Best car purchase I have had
We had been looking and researching for a newer Jeep Wrangled for several weeks. My wife see a listing on a vehicle at Mann Jeep last Sat we made the hour and a half drive to Mann. We found the Jeep on the lot, looked at the vehicle for several minutes then walked to the sales office. A sales associate greeted us and asked if they could offer any assistance. At no time did we feel pressured or rushed. We started to work with David T. our sales person. He allowed us to drive the vehicle on or own again with no pressure. After driving we made the decision to make the purchase. After only a few minutes with David we came to a quick agreement on a sale price. I had done my research in advance on the TMV for what I was purchasing. Mann meet that price with very little negotiating. There where a few items I wanted verified in the service department and this was done that very next Monday. David then took the time to bring the Jeep to us. Again, over an hour and half drive. One week later, I could not go with out writing this review for them. From start to finish, the purchase was easy and even enjoyable. Every single person we meet and worked with has just been so very friendly and professional. My wife and I lover our 2014 Jeep and Mann. David T was the best sales person I have ever worked with in over 35 years of car buying. Thank you Mann Chrysler Jeep and David.
WOULDN'T STAND BEHIND A SALE
I bought a Chevrolet truck from Mann and Kevin was very helpful but wouldn't let me take the truck to my local mechanic or drive the vehicle for a day or two before making a purchase. Three days after our purchase My wife and I noticed the transmission slipping. We called the dealership but never received a return call. After another week I called and sales manager Todd informed me that there was nothing they could do to help because we did not purchase the extended warranty and that I "should have done more research before buying a vehicle from them". I am a first time buyer and was left with a very bad experience after months of research. I wish I had never purchased a vehicle from Mann CDJ or Richmond. I now know I should do more research on the dealership. I would never recommend this dealership to anyone who wanted a quality vehicle and an honest dealer who would stand behind a sale.
I went into the Chrysler dealership to ask about service on my vehicle. This was my first and last time in this dealership. I went in with my son and the person I talked to was Cecil Bullins the service advisor. He was treating me like I was stupid because I am a woman. Then him and the man in the office behind him were laughing about it. I have taught all my boys to treat women with respect. They didn't treat me with respect. They were treating like I was stupid and laughing about it in front of my son. I will NEVER go back and I will be trading in my Chrysler for a different vehicle. I do not recommend Manns Chrysler to anyone!
Don't Buy Used Car from This Dealer
I usually don't submit reviews, but felt the need to warn other buyers not to buy a used car from this dealer. I bought a used Chrysler 200 from them and have already spent $1,000 in repairs. It was as-is, but I expect more from a new car dealership. You're better off buying from some buy here - pay here dealership
Best experience i have had with a dodge dealer . We brought our truck to them with a horse on our trailer on a Friday afternoon. We were told the part was located 60 miles away and it would be the beginning of the week before it could arrive. In a desperate situation, the dodge dealership went completely out of their way to help us, including find a barn for our horse, a shipper to get him there, gave us a car to use, found is a hotel, and MOST importantly they had someone come into their service on a SATURDAY to drive the 60 miles to get the part and fix our truck. What could have taken a week took less than 24 hours! !!! Amazing service. Very grateful