Hixson Ford Lincoln of Alexandria

Hixson Ford Lincoln of Alexandria

Today 8:30 AM — 7:00 PM
Open Now
Sunday
closed
Monday
7:00 AM — 7:00 PM
Tuesday
7:00 AM — 7:00 PM
Wednesday
7:00 AM — 7:00 PM
Thursday
7:00 AM — 7:00 PM
Friday
7:00 AM — 7:00 PM
Saturday
8:30 AM — 7:00 PM
Open Now

Customer Reviews of Hixson Ford Lincoln of Alexandria

5.0
Overall Rating
(22)
Recommend: Yes (21) No (0)
Write a review: Sales | Service
sales Rating

Great customer service

by Bgipson on 07/20/2017

Went in to This dealership to appraise my 2012 Ford F-150. Im currently looking for something new to get behind. The rep guy there Brandon Wilson was really helpful. I've been to a few places prior and I got to say he really knows his stuff. He must be a truck guy. I plan on going back to test drive a few trucks and see if I can get a good deal on something.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? No

Did the dealer honor all commitments made? Yes

22 Reviews
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sales Rating

Great customer service

by Bgipson on 07/20/2017

Went in to This dealership to appraise my 2012 Ford F-150. Im currently looking for something new to get behind. The rep guy there Brandon Wilson was really helpful. I've been to a few places prior and I got to say he really knows his stuff. He must be a truck guy. I plan on going back to test drive a few trucks and see if I can get a good deal on something.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? No

Did the dealer honor all commitments made? Yes

service Rating

Excellent service, very expensive repairs!

by 66FordF100 on 06/24/2017

Very good service, repairs are just too expensive for me.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? No

Did the dealer honor all commitments made? Yes

service Rating

Oil Change

by mtibbs3 on 12/30/2016

Wonderful as usual. Customer service has always been outstanding.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Great service

by Shuler2016 on 12/23/2016

I have a 2016 Ford Edge. Staff was very polite and helpful. Staff asked I needed anything and was very good with the service in a timely manner.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Great service and nice comfortable waiting area.

by Lowell9 on 12/22/2016

I bring my F150 to your service dept. because I know it will be serviced with the correct parts and Oil. The staff are always courteous and helpful. Job well done! Thanks.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Happy

by iatt83082 on 12/21/2016

Very happy with my service. Everyone was very nice. The service was quick.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Helpful

by crcvmi51 on 12/08/2016

Staff was very helpful,courteous and made the whole experience a pleasant one.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Professional Service

by Busymom98 on 12/01/2016

Respectful and professional staff. As soon as I walk thru the door, I was greeted with a smile.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Great services

by cdtroq989 on 11/12/2016

Everything was taken care of without any problems. They take very good care of me at Hixons

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Excellent service

by Llacaze on 11/03/2016

The staff at Quick Lane have always been extremely helpful and friendly. Mr. Martin always goes above and beyond to make sure that the service provided is excellent.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Good Service In the Oil Change Dept.

by Angelldy on 10/19/2016

The service was good and quick. The personnel was friendly and professional. So glad the oil change and tire rotation was moved away from the repair and warranty department.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Great job

by marlerc9 on 10/03/2016

Brought my car in for routine maintenance. Very friendly and efficient. Dropped it off, went shopping and 2 hours later- Done!! ;)

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Great Service

by Mghemperley on 09/30/2016

Greg was very helpful and kept me up to date on what was going on with my appointmentson, parts and service.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Good work, nice people.

by Erhartmk on 09/30/2016

The body shop replaced my door window trim, and they did so good of a job, I'm going to take it back and have another one done.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

In and out quickly

by Dsimmons75 on 09/28/2016

We never want to hear that our vehicle is broke butt it happens our vehicle was running very rough but they diagnosed the problems and had all the parts in stock and repaired it before lunch I was very pleased.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Great service

by Jkdjkd3086 on 09/12/2016

Really good service on getting my oil change and windshield wipers replaced

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Keep up the good work

by Murrayross5 on 08/29/2016

Fantastic crew and service at quick lane, I would recommend every time

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Timely service

by BayouChicot1 on 08/19/2016

Brought the 2015 F150 4x4 truck in for routine servicing. Customer rep at counter was prompt to greet us, extremely polite, answered all questions readily and informatively. Service was timely (didn't take as long as I thought it would). Waited in the main showroom which was comfortable. Will definitely service truck here again.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? No

service Rating

Great services

by Cdtroq989 on 08/17/2016

We had body repairs on our truck. Everything was taken care of. Very good job

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Great service

by Jamie1431 on 08/14/2016

Service is always great and fast. Would highly recommend.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

excellent

by jobrown57 on 08/11/2016

every thing was wonderful.mr meche was great..the service personel was nice and the tech did a great job.they need a rest room on the service side

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

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