Charles Gabus Ford

Today 08:00 AM - 08:00 PM
Closed Now
Sunday
closed
Monday
08:00 AM - 08:00 PM
Tuesday
08:00 AM - 08:00 PM
Wednesday
08:00 AM - 08:00 PM
Thursday
08:00 AM - 08:00 PM
Friday
08:00 AM - 06:00 PM
Saturday
08:00 AM - 06:00 PM

Customer Reviews of Charles Gabus Ford

4.9
Overall Rating
(48)
Recommend: Yes (48) No (0)
Write a review: Sales | Service
sales Rating

Charles Gabus was great to deal with. No games!

byMarknWaukeeon 11/29/2016

Steve Sanders is a complete pleasure to deal with. Steve helped me select my vehicle and turn the sale around in a very timely manner. I don't like to "play games" when purchasing a vehicle. Steve cut through all of the noise and we were able to come to an agreement right away. This is greatly appreciated in today's busy world. Steve is a great asset to Charles Gabus Ford in today's market.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
140 Reviews
Sort by:
sales Rating

Charles Gabus was great to deal with. No games!

byMarknWaukeeon 11/29/2016

Steve Sanders is a complete pleasure to deal with. Steve helped me select my vehicle and turn the sale around in a very timely manner. I don't like to "play games" when purchasing a vehicle. Steve cut through all of the noise and we were able to come to an agreement right away. This is greatly appreciated in today's busy world. Steve is a great asset to Charles Gabus Ford in today's market.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2016 F150 purchase at Gabus Ford

byF150_Buyeron 11/27/2016

I liked everything about the buying experience. I've been a Gabus customer for almost 20 years now beginning when we moved to Des Moines in 1997 with a Ford Explorer. I'm impressed with how I've seen the dealership continue to improve the customer experience from Sales: Kelly Cornish is tops! and Service where all the advisors are great to work with. With the purchase of my 2016 F150 I got to again deal with Kelly, we worked with Jeff Turner for financing and then Austin Alessio provided an excellent vehicle overview and orientation. Great teamwork with smooth handoffs which created a terrific purchasing experinence.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Best Dealership Around!

byOLM2013on 11/26/2016

Charles gabus is great!! I love how friendly the staff is and how the service team gets everything done in a timly manner. I've never had issues with them, whether it was from purchasing a car or to getting an oil change. Customer service is superb!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

One Happy Peason Family

bystilesj73on 11/24/2016

There was no pressure to buy a vehicle. I have never bought a vehicle. This was a learning experience for me. Our sales person and our finance person were both amazing. We will be back. I have no complaints. We did reach out to other dealerships. One never contacted me back. The other was not very helpful - they were nice - just not helpful. I appreciate the level of service we received at Gabus.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Oil change

byTWWaddleon 11/23/2016

Arrived early for oil change appointment and was able to get right in and out, even when an hour and a half early.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience. Will go back.

byjsymonds2000on 11/23/2016

Steve Sanders was great to work with. Made the experience easy and painless. He was able to answer all questions and responded to emails in a timely fashion. Our finance guy, cant remember his name, was helpful and worked with us. The coordinator guy was very helpful in helping me understand the functions of the car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

sales Rating

Gabus Ford is a great place to buy a Ford

bySandra72on 11/23/2016

Our salesman Les was not pushy and he took his time with us and explained all the differences in the vehicle we purchased!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

OIL CHANGE & ROTATION

byBruceCameron69on 11/22/2016

Robert Krittenbrink, and Doug in the service department are great guys. Friendly, Courteous, and eager to help on any way.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

It doesn't take a lifetime to buy a vehicle here!

byclyde52565on 11/19/2016

The people are tops. They listen, then act immediately. I bought this vehicle on the phone. It was ready when I arrived.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Joes's car

byJoseph_jron 11/17/2016

They had the car that we wanted at a price that owe thought was a fair price. I liked that before we left a tick person wind over the features for the car with us.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Charles Gabus Service

byLakookoorachaon 11/13/2016

Efficient and high quality work of service! Robert along with his crew men are highly professional team members! We highly appreciate their hard work!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Rewiew #1

byjp439615on 11/08/2016

Friendliness and knowledge of the service advisor. The timeliness of completing the work. The environment of the waiting room with the availability of vending machines.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

langman21

byLangman21on 11/04/2016

Quick, friendly, professional, on time, fair price, great that washed truck, recommend that have higher trim vehicles on show floor

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Excellence

byAuntKiki1975on 11/03/2016

Service advisor Mike was excellent! Kept me apprised of what was going on. Everything was completed in a very timely manner! Will definitely return

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Excellent service at gabus

byBoymom2crazyon 11/02/2016

Everyone I talk to is helpful and cares. Before I knew my vehicle was driveable they were going to tow it to Dewey in ankeny I called them and asked for a call back when they got to my vehicle on Monday morning I never received a call from them and made my final decision that anything and everything will go threw gabus for our vehicles you always put your customers first.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Survey

byShari_Turneron 11/01/2016

I have found with this purchase and the prior purchase, the staff is very helpful and friendly. They were extremely busy that day, but got to us as soon as possible.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Excellent service

byHajaballon 11/01/2016

I made an appointment ahead of time for an oil change. I was in and out quickly with no surprises.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Charles Gabus Ford....# 1 in my book!!!

byLaurielfon 10/31/2016

I always have a good experience with Kelly Cornish. I bought my first vehicle from him in 1993 (Ford Tempo). I have bought 5 more from him since. He always goes above and beyond. Jeff Turner in your finance department was Great too. Very helpful :)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

2014 ford expedition el

byJenandtroyon 10/31/2016

Ease of purchase. Dealership worked with me to get my payments within budget without raising interest or lengthening loan. We were really close, i chipped in $1000 down and they gave me a little more for my trade than originally offered and were able to come to a deal that i am confident will work for the both of us. Also the dinance people were really good and upfront with what we were signing up for.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Excellent service!

byElbobbo59on 10/31/2016

Very prompt and courteous. Never expected to be able to be home with my new truck in less than four hours with the deal closed!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Charles Gabus Ford

byTeri7252on 10/31/2016

Everyone was very friendly and polite. There was actually some laughter and my appointment was on time. Service agent explained everything that was done and needed to be done in the future.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

about our dealership
Google Map