Audi Bethesda

Today closed
Sunday
closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 5:00 PM

Customer Reviews of Audi Bethesda

5.0
Overall Rating
(12)
Recommend: Yes (12) No (0)
Write a review: Sales | Service
sales Rating

Jacob Jay is the best!

byTracy2018on 11/04/2018

Just had a great experience buying a new AudiA5 from Jacob Jay at Audi of Bethesda. He was helpful, informative and a pleasure to work with. Highly recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
17 Reviews
Sort by:
sales Rating

Jacob Jay is the best!

byTracy2018on 11/04/2018

Just had a great experience buying a new AudiA5 from Jacob Jay at Audi of Bethesda. He was helpful, informative and a pleasure to work with. Highly recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Audi A4 Car Purchase

byNorma1942on 09/05/2018

Recently purchased a Audi A4 from Audi Bethesda. Bought my car through Costco Car Buying Service working with a very informative salesman, Jacob Jay. Jacob spent a lot of time locating the car that I wanted; he was very efficient, knowledgeable on explaining all the many features the car has, being very responsive to my emails as well working to get me a good price. He is a friendly, easy person to work with, not at all pushy. Working with Simone in finance also was a painless procedure. I highly recommend Audi Bethesda and asking for Jacob, you will be given great service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Ordered Q5 Prestige from Jacob Jay - A+!

bymk1vwaddicton 08/24/2018

My wife and I recently took delivery of our second new Audi from Jacob Jay - we ordered a specific Q5 a few months ago, and he kept us updated throughout the process. Simone and Lindsay in finance assisted in getting the deal structured and all the numbers worked out in advance. Paperwork was quick and easy, and the car was detailed and ready out front when we arrived; he made sure to go over all the new features and tech compared to her old A6 as well. Overall, another smooth and painless purchase; we’ll definitely be back when it’s time for our next purchase! (Thanks also to Randy in parts for accommodating me with some last minute requests that I forgot to ask about when we took delivery!)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Purchase Transaction

byggb1945aon 07/28/2018

I purchased a new Audi Q7 from this dealer through the Costco Auto Buying Program. The entire transaction was handled by phone, email and electronic banking. By the time I picked up the car, there was nothing else that had to be signed or done. The salesperson I dealt with (Jacob Jay) was professional, courteous and friendly. I would definitely recommend this dealer and Jacob Jay to anyone interested in buying an Audi.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience

bywickoramaon 07/05/2018

Great experience start to finish. Honest, non-agressive sales department, pleasant and competent throughout. Professional sales rep (Jacob Jay), who was patient and generous in explaining the vehicle post-delivery.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Leased Audi A4

byshiva_emraon 05/30/2018

I came to Audi Bethesda in search of a new lease on an Audi A4. I was greeted and helped by Ian Schemer, who was extremely helpful and professional. He assisted me in my first leasing experience, and made sure everything was perfect! I'm very happy with my new car, and will definitely be coming back to Ian for my next car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Purchased 2018 Audi A4

byMoroJJZon 04/15/2018

I recently purchased a 2018 Audi A4 from Audi Bethesda, through the salesman Jacob Jay. I was favorably impressed with Mr. Jay's helping me to understand the car, and with others at Audi Bethesda who helped with the purchase. I fully recommend them, without reservation.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Excellent experience working with Jacob Jay

byMVillani83on 12/17/2017

Audi Bethesda was my first stop in late November during my quest to lease a Q5. I visited other Audi dealerships including Rockville, Frederick, and Owings Mills and one thing is clear Audi Bethesda surpassed the rest. We worked with brand specialist Jacob Jay who is knowledgeable, professional, easy going, and followed up with me on his day off. Sales manager Chad Dorfman also assisted me on his day off, making sure I was comfortable with the numbers and clear about the transaction. Both he and Jacob secured the exact vehicle I wanted from their sister dealership in VA. Simone Durbin in Finance went over everything with us the day we picked up the vehicle and again was gracious, and omniscient on all things Audi. We are new to the brand but are already devotees and in awe of the engineering, technology, and style that encompasses Audi vehicles. This has been my first leasing experience, and it was as simple as possible thanks to the team at Audi Bethesda. Jacob truly is the reason my husband and I decided to work with this dealership. Frederick is closer to our home and we wouldn’t have to battle Howard to Montgomery County traffic, but the brand specialist there was very aggressive and off putting. Jacob was never pushy he only wanted to help us find the right vehicle for us, and you can tell his passion for the Audi brand is as extensive as his years working in the business. Ian Shemer helped go over the vehicle one more time the day we finalized our paperwork as Jacob was out of the dealership that day. Ian was patient, knowledgeable, and helpful in re-orienting us with the many bells and whistles of our car. We would recommend this dealership to family, friends, and anyone who is seeking a pleasant car buying or leasing experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Fantastic Buying Experience!!

byNoel_McCon 12/05/2017

Jacob Jay, our Audi Brand Specialist at Audi Bethesda, turned the usual new-car buying hell into a wonderful experience. No hard sell, no BS, no games. He knows all the ins and outs of his cars, and is straight-forward, and honest. Plus he has a great sense of humor. His goal was to help us find the right car, with the right features, at a fair price--and he succeeded brilliantly!! I could go ON AND ON AND ON, but suffice it to say that if you are thinking about an Audi, Jacob is the person you want to see--even if the Bethesda dealership is not the most convenient to wherever you are. ***** 5 STARS all around. Simone Durbin, the Audi Bethesda Finance Manager, was also terrific. She explained all the financing options and answered all our questions. Great customer service here, too!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Love my RS3!

