Jones Toyota

Today 09:00 AM - 09:00 PM
Sunday
closed
Monday
09:00 AM - 09:00 PM
Tuesday
09:00 AM - 09:00 PM
Wednesday
09:00 AM - 09:00 PM
Thursday
09:00 AM - 09:00 PM
Friday
09:00 AM - 09:00 PM
Saturday
09:00 AM - 08:00 PM

Customer Reviews of Jones Toyota

4.0
Overall Rating
(4)
Recommend: Yes (3) No (1)
Write a review: Sales | Service
sales Rating

Great experience

byBelAirFamilyon 05/08/2017

This is the third vehicle I've purchased through Jones and the sales process is once again top notch. Willing to negotiate and work with us without feeling too "high pressure ". Knowing Jones and service department as well sealed the deal for us.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
49 Reviews
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sales Rating

Great experience

byBelAirFamilyon 05/08/2017

This is the third vehicle I've purchased through Jones and the sales process is once again top notch. Willing to negotiate and work with us without feeling too "high pressure ". Knowing Jones and service department as well sealed the deal for us.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Jones Junction

by2017ravon 05/01/2017

I learned from Jones Junction a few things when shopping and buying a new car. First, get every quote in writing throughout your dealing. Or you can expect when they give you a little more on your trade that they will tack it on elsewhere. If a salesman texts you "free five years of maintenance" it's not free. The fee will get added on elsewhere. They will have a lot of answers as to how they have to itemize things. Be especially careful with your finance person. If she pushes papers quickly at you telling you this is just for this or that take the time to read it carefully and look for added charges.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
sales Rating

Great Dealer Great Staff Great Service

byOldPiloton 04/01/2017

I think I got a great deal on my new Toyota. I have been a customer of Jones Bel Air for over 20 years.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Extremely satisfied

bykeykatuon 03/20/2017

Friendly, knowlegeable associates. Helpful at every step of our purchase. There is no other dealership we would trust like the Jones Junction experts. Thank you!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2015 Toyota Tacoma

byzepcrmcon 02/27/2015

Very easy, straight forward dealership. No games. I told them what I want. They found it for the price I needed. Not a pushy dealer offered other services but when declined they just moved on without trying to pressure me into buying more.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Jones Customer for Life!!

bybex627on 02/26/2015

Jerry Flores was amazing and so down to Earth! He kept it real and didn't try to feed us false information. Zack was amazing when it came to showing us all the bells and whistles on our new vehicle!! He knows his stuff!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Service on 2/6/2015

byMonicawotellon 02/10/2015

Dustin Hughes (I believe was his name) did an amazing job answering my questions, letting me know step by step what was going to happen, and making sure my experience was a good one. Great customer service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

My wife's Camary. Jvd

byRosie33_001on 02/07/2015

David C. Is one of the reasons I continue to get my vehicles serviced at Jones, I have been dealing with Jones for 31 years, my son-in-law, my daughter, my son, my wife, and myself, and I am not including my in-laws or friends. We have bought nine (9) cars and trucks from Jones over the years!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Best price on a Toyota Tundra from Jones

byC_A_Son 02/05/2015

I have enjoyed purchasing my third Toyota from Adam Harrow. Adam is very responsive to my question and requests via calls, text, and email.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

great experience

byRlp23on 02/04/2015

Jorge was a great help to us. He took the time to explain everything to us very thoroughly and answered any questions we had.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Jones junction Toyota

byFrank_Ron 02/04/2015

I came to Jones to purchase this truck because of the outstanding service that my significant other has received in the past and as always this service visit on my truck was outstanding also. Your staff was friendly an courteous the issue I was having was handled in a professional manner. This is why we will continue to do our automotive business at Jones

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Brenda Bennett

bybrendabennon 02/03/2015

I loved Kevin, my salesperson. He was excellent at explaining the sales process and ins and outs of my car. He expedited the sale efficiently and quickly. I would definitely recommend Kevin and Jones.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Service evaluation

byKim10_on 01/25/2015

The ease of getting the car rental as well as ease of returning rental car. My service ad visor, Karen, went to find my car to retrieve my E-z Pass immediately after I acknowledged that I had left in my car and needed it for travel.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

5000 mile check up

byDonnaRyneson 01/24/2015

everything was great with check up but they didn't even wash my suv or put paper on the floor I have never had that happen this is the 4th vehicle ive purchased for you

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

sales Rating

Extensive search

byCountryboyrobon 01/21/2015

My salesman (Charlie Frank) understood My needs and worked with me in a time frame suitable for my extensive search for the right vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

jones toyota survey

bytowtruck01on 01/17/2015

chris v was down to earth.he listened and made my buying experience enjoyable. we felt we were treated fair and got a deal for what we could afford.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Jones is the ONLY place for us

byMarkclarkon 01/14/2015

I like knowing that when we (suddenly!) decided it was time to trade in the Camry for something newer, all we had to do was call Steve Pagotto and set an appointment, and he had everything done for us by the time we got there. Extremely kind and personal service, as always.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

2011 Tundra Service

bySteve_Tundraon 01/09/2015

Got checked in quickly, received loaner car and came back to a clean vehicle. No pressure was put on me. Another good service by Jones and I get them frequently due to driving a lot.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Wonderful Service at Jones Junction!

byAverilon 01/09/2015

Everyone is so nice from the person I schedule the appointment with, the person that greets me at the garage, the person who I review what I need, the person who walks through the lounge to make sure everything is okay and the person who is cleaning the lounge area! Customer service is great and the mechanics must be as well because my car is in perfect shape!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great sevice department

bysmog40on 01/01/2015

The shop foreman, Bryan Brakestraw, was very knowledgeable and thorough. Kim was excellent and all the Jones employees Including the shuttle driver Don were a pleasure to deal with. It was a great experience! I'll let you all know in a few weeks if the fix worked on my 2002 V6 Camry.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Jolio, great salesman!

byAnnieDion 12/31/2014

Our salesman, Jolio was excellent. He knew the car throughly that we purchased. He helped us setup the navigation and audio system. He answered all our questions. He was so polite and respectful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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