchased from them and we enjoyed the experience along the way!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

My review

byMiaWyatton 08/08/2018

prompt greeting....led to waiting area right away...pleasant interaction with associate....comfortable lounge with beverages and food...service took approx the time i was told it would

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great staff at Antwerpen!

byJustinaon 08/06/2018

Everyone was very nice and welcoming. People were very personable and relatable. Made the process easier. The area was kept clean, water was offered to us, along with a nice snack of popcorn.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Polite & Professional

byshuddles7on 08/06/2018

Service was very polite and professional from the service agent to the cashier. The free rental car was definitely a plus.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Kudos to Jesse

byE_Andersonon 07/26/2018

I recently purchase my 2018 Highlander from Antwerpen Toyota the staff there was very professional throughout the whole process. I picked my Highlander up when the weather was not cooperating Jesse went out of his way to make sure I could get another free detail when the weather cleared up. Kudos to Jesse you have e earned my repeat business.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Bait and Switch

byMike_Redmondon 06/28/2018

I have been in contact with both Zander Baker and Marcio Santos from your dealership in the past three days. I was specifically interested in two different vehicles and made an appointment to see them and have your dealership evaluate my trade in. I was assured the two vehicles, that I identified by stock number and VIN, were available. I took off early from work today, drove an hour and a half to your dealership and once I arrived was told neither vehicleI was interested in was on the lot. Allegedly, one had been sold and the other had not even been delivered. You would think someone would have the courtesy to call me. I think you lost a sale. I was ready to buy. I had cleaned out personal items from my trade in (2009 Toyota Tacoma Sport with 75000 miles), had the title with me and a check in my pocket to pay cash for your vehicle when I arrived. I am sure I will buy a Toyota again (this would have been my fifth Toyota truck), but I cannot see using your dealership. Thank you for a waste of time over the past few days.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

2 Comments

sales Rating

Great Experience

byMaryon 06/21/2018

I am very pleased with the service I received from Antwerpen Toyota. I recently bought a new car. R. Ross was our sales person. He was able to get me the exact car and deal I was looking for without any extra hassle, (ie...not all of the usual back and forth, extra fees at the last minute, etc.) I was also extremely pleased with their financing department. Angel Cooper was amazing. She was fast, efficient, and able to beat my credit union's rate! Overall it was a great experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

New Tire

byAmandaBillon 06/13/2018

Welcoming and friendly. Gave me a discount which was nice as he could tell I was upset our bumper to bumper warranty didn't cover tires.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great team of Professionals.

bywvbunnyon 06/09/2018

The Antwerpen team is professional, knowledgeable, and very accommodating. From the salesman, financing, and service management, techs, mechanics are all so friendly. I would recommend Antwerpen to anyone whether buying a new or used car. They will put you in a ride that is very nice and within your budget. They go all out for the customer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Excellent Customer Service

byLauraSGumon 06/07/2018

My advisor PJ was fantastic...he kept me informed and comfortable the entire time. Not only meeting but exceeding my expectations!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

service Rating

Great Service

byTeresaH3on 06/02/2018

Friendly staff, service was performed in less time than estimated. Appointments are readily available and waiting area is comfortable with snacks provided.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Ola/sales

byANon 05/28/2018

Working with Ola, I receive 5 star service! I would never go anywhere else!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Antwerpen Toyota service

bywjkuangon 05/18/2018

Convenience is the one that I like the most. I would continue to have my car service done there. I will also consider to purchase new car there in future.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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