Awarded 2016, 2017

Karl Chevrolet

Awarded 2016, 2017
Today 8:30 AM - 9:00 PM
Open Now
Sunday
closed
Monday
8:30 AM - 9:00 PM
Tuesday
8:30 AM - 9:00 PM
Wednesday
8:30 AM - 9:00 PM
Thursday
8:30 AM - 9:00 PM
Friday
8:30 AM - 6:00 PM
Saturday
8:30 AM - 6:00 PM

Customer Reviews of Karl Chevrolet

4.5
Overall Rating
(188)
Recommend: Yes (9) No (1)
Write a review: Sales | Service
sales Rating

Steve Reis

by Stephen101 on 04/05/2017

Jason, Paul,And Shane were terrific We would definitely reccomend you and would return if and when we need another car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
188 Reviews
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service Rating

The best place to go!

by Jameszman on 04/18/2017

Professional service! Prompt service. Very clean shop. The crew at Karl's made my time smooth and comfortable! Karl's is the reason more people drive chevy's in Iowa!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Quick Lube

by BigJohn2012 on 04/12/2017

The people seemed friendly and were nice. The lounge was clean and it was great to get a cup of coffee while waiting.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Crashed my truck

by Zachery1 on 04/10/2017

Everyone was friendly and made sure I was okay before even asking about the truck. They took care of everything and had me on my way very quickly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Steve Reis

by Stephen101 on 04/05/2017

Jason, Paul,And Shane were terrific We would definitely reccomend you and would return if and when we need another car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

very satisfied customer

by Chasyti on 04/05/2017

went to get oil change and it was raining. the guy let me stay in the car and was very courteous and knowledgeable of what he was doing. Very quick and effecient

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

WoW

by Brett1969 on 04/04/2017

Very fast and friendly. I would recommend Kari Chevrolet to anyone. They seemed very organized and the facility was very clean.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Dealer for Life

by KariLJ80 on 04/04/2017

I felt like everyone at the dealership truly wanted our business! It was a great experience from start to finish.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

20017 High Desert

by Marks2017 on 04/04/2017

How I was treated & the deal they gave me. Also very professional ! I also meet the owner & he was very nice.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Purchased 2 Suburbans

by DBAnkeny on 03/02/2017

This review is rather late as I purchased my most recent vehicle, 2015 Suburban LTZ, in Oct 2015 but the experience was positive enough to remember and I felt the need to post. Over my many years I have never experience a more positive and relaxing purchasing experience then I did with Gene Klein. I purchased my last 2 Suburbans from him and he was very helpful and professional. If you are searching for a vehicle, I STRONGLY recommend making it a point to work with Gene.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Will not buy from again, miserable experience, zero effort by them to fix

by JCMCIL1 on 04/06/2016

Was pushed through a deal faster than we wanted so they wouldn't have to honor addl. rebates, had to spend over an hour trying to setup free trial of XM, they didn't do it, navigation unit didn't receive the updates it should have, doesn't work as advertised right on Chevy's website, vehicle had all 4 tires at very different pressures, even had an onstar maintenance alert triggered from it. No attempt to resolve anything despite numerous contacts by us. This is the 3rd car we've bought from Karl Chevrolet and most certainly will be the last.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
service Rating

Extremely Satisfied Customer

by RebekahK1981 on 04/11/2015

Very pleased with the A+ Customer Service Offered a Vehicle to drive while my vehicle was in line to be worked on which I believe is very helpful All around extremely satisfied with the work Highly Recommend Karl Chevrolet! Will continue my service at Karl Chevrolet

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Karl Chevrolet Rock Stars

by cwillia1 on 04/09/2015

Hats off to Tim, Jenna, Tiffany and Brandon. Tim and Jenna made my decision to purchase the Impala I initially found on line a breeze. Never have I been able to purchase an auto with such ease and quickness. Tiffany had my paperwork ready when I arrived and Brandon walked me through the mechanics with knowledgeable patience. These folks are Rock Stars!!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

2014 Silerado

by rod74 on 04/07/2015

Absolutely painless! Truck was taken care of exactly as needed at a fair price. Everybody was very friendly and helpful.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Unsure what you want here

by montgomeryrebe on 04/01/2015

While I was a bit worried my AM radio problem would go undetected, I was thrilled it really had a problem and you were able to fix it!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

phil_T

by PhilwThomas on 04/01/2015

The Monday Quick Lube was done in 20 minutes! That was great but the car wash was not what I expected. Upon leaving the wash bay there were cars parked to close to make turning comfortable in a pickup,my mirrors were in so I had to stop to push them out and incoming work traffic @ 7:59(the get out of my way I am late crowd) was trying to come in the way I was exiting.This experience for the 1st time was a bit much.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New 2014 Chevrolet Silverado Z71

by Frank_T on 03/31/2015

After driving 400 plus miles to your dealership, I was greeted by a very courteous and polite salesman, Nick. He showed me to the vehicle I was going to purchase. After a quick look over, I met with Andy, the business manager, who had all the paperwork ready for signing. After signing, I met with Wes who went over the interior functions of the vehicle, set up the blue tooth and OnStar, and answered my questions. I feel I got a good deal on my vehicle trade-in and only wish that I lived closer so that I could take advantage of your service center. I'm a truly satisfied customer and will definitely think about returning in the future. Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experiance!

by supercoupe1993 on 03/31/2015

I had shopped at 2 other GM dealerships withing the Des Moines area. Marty was the first sales rep that actually listened to what i needed payment wise and what i wanted vehicle wise. He went to work and found me a great truck! Everybody i came into contact with was friendly and professional! I just cant believe that i didnt go to Karls earlier in my vehicle search! Karls is only about a mile from my home.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Good Customer Service

by mb7965 on 03/31/2015

Bought my car there so when I had a recent engine issue I had the car towed to Karl. The engine was fully replaced, under warranty, (which helps the good reviews, of course) and done faster than Karl had originally estimated. I stopped in a day after the car was brought there with questions on what happened and how to prevent something like this in the future and the two service reps were very kind to answer all of my questions. Upon completion, I had some questions on the new engine and a representative called the next day to clarify them all. That was very helpful!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Survey

by DR_MAN on 03/31/2015

Dan Angstman and John Pitt have been my contacts for many years. They know that I'm a serious buyer when I come in, and do what is necessary to make a deal happen. You guys are the best.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

New Truck Purchase...

by LarryDeb on 03/30/2015

We purchased a Chevy Silverado 2500 HD Crew Cab 4x4 (Diesel). My family and I enjoy camping with or Fifth Wheel and wanted to upgrade from our 2012 Gasoline model. We love our new truck!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

daisyisourdog

by izora on 03/26/2015

will the first thing is, this is James and Martha not just James!!!!!!! other than waiting a long time, we like Ken he is #1 in our book and the car is beautiful!!!!!!!The other guys, was great too.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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