byMk1VWaddicton 08/15/2017

I picked up my new RS3 at Audi Bethesda two weeks ago, and am absolutely in love with this car. I was referred to Jacob Jay by a colleague, and he did an excellent job! I was able to get the exact configuration I wanted, and he kept me updated throughout the build process. When it arrived, he sent extensive photos, and we worked out details on structuring the purchase before I came in to expedite things. Jacob had my RS3 detailed and fueled, and had reserved a parking space next to it so that it was the first thing I saw as I pulled into the dealership. Simone in the finance office had already prepared things for me, and the actual purchase was a painless and enjoyable half an hour. I've put nearly 1,000 miles on the car already, and look forward to working with Jacob, Simone, and the rest of their supporting team at Audi Bethesda for many future vehicles as well!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Highly recommended

byMarkfromAlexon 07/16/2017

We recently purchased a new car from Audi Bethesda, and this was the best purchase experience of any sort in our memory. Jacob Jay was super. He is very knowledgeable and passionate about the Audi brand. We had certain requirements, and since it was late in the model year, not many cars to choose from in the Eastern US. Jacob worked out a three-way trade with another dealer and delivered the car we wanted, at a great price, very quickly. He was clear and honest, and provided detailed information every step of the way. The day we took delivery, hail was forecast, so Jacob pulled the car into the showroom. He stayed an hour past closing to go over the features, and invited us for a return visit. Compliments also to Sales Manager Nick France, and Finance Manager Simone Durbin, who were professional and friendly. We’ve taken the car for a brief visit to service, and had a very positive experience (thanks to Aaron Driver and Barbara Portalea). Audi Bethesda gets our highest recommendation.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Jacob Jay is the BEST car salesman I have ever worked with!

bypjaudia6on 06/25/2017

It was evident from the minute I met Jacob Jay, that he absolutely loves cars; especially Audi! I don't believe you could find anything he does not know about every make and model in the Audi line. Jake took me on great test rides, and had me hone in on the subtle differences between models - handling, acceleration, braking... He even made an appointment for me with a competitor dealer, so I could be sure I got the exact Audi I wanted. I was extremely confident at the end of the process I had the perfect car, and it was because I had the perfect salesman! Jacob is AWESOME!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent experience

byJoisAnQ3owneron 08/09/2016

For the first time ever I felt comfortable buying a new car -- not the usual pushy sales pitch just helpful informed staff. With the help of Jacob Jay I drove away with a car that is perfect for me at a fantastic price. The experience was easy and stress-free from beginning to end. Jacob Jay is knowledgeable, courteous but most important, intuitive. He truly understood what I wanted and he delivered without the overblown sales pitch. Simone was amazing. I could sense her enthusiasm and excitement for me as I signed the final documents. I left thinking wow these people obviously love and believe in the Audi brand -- an impressive endorsement that confirmed my decision to purchase my first Audi. I am so happy I found Audi Bethesda. I would highly recommend them to anyone who wants a smooth satisfying car buying experience. Thanks so very much Jacob and Simone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Audi from Jacib Jay

byScotthstuarton 05/01/2016

Excellent experience and great sales reason. Jacob was knowledgable, low pressure and pleasure with whom to work

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Exceptional Experience

byBobolikoon 02/21/2016

Walking into a dealership is something most of us dread so having identified a car online, I went into Audi Bethesda expecting to get the car but with that usual feeling of having been taken advantage of. Instead I walked out of there with the car I wanted, satisfaction from having had a good deal and experience, and a new friend - Jacob. Buying a car from Jacob was like buying one from friend. He was very polite, sincere, and attentive to every small detail - something very rare to find these days in any sort of business or interaction. I highly recommend this dealership and if you can ask for Jacob by name, you won't be disappointed. This was by far my best car buying experience...

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Bethesda Audi Fabolous

byRickPopon 12/19/2015

After speaking and negotiating with every Audi Dealership in metro DC I leased my car at Audi Bethesda. The staff, from General Manger, Advisor, Finance Manager etc was great. Got a very fair price, exceptional service and had great experience. I highly recommend them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

A stellar dealer, and outstanding Audi specialist

byallroadprofson 12/04/2015

It's difficult to call Jacob Jay a car salesman, as our family left our experience with him feeling like we'd just had the great good fortune of making a new friend. I can not imagine a more alert, responsive, intelligent, and respectful person with whom to work on finding your next Audi. We came in from out of town, having identified the CPO Allroad of our dreams at a distance. Jacob answered a number of queries via email with exemplary efficiency, and when we arrived on site (with 5 year old in tow), we enjoyed a very smooth, extremely pleasant experience in person. He was low key, understood we were goal-oriented and fairly educated and didn't need a hard sell. This encounter bore no resemblance to any car purchase experience we have ever had -- in the best possible sense. Since the purchase, we've had a number of questions, all of which Jacob has responded to immediately -- day or night. We could not be more grateful or impressed. I've already directed friends and family who are in the area to seriously consider an Audi, and Jacob. Thank you, Jacob!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
about our dealership
Google Map