Antwerpen Chrysler Dodge Jeep RAM

Today 09:00 AM - 09:00 PM
Closed Now
Sunday
closed
Monday
09:00 AM - 09:00 PM
Tuesday
09:00 AM - 09:00 PM
Wednesday
09:00 AM - 09:00 PM
Thursday
09:00 AM - 09:00 PM
Friday
09:00 AM - 09:00 PM
Saturday
09:00 AM - 06:00 PM

Customer Reviews of Antwerpen Chrysler Dodge Jeep RAM

3.7
Overall Rating
(3)
Recommend: Yes (2) No (1)
Write a review: Sales | Service
sales Rating

Make me laugh.

byNormaon 10/19/2018

I liked my sales person Justin a lot. He found a car I liked and made me laugh along the way. I don't like the serious hard sell but Justin had a good sense of humor and worked hard to find a car I liked. I really never intended to buy a car that day and yet I did.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
13 Reviews
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sales Rating

Make me laugh.

byNormaon 10/19/2018

I liked my sales person Justin a lot. He found a car I liked and made me laugh along the way. I don't like the serious hard sell but Justin had a good sense of humor and worked hard to find a car I liked. I really never intended to buy a car that day and yet I did.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Purchase of vehicle

byAlberton 10/03/2018

Sellers honesty and professionalism.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Dishonesty & Deception

byGerry2017on 11/25/2017

They advertise a price on their website. When inquiring about the vehicle, there is a questionnaire to determine what incentives the buyer qualifies for and then they send a quote for a higher price than advertised since no one usually qualifies for all the incentives. When you show up at the dealership, they present you with disclaimers and additional charges they claim were not originally included in the price given, such as the destination charges. When confronted with their lies, they claim they made a mistake. They make the buying experience a horrific event. I will never purchase another vehicle from them and I encourage every perspective buyer to stay away from Antwerpen.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Great Buying Experience

byhonesty15on 10/25/2015

There are a lot of Jeep dealerships in Baltimore, and when I visited some of them on my own, without price shopping beforehand, I got the run around....promotions that weren't honored, costs not disclosed until I got to a settlement sheet, etc......the stuff we car buyers hate. After I knew exactly the model and features I wanted, I went to True Car website for a quote, and got not only the quote, but a list of Baltimore Jeep dealers who were supposed to honor the quote. After checking with each of those dealers, the only dealer that fully honored the quote was Antwerpen. All the other dealers tried to add additional costs, except for Antwerpen. They told me they would honor the True Car quote, and they did, without adding a penny more, even though they had to obtain the vehicle I wanted from another location. Everything they promised to do, they did! I worked with Maurice Mitchell (Sales Manager) and Charles Green (Internet Sales Manager) and I would highly recommend both. I had an A+ buying experience and would encourage any others interested in buying a Jeep to work with them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Jeep Purchase

bylmlmjnjn04on 04/04/2015

Charles was very helpful and very willing to work with us. He was very patient. Would definitely recommend that you visit Antwerpen Chrysler Jeep and request service from Charles G.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

2011 Town and Country Limited

byMinivanMan2013on 10/12/2013

Started new great relationship with Chrysler dealer. Bought "program car" with 8K miles, flawless condition, every option, very good price and deal, same warranty as new car. New as used cars would be handled by same team. Sales, parts, business and service reps, all very cordial, cooperative and reasonable. There were a couple of glitches initially (they are unavoidable) and they went the extra mile to resolve them. They seem to understand that it's all about the long term relationship, not just the initial transaction. They're trying to make living just like anyone else. Looking forward to doing all the service and repairs with Antwerpen MOPAR Catonsville.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

My Jeeps & Chrysler purchases

bycarl89on 09/25/2013

charles g. at antwerpen Chrysler is good knowledge person with selling cars. He is the only person that I would purchase a vehicle from.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

My Jeep Purchases

byangela51on 09/25/2013

My experience with buying my Jeep from Charles G. was a very good one. I was very well knowledge of the vehicle. Myself as well as my husband purchase vehicle from Mr. G. My husband purchase 2 vehicle from Mr. G within the last 3 years.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

My third Jeep from Charles G.

byHappywithJeepon 09/24/2013

This is my third experience with Charles G. at Antwerpen Chrysler Jeep. Each experience is better than the last. The service is extrordinary and I highly recommend that anyone looking to buy should come to see my friends here at Antwerpen.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

George H.

byrobert0863on 09/24/2013

very good service

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Very Pleased

bycrossfiregirlon 09/23/2013

I was very pleased with the professionalism of Mr. Charles G. from Antwerpen Chrysler. I was expecting to be at the dealership for 5-6 hours but Mr. G. had the exact car I wanted for the best price I could find. I will recommend all my family & friends to Mr. G. & the Antwerpen. Thank you Mr. G.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Best car buying experience yet!

bymikewood0323on 09/23/2013

This is the 4th car I bought and it was the best experience to date. Everyone was very professional, courteous, honest and upfront. The General Sales Manager and my Sales Person were knowledgeable about the car and finance options and I didn't feel pressured about the purchase. I would highly recommend Antwerpen Chrysler Jeep to anyone in the market.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

SALES TACTIC, SELL AND BURN, NO REPREAT BUSINESS, LIE DECEIVE, CHEAT

bykwethington1on 04/01/2012

In my life i have purchased 10 new cars, three new trucks, and two new motorcycles. All together, a lot of slick characters. My single worst experience was the last time we dealt with antwerpen. I had been warned but did not believe they had fallen so low. They had and still are. Easily the worst advertisement for a dodge, jeep, or chrysler car or truck is antwerpen. A salesman for them who now is a sales manager for another dealership told me that the tactics they use are dictated by mr. Antwerpen himself. [non-permissible content removed]

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable
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