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Broadway Auto Mall

Today closed*
*At this time store hours may vary.

Customer Reviews of Broadway Auto Mall

5.0
Overall Rating
5 out of 5 stars(5)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Awesome Experience!

by C Jennings on 11/09/2021

Jimmy is awesome! I drove over 4 hours and he made the process as seamless as possible. Very personable and a pleasure to work with! I would definitely recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 Reviews
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5 out of 5 starssales Rating

Awesome Experience!

by C Jennings on 11/09/2021

Jimmy is awesome! I drove over 4 hours and he made the process as seamless as possible. Very personable and a pleasure to work with! I would definitely recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

OUTSTANDING DEALERSHIP

by KenA on 09/12/2019

It was time to upgrade our college student's vehicle. We did a vigorous search via the internet and saw a vehicle at Broadway Auto Mall. It was a sleek, black 2016 Nissan Altima. Needless to say, we were eager to go check it out. When we got to the dealership, I noticed another vehicle that I liked also. The salesman came out and we talked for a few minutes and I told him which vehicles I was looking at. He absolutely blew me away with his knowledge and professionalism. He told me a lot about the two vehicles and brought both of them around for me to test drive. I told him that I intend to thoroughly test drive both vehicles and would take about 45 minutes with each one. He said to absolutely take my time. Once I finished testing both vehicles, I made my decision to go with the 2016 Nissan Altima. I did noticed the car was very clean inside and out and drove very nice. We went inside and I was introduced to the General Manager and other staff. They were awesome people as well. We talked price and I got the price that I was comfortable with. They even offered to let me take the vehicle home for the night before deciding to buy. Since I knew a lot about vehicles I decided to go ahead and purchase it. The transaction didn't take that long to complete at all. I have had the vehicle for nearly two months now and it still runs like new. After having the vehicle for a while, I decided to write this review. When my other son is ready to drive, I will surely go back to Broadway Auto Mall to see what they have. You have a happy customer in me. Thanks guys!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
1 out of 5 starssales Rating

This company took my money

by Eureka on 06/25/2019

I purchased a 2010 Mercedes E 350 back in February for me and my family from this dealership after putting $3,500 down on the car. Was told by the sales man Greg that my first payment was not due for three and a half weeks later because of my down payment that was put down on the car and that my transfer fee would come out of my down payment. Went in three and a half weeks later to find out I was behind a car payment due to the sales man mistake. Made the car payment up to date and was disrespected in the process by Joe the owner in the process and was told to get off his property. Had to call the police because he was not trying to take my money for my car payment because I asked to see my paperwork. A few months later after making all my payments on time except for a payment and a half due to being in the hospital for heart issues. My car was repossessed in my drive way with important belongings in it such as my credit card and money in my wallet. When I went to go make my car payment that I was behind on to catch me up my payment was refused was not allowed to go in the car to get my belongings when I finally was allowed to go in the car by police officers orders my wallet was missing with my credit cards and money and the car was cleaned out so they could resell the car. After taking my money and a payment from me they refused to give me my car back telling me to pay the full balance of the car totaling $ 9,000. I never seen anything like this in the history of buying a car. Filed a BBB case against the company to find out their was five more cases similar to my complaint and that the company was not an accredited place business . I also filed a small claims case asking for a full refund of my down payment due to the poor business and discrimination I received from Mr Joe and his business. I place this review to let all know don’t buy a car from this place of business they a [non-permissible content removed] taking people’s hard earned money and leaving them car less. I’ve lost time off of work and more because loss of transportation for my family.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Super great deal!

by AndreaHawkins on 06/01/2019

I went to Broadway Auto Mall the day I found out I was cured of cancer. I was going to treat myself. I saw a BMW Z 3 Roadster. Took this for a ride, returned to the lot where Greg and I struck a deal. They worked with me on the payment, I gave the down payment and told them I could pay the rest as my closing took place would be a day or two. As luck would have it the closing was put off for over a week. They were pleasant, told me not to worry, didn’t need to bring the car back. Money came, paid them entire price and went on my way. Everyone told me I was crazy to buy a 20 year old car. I was assured the car was in good shape. Good is not the word, perfect is the word. Took it to my mechanic, new shocks in the front, oil clear,clean, brakes with pads great condition. Everything worked. This car had paper work and service manual all original paperwork in the glove box. No dings, I would recommend these guys without reservation. I plan to buy from them again. As for me and my convertible, we take great drives !

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
1 out of 5 starssales Rating

Shady Business

by Hutchinson on 09/21/2018

We had a verbal agreement to buy a car for my Daugther and were going to pick it up Saturday morning. Thursday I went to the bank and got the check for the car, as well as added it to our insurance policy. They told us they would have the car ready for us Saturday morning. We get a call Friday morning to let us know they sold the car Thursday night...After we had already got the check to pay for the car. Not once did they mention a deposit or anything to hold the car. They even sent us a buyers agreement, which the bank now has. *****Do not deal with these people. They are a very shady business!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
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