Davis-Moore Chevrolet
Customer Reviews of Davis-Moore Chevrolet
Davis Moore
byon 06/29/2022
Very courteous and professional service
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Davis-Moore experience
byon 01/05/2024
Always our go-to place for servicing our vehicle. From no-hassle scheduling to pick we know our vehicle is complete and safe for the road.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great overall experience
byon 03/26/2023
I dropped my car off for service due to check engine light but was headed out of town. They provided me a ride to the airport, worked on the problem while I was gone, and took the car over to the airport parking so it would be there when I returned late in the evening. All problems were fixed and car is driving smoothly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change
byon 12/25/2022
Davis- Moore Chevrolet was awesome I had my first oil change & tire rotation scheduled.Pulled in and within a hour I was out they were top notch on everything from start to finish
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Davis Moore West Service
byon 12/04/2022
I was in need of an oil change, service department had a cancelation and got me in asap. Service was done in the usual amount of time, so my wait time at the dealer was not too long. Everybody i encountered was very pleasant. Good place. I recommend them highly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Quick Service
byon 07/10/2022
They were very quick. My service was done in less time that was estimated.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Davis Moore
byon 06/29/2022
Very courteous and professional service
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Crazy Experience, Please Read
byon 10/17/2017
Please read. I just went through one of the most difficult purchasing experiences a person could imagine. In August I purchased my 5th vehicle from Davis-Moore in the last 10 years. A beautiful new Silverado High Country with everything I was looking for. The transaction was good, but upon further inspection I had concerns about how this particular vehicle was assembled. Over the next 7 weeks it spent 50% of the time in the shop, e-mails about repair strategies were abundant, and I spent several hours on the phone with GM prodding them for additional support. I even called several old friends that currently work for GM for assistance (Thanks guys!) as the GM customer support dept is at times, amazingly clueless. After a final trip through the body shop the word from GM was the truck was not repairable and they would be repurchasing it from me. This is the 5th Chevy truck I've owned, the 3rd new one since 2009, and the 1st I've had any problems with. Statistically, problems happen. Regardless, with the repurchase decision the clouds lifted- or so I thought The buyout offer I received from GM was not good. I countered with reasonable requests to protect my equity and prevent any monetary losses associated with purchasing a defective vehicle. GM declined to change their offer, so I declined their offer. Their response was to return it to the dealer to find a way to repair it. I contacted Mark Ouellette the General Manager for Sales, and Jeff Williams the Service Manager to advise them the repurchase failed and the truck would be returning. Neither they, nor I wanted that. Both Mark and Jeff were instrumental in trying to find a fix for the truck from day one. We didn't always agree on strategies for repair, but they always kept it high on the radar. When GM agreed to repurchase the truck there was a collective sigh of relief from Mark, Jeff, and myself. When it fell through, Mark jumped back into it to see if he could help. GM wouldn't budge for him either. In the end, Mark found a way to get me in a different truck, and out of this mess. During the course of finding a fix for the truck, I had sworn off of Davis-Moore, and at one point, GM all together. When GM agreed to repurchase the truck- I went shopping. I went and drove F150's, Toyotas, and GMC's for comparison. What caught my attention the most about visiting the other dealerships was the stark contrast in sales tactics and age of the workforce compared to Davis-Moore. It was easy to tell which ones have the higher turnover rates in employees. Their products are all good, but while sitting at the table and running numbers I kept thinking- "how would these guys react to a problem like the one on my Silverado?". Generally, not well was the answer in most cases. I'm just a single purchase, one more X for the month on the board. This experience was not resolved by the involvement of a large multi-billion dollar corporation that was concerned about how I felt. It was resolved by a little relationship established with a dealership combined with their integrity and commitment. Big AL, Mark Ouellette, Jeff Williams, Kurt Danielson¦. Thank you See you guys in a couple of years for #7 (with the wife's permission of course).
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
I bought a new truck!!
byon 08/15/2017
To start I was slightly annoyed when a salesman marshaled us into a parking spot, but that was the only thing about my visit I'd like to change. George hustled (literally ran) to take care of us since my wife was in a time crunch. Salesman like George changed my feelings for dealerships and its salesman. I started off at one of your competitors and was really annoyed with them. If everyone cared as much as George does you'd probably sell more cars.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Customer Satisfaction
byon 04/11/2017
I like everything regarding my recent trade experience. Wally (salesperson) did an exceptional job in meeting my desires in a new pickup. His timely responses to my questions during our meetings are invaluable. I recommend, without reservation, Wally and the dealership to anyone.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great service team!
byon 03/07/2017
The team we worked with was great... very knowledgeable and helpful!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best experience ever
byon 06/24/2016
Adam John and Rex to give me everything I needed in a pick up made sure they met all my needs was an awesome experience I'd recommend anyone to purchase a vehicle from Dave's more
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Almost #1 Auto Service
byon 03/05/2016
Davis Moore Service does a very good job in servicing my car and my needs. The "WOW Experience" that is missing in their service is they do not wash and clean my car for free after completing the work on my car... That would in my mind definitely make them #1 Auto Service in Wichita! And I definitely would let family & friends know...
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
check engine light
byon 02/08/2016
had a check engine light. tech diagnosed quickly. serv rep explained. in & out quickly. needed to postpone repair until insurance claim is resolved
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Review
byon 02/08/2016
Nick Fouts took care of everything in a professional and timely manner. I don't let anyone else touch my Corvette.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Understanding
byon 02/08/2016
Nick was very friendly and accommodating with my busy life. Provided me with different options and let me choose which one worked with my schedule better
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
service
byon 02/08/2016
I had called for an appointment. The staff was ready for me when I arrived and took my car back to have the brakes checked as one morning last week in backing out of my driveway, the brakes didn't catch until I pumped them a couple of times. It was an extremely old morning again and there had been ice on the roads the day before. Anyway I drove around a couple of streets slowly and the brakes worked well so I went on to work. After checking the car's brakes nothing unusual or wrong was found. The staff said it could have been a tiny rock got up into the brake base to cause the temporary glitch. So I felt relieved. Everyone was professional as well as friendly. I appreciated that water and coffee were available as well as TVs. I did not have a long wait.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Purchase of new Silverado 1500
byon 01/30/2016
A great experience and a fantastic deal! This is my second new Silverado I have bought from Davis Moore and l would highly recommend them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Bart Wilson
byon 01/21/2016
Michael and Matt were excellent. They handled everything very professionally. The only thing I would suggest is to make sure the customer fully understands all the paperwork before they leave. This is my preferred dealership
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Speedy any patient service. Customer service with a smile.
byon 12/08/2015
Scott,The service advisor, did a great job of getting me in to service my 2014 Chevy Malibu. And the mechanic Jason did a great job changing the oil and checking everything over for me. Great service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Silverado
byon 12/07/2015
Easy to deal with and made purchasing my new Silverado an easy process. Salesman was very good at describing vehicle. Only negative was having to buy extra components to protect vehicle
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Thanks Again
byon 12/06/2015
I had a hard to diagnose problem that was only corrected through long and persistent effort by the Davis-Moore Mechanics. I am always treated with eyebrow raising respect at this dealership.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments