Patriot Pre-Owned Autos

Today 10:00 AM - 7:00 PM
Closed Now
Sunday
closed
Monday
10:00 AM - 7:00 PM
Tuesday
10:00 AM - 7:00 PM
Wednesday
10:00 AM - 7:00 PM
Thursday
10:00 AM - 7:00 PM
Friday
10:00 AM - 7:00 PM
Saturday
10:00 AM - 4:00 PM

Customer Reviews of Patriot Pre-Owned Autos

4.2
Overall Rating
(21)
Recommend: Yes (17) No (4)
Write a review: Sales | Service
sales Rating

Awesome

byAnthonyWon 07/12/2018

Well where do I start ! First let me say that DeAndre was excellent. He is very knowledgeable for any vehicle on the lot. I wanted a jeep Cherokee and I got a jeep Cherokee. He did everything that a salesman supposed to do and then some. He definitely gets a 10 in my book. And the rest of the staff all thumbs up. They actually made me feel like they knew me for a long time. Great job!!! One more thing DeAndre I want to see that picture that we took up on the website. Thank you Patriots. Recommend you to anybody.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
25 Reviews
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service Rating

Awesome service

byShaunteon 08/16/2018

OMG I Love this place, Ms. Wendy is so sweet and friendly. Joe is the Man he gets 100 stars he went over and beyond for me to get into my new car. He promised I was going to drive today and he wasn’t lying. Everyone is so friendly they treat u like family. I will tell anybody and everybody to go to patriot auto.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Awesome

byAnthonyWon 07/12/2018

Well where do I start ! First let me say that DeAndre was excellent. He is very knowledgeable for any vehicle on the lot. I wanted a jeep Cherokee and I got a jeep Cherokee. He did everything that a salesman supposed to do and then some. He definitely gets a 10 in my book. And the rest of the staff all thumbs up. They actually made me feel like they knew me for a long time. Great job!!! One more thing DeAndre I want to see that picture that we took up on the website. Thank you Patriots. Recommend you to anybody.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Great Service Department

byChirsitneon 06/11/2018

I purchased my vehicle in April and have had three flat tires. Each time, there were multiple patches on the inside of the tires. I took the car back and rather than fixing the tires, they gave me four brand new tires. The patches were on the inside and would not have been identified during an inspection. My point is that Patriot Auto did the right thing and did not allow me to continue driving a vehicle with unsafe tires. Thank you Patriot Auto for your service and taking care of this issue. Many dealerships would have allowed the car to be driven, but my safety was the first concern.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Wonderful Service

byKimon 06/04/2018

The team at Patriot Auto's is really great, they make you feel like family. Jason was my sales associate he was really helpful and not pushy I Like that about him and his co-workers were pleasant also. I would recommend my friends and family. Thanks Patriot Auto's Kim

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Satisfied

byTiffpoeticon 06/01/2018

I bought my first car and am still in awe, proud of my selection and appreciated Jason who please my every need as far as what I was looking for in a reasonable price range. Thank you Patriots auto reisterstown office... Keep up the great work Jason!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Leaky Patriot

byErickeldermanon 05/12/2018

We purchased a 2011 Liberty at the end of February. It appeared to be in good shape, though the driver side window required some repair. But it turns out the Jeep has a leaky sunroof that will cost us a lot of money to repair. I find it hard to believe that the dealer was not aware of this problem.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
sales Rating

Jmoore

byJmooreon 05/05/2018

Great fast and friendly service!! Jason was excellent!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Joe Frey is Helpful and not pushy

byGregon 02/28/2018

Joe did a great job in helping me get my family into a newer and more reliable vehicle. I had a “difficult “ deal to get done and Patriot Auto was able to get it done. I would recommend the dealership, specifically Joe. They have a nice selection and the cars all seem to be in good condition. If you have poor credit like I do, this is the place to go!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Amazing service!

byKellyon 01/13/2018

I have been there 2 times looking at cars. I haven’t found what I want yet but they go out of the way to help you. Nice people!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
sales Rating

Do not buy car from these guys

byTravis.ton 12/13/2017

These guys are completely unprofessional I bought a car from these guys 3 months later it went up please do not buy from these guys and they were not trying to help me out when I told them about the situation the car that I had bought from them they force me in it like they were trying to set me up please don't make the same mistake I did

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
sales Rating

Best service ever.

byLisadotsonon 12/05/2017

They treat there customers excellent. If they tell u they can get u in a vehicle they do. They go out there way to do so. And ms. Wendy is a great person n works her hardest to get you what you want.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Excellent Service

byCustomeron 09/22/2017

My experience was wonderful. D'Andre was excellent and the transaction was fast and thorough.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Best sales team ever!

byAmy_Pon 09/18/2017

Im a single mom with a tight budget and the sales team right away made me feel "at home" very nice and professional. Did not try and sell me what they wanted but what i wanted and was beat for me Tim Joe and Ryan were awesome!! I would highly recommend patriot auto to anyone looking for a used car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Satisfied and Happy -

byJasonon 08/08/2017

Jason J - 8/8/2017 My Sales person was Deandre - He has Excellent Customer Service Skills, I did a internet application and then called in Deandre was the ""Man"" he was very professional and knowledgeable over the phone answered all my questions and invited me to come in and he assured me they could help me. Once at the Dealership Deandre was the first person to come out the trailer with a big pleasant smile and asked can I help you Attitude not even knowing who I was nor did I know he was the person I spoke to on the phone. His professional manner really kept me interested in wanting to purchase my car from Patriot. I noticed the office atmosphere among the sales reps. was the best I seen in a dealership. Tim also was Awesome, when it came down to finalizing my purchase and doing the paperwork Tim was also very professional and had a superb customer service attitude and a very pleasant manner. Both Deandre and Tim made my experience at Patriot a good one and glad and proud to say I purchased a car from them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Sales review

byTayloron 07/07/2017

I had a wonderful experience at patriot pre owned auto. My salesman Deandre did everything he could to make sure I was in the car I wanted with a great deal! I would definitely recommend this place for all car needs, everyone is so professional and really is customer friendly. Im so pleased with the company and can't wait to enjoy my new car!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Sales review

byTayloron 07/07/2017

I had a wonderful experience at patriot pre owned auto. My salesman Deandre did everything he could to make sure I was in the car I wanted with a great deal! I would definitely recommend this place for all car needs, everyone is so professional and really is customer friendly. Im so pleased with the company and can't wait to enjoy my new car!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Excellent sales service

byDelphia-Jerryon 06/30/2017

The sales person who sold us our car(Deandre) was very helpful in every part of making this experience very pleasant. Thank you so much Deandre

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Do not buy from Patriot Auto

byNelle_Jon 06/28/2017

Patriot Auto is very unprofessional and does not keep there word. The Service shop mechanics do not know what they are doing and take forever to complete the service. I purchased my car and left it overnight so that they could handle any issues with it but when I came back the next day to pick my car up they were trying to work on it last minute. They claim I need a new radio and were trying to replace it when the car has been sitting all of that time. The customer definitely does not come first. This place is a joke.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
sales Rating

Very Pleased With Patriot Autos

byStallion79on 06/15/2017

Just a very nice place to buy a car. Bought my son a car here and the whole process was very smooth and he is happy with his Honda Civic.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Service!

byAjbtaxserviceson 05/28/2017

I just purchased my daughter a Honda Civic from Patriot. Very professional and friendly staff. Would buy again! Thank you Patriot Autos!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Horrible

byTamiia818on 11/09/2016

The worst I purchase a Dodge Journey had it for only a month, also I had concerns so I took it back for service 3 times only for my personal mechanic to tell me they sold me car with a bad engine so I had the car towed back at my expense only for patriot service department to call and tell me they found the problem finally that my transmission is cracked. How was this car able to pass expection,

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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