Southern Cadillac
Customer Reviews of Southern Cadillac
Great service
byon 04/20/2022
I was early but had an 845am appt. I was out by my appt time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2015 Cadillac Escalade Cruise Control
byon 07/12/2022
I dropped my truck off on June 27th for an appointment scheduled weeks in advance. It took over a week for my truck to even be looked at. I understand it was around the holiday weekend however I’m not sure what the point is of making an appointment so far in advanced to have my vehicle put to the back of the line. The issue has been ongoing and this is the second dealership who has left me out a vehicle for 7+ days and is unable to further explain what this issue could be caused by other than a faulty camera. The camera has already been replaced once less than a year ago. Due to the circumstances and need for a vehicle I paid the service fee and did not leave my vehicle to be repaired. I was very dissatisfied in one dealership already and had hopes this issue would be handled in a more prompt and professional manner.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
1 Comments
Great service
byon 04/20/2022
I was early but had an 845am appt. I was out by my appt time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New Pickup Purchase
byon 05/09/2021
Sales guy and finance guy were helpful. Really got under paid for my trade. NO discount off sticker price. Chevy advertising 9k off sticker, I got 4k. Really disappointing.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Fantastic customer service!
byon 06/20/2019
Absolutely the best buying experience I've had. Our salesman, Gary Taylor, went above and beyond getting us into our 2019 Tahoe. Southern Chevrolet will be our first choice from here on out!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments