Winegardner Buick GMC

Today 9:00 AM - 9:00 PM
Closed Now
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 8:00 PM

Customer Reviews of Winegardner Buick GMC

4.7
Overall Rating
(3)
Recommend: Yes (3) No (0)
Write a review: Sales | Service
service Rating

Regular Maintance

byNancy_Loweon 04/14/2017

The service department did great, I booked my appointment online (this definitely the one of the reasons I like this place) and I was in and out within an hour.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
11 Reviews
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service Rating

Regular Maintance

byNancy_Loweon 04/14/2017

The service department did great, I booked my appointment online (this definitely the one of the reasons I like this place) and I was in and out within an hour.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

terrain

byFlorenceDon 04/12/2017

the truck has been there 3 times since the first of the year each time has been quick and efficient

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service

byBtontwrlon 04/10/2017

Everyone is great. Was very accommodating with my schedule. However, vehicle didn't go back for 30-45 min after scheduled time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience

byNnnruthon 08/30/2016

I have purchased at least 10 cars over the years. This dealership was likely the best. My salesperson was very new, but we have all had our first jobs, right? I muddled through our test drive, but pulled in Phil, a manager, to clarify things (this is my first pick up truck) and to work the deal. He was friendly, patient, informative and did not waste my time. He presented me with a reasonable offer that we fine tuned to my liking. Rick in finance was friendly, informative and we laughed. They were polite and respected my time. I never thought I would buy a GMC, but the truck was almost perfect -- they are perfecting it with post sale add one that we agreed to.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Waiting time for scheduled service warranty maintenance

bydoorjam02on 07/13/2016

While waiting for service work there is no complimentary beverage or snack. Nearest location for purchasing any refreshment or snack is at least 1/4 mile away and requires interaction with heavy traffic on local highway that is known to be unsafe. However the service reps are outstanding and very courteous.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

The Best..Can always count on them

byrainbow79on 05/05/2016

Came in because of spark plug issue. Issue handled successfully with game plan for other services..definitely needed. Amber, Shelley and the entire crew are always great and go above and beyond. Truly family and have always looked after me since I bought my car...10 yrs ago. Thank you for making me feel safe.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Don't buy.

bylove7499on 08/17/2015

DO NOT purchase from this dealership. The GM will smile in your face, however when something goes wrong with your vehicle they will close the door on you. I’ve had two bad experiences with this dealership, which lead me into trading my vehicle with Ford Motors. They lost a huge sale and I will never purchase from GMC again and neither will my friends. The only good thing about the dealership is the service department. This is the only department, which treated me with a great deal of respect.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
service Rating

Awesome Customer Service

byMama_Jon 07/12/2015

Customer service agents were very pleasant and extremly helpful. My car maintenace was completed in a timely fashion and the complimentary car wash was an added bonus!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Shelly is the best!!!!

bybigworld8419on 04/30/2015

Shelly has always been great. I was handed to Donna (I think that was her name). She was great! The other service manager next to her, needs to purchase a personality. As long as I don't have to speak with him, I will keep coming back.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service Dept A++++

byasford0211on 06/16/2011

The service dept was great, and even though I had a bad experience with the sales dept. The service dept was kind and very helpful.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

I Was Sold A Lemon!!!

byasford0211on 06/16/2011

I paid to much for this truck for the vehicle to constantly cut off while driving. It's not safe to drive with my kids. The Sales Manager was not concerned with my safety concerns. He cared more about his profit.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
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