Terrebonne Ford

Today 8:00 AM - 7:00 PM
Closed Now
Sunday
closed
Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
8:00 AM - 4:00 PM

Customer Reviews of Terrebonne Ford

4.9
Overall Rating
(19)
Recommend: Yes (19) No (0)
Write a review: Sales | Service
sales Rating

Used Car Purchase

bydsouleton 03/26/2018

I found a used vehicle at Terrebonne Ford that caught my eye. I had never dealt with Terrebonne Ford before, but decided to swing by for a look. After meeting with the salesperson, Katie Ellender, we went from window shopping to signing papers. She did a great job facilitating a deal that left both parties with a smile. The entire process took only 2 hours and at no point did I feel pressured into making the deal. Katie, the Sales Manager, and the Financing Manager were all a real pleasure to do business with. We hope to see you all again next time we're in the market.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
92 Reviews
Sort by:
service Rating

Great service

bymichele4831on 05/12/2018

Everyone was helpful and friendly. Love the quick and friendly service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Used Car Purchase

bydsouleton 03/26/2018

I found a used vehicle at Terrebonne Ford that caught my eye. I had never dealt with Terrebonne Ford before, but decided to swing by for a look. After meeting with the salesperson, Katie Ellender, we went from window shopping to signing papers. She did a great job facilitating a deal that left both parties with a smile. The entire process took only 2 hours and at no point did I feel pressured into making the deal. Katie, the Sales Manager, and the Financing Manager were all a real pleasure to do business with. We hope to see you all again next time we're in the market.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Introduction

bymesmeryzeron 02/21/2018

This is my 7th Ford Explorer.. My experience was okay with Terrebonne Ford. I think the service was slow to pick up on the fact that I did my research and I knew what I wanted to review. When I was at the office for two hours, I ended the review with the team and asked to pick it up the next day with expectations that numbers would be available to review when I came in. Overall, my experience ended on a positive note, but it was longer than it needed to be.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

First Time Buyer Great Experience!!

byEricajane04on 10/29/2017

My experience buying my first vehicle was very pleasant. I never felt pressured in to going one way or another, which was something that was important to me. I worked with Jeff Naquin. He was very professional, answered all of my questions and more, showed me how to use all the gadgets and electronics in my car, made the process very easy, and I would definitely be willing to buy another vehicle from him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Satisfied Customer

bytilthen2002on 10/10/2017

I had a wonderful experience. I started my search three weeks prior to my purchasing it. I began with looking at your website. I studied the car model I wanted and compared the vehicles. When I arrived at the dealership, I knew what I wanted. Sure enough the salesman answered questions, gave suggestions and lead me back to the car I purchased. I am very satisfied and will make any future purchase at this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Love Terrebonne Ford in Houma, Louisiana

bySweetFaithon 09/29/2017

Found the staff to be very friendly and knowledgeable. Mr. Bankston is an excellent employee. He was aware of my needs and wants and I was in and out of the dealership within 3 1/2 hours, new car ready to go.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Service

byLanaBurnon 09/01/2017

After forgetting about my 1st appointment, Shirley was super understanding & rescheduled me. I dropped off my MKX, picked it up a few hours later. Easy, no hassle. Bobby Hayden & Shirley, yall are awesome. I'll never go anywhere else to buy my vehicles. Thank yall!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Ford

byFordf1504x4on 07/03/2017

Service was great and they were really quick to take care of the problem

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Easy Process

bySdsaathoffon 07/01/2017

Terrebonne Ford has the most exceptional Sales team I have ever worked with. They comprise a wonderful groups that I know cannot be matched anywhere. Thank you for your service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Outstanding work

byAprilpitre94on 06/19/2017

Alex worked very hard to make sure I walked away with a vehicle, despite my credit score, or all my minor hiccups along the way. I highly recommend getting his help for any of your car needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Terrebonne Ford review

byMathvillon 03/10/2017

Everyone was friendly and kind. They made me feel like I was family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent service

byBchamp198274on 01/07/2017

Service is great! No other dealer around compares. It really shows why they have achieved presidents award over and over!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

owner

bycorina6261on 12/26/2016

Service is great, your people are very friendly, would tell all family and friends about you!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Superior Buying Experience at Terrebonne Ford

byKenperryon 12/23/2016

Beth Giroir listened to what I wanted & then found the truck I wanted. She did not pressure me to take what was on the lot. It was the best car/truck buying experience I have ever had.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service Work F-150

byfishmr3on 12/07/2016

Service got me in and out in a timely manner. Keep up the great service work.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Oil change

byCaptain63on 12/06/2016

Had my truck serviced and ready for me to pick it up in a timely matter.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Terrebonne Ford

byOldManJC18on 11/18/2016

10,000 mile maintenance completed with fast, affordable, and friendly service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

oil change

bycoatsr1959on 11/01/2016

Overall it was good. I would like to see a price decrease for oil changes maybe even free tire rotation with purchase of oil change. Some so rt of discount due to economic reasons.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great

bySylvester73on 10/17/2016

It was great Ashley kept her word to me the price was what she had told me 3 week before I was able to in because my wife was sick so I am please with everything.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

new truck

byJason7328on 07/22/2016

I bought a f 150 truck and James Solet did every thing to get my note as low as he could and I'm grateful for his help

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great

byBeautiful85on 07/11/2016

The service was great and the staff was also very helpful. Thanks for taking such good care of my car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
about our dealership
Google Map