Terrebonne Ford

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Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
8:00 AM - 4:00 PM

Customer Reviews of Terrebonne Ford

4.9
Overall Rating
(46)
Recommend: Yes (46) No (0)
Write a review: Sales | Service
sales Rating

First Time Buyer Great Experience!!

by Ericajane04 on 10/29/2017

My experience buying my first vehicle was very pleasant. I never felt pressured in to going one way or another, which was something that was important to me. I worked with Jeff Naquin. He was very professional, answered all of my questions and more, showed me how to use all the gadgets and electronics in my car, made the process very easy, and I would definitely be willing to buy another vehicle from him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
89 Reviews
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sales Rating

First Time Buyer Great Experience!!

by Ericajane04 on 10/29/2017

My experience buying my first vehicle was very pleasant. I never felt pressured in to going one way or another, which was something that was important to me. I worked with Jeff Naquin. He was very professional, answered all of my questions and more, showed me how to use all the gadgets and electronics in my car, made the process very easy, and I would definitely be willing to buy another vehicle from him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Satisfied Customer

by tilthen2002 on 10/10/2017

I had a wonderful experience. I started my search three weeks prior to my purchasing it. I began with looking at your website. I studied the car model I wanted and compared the vehicles. When I arrived at the dealership, I knew what I wanted. Sure enough the salesman answered questions, gave suggestions and lead me back to the car I purchased. I am very satisfied and will make any future purchase at this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Love Terrebonne Ford in Houma, Louisiana

by SweetFaith on 09/29/2017

Found the staff to be very friendly and knowledgeable. Mr. Bankston is an excellent employee. He was aware of my needs and wants and I was in and out of the dealership within 3 1/2 hours, new car ready to go.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Service

by LanaBurn on 09/01/2017

After forgetting about my 1st appointment, Shirley was super understanding & rescheduled me. I dropped off my MKX, picked it up a few hours later. Easy, no hassle. Bobby Hayden & Shirley, yall are awesome. I'll never go anywhere else to buy my vehicles. Thank yall!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Ford

by Fordf1504x4 on 07/03/2017

Service was great and they were really quick to take care of the problem

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Easy Process

by Sdsaathoff on 07/01/2017

Terrebonne Ford has the most exceptional Sales team I have ever worked with. They comprise a wonderful groups that I know cannot be matched anywhere. Thank you for your service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Outstanding work

by Aprilpitre94 on 06/19/2017

Alex worked very hard to make sure I walked away with a vehicle, despite my credit score, or all my minor hiccups along the way. I highly recommend getting his help for any of your car needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Terrebonne Ford review

by Mathvill on 03/10/2017

Everyone was friendly and kind. They made me feel like I was family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent service

by Bchamp198274 on 01/07/2017

Service is great! No other dealer around compares. It really shows why they have achieved presidents award over and over!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

owner

by corina6261 on 12/26/2016

Service is great, your people are very friendly, would tell all family and friends about you!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Superior Buying Experience at Terrebonne Ford

by Kenperry on 12/23/2016

Beth Giroir listened to what I wanted & then found the truck I wanted. She did not pressure me to take what was on the lot. It was the best car/truck buying experience I have ever had.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service Work F-150

by fishmr3 on 12/07/2016

Service got me in and out in a timely manner. Keep up the great service work.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Oil change

by Captain63 on 12/06/2016

Had my truck serviced and ready for me to pick it up in a timely matter.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Terrebonne Ford

by OldManJC18 on 11/18/2016

10,000 mile maintenance completed with fast, affordable, and friendly service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

oil change

by coatsr1959 on 11/01/2016

Overall it was good. I would like to see a price decrease for oil changes maybe even free tire rotation with purchase of oil change. Some so rt of discount due to economic reasons.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great

by Sylvester73 on 10/17/2016

It was great Ashley kept her word to me the price was what she had told me 3 week before I was able to in because my wife was sick so I am please with everything.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

new truck

by Jason7328 on 07/22/2016

I bought a f 150 truck and James Solet did every thing to get my note as low as he could and I'm grateful for his help

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great

by Beautiful85 on 07/11/2016

The service was great and the staff was also very helpful. Thanks for taking such good care of my car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Awesome service and awesome technicians.

by samjam6569 on 07/04/2016

I brought in my 2013 Mazda CX5 because I was having difficulty in starting it at times. After ruling out that it was not a weak battery in my remote, I brought it in for a battery replacement after which the technician tested the battery and confirmed that it needed to be replaced. He was thorough and did a excellent job replacing my battery.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Truck

by Johnboy92 on 06/25/2016

My vehicle was done in a effective manner and the service was great.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Awesome service!!!

by Angie007 on 06/24/2016

Terrebonne Ford has been amazing and this experience was no exception. Our salesman James Solet catered to our busy schedules. He worked with us and really knew how help us choose our next vehicle. From driving in to walking in the door being greeted, the team was very kind and considerate. Thank you for continuing to uphold your standards of customer service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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