Tom Roush Lincoln
Customer Reviews of Tom Roush Lincoln
Delivered Wrong Vehicle
by 02/10/2016
onDelivered car that wasn't what we were buying. After test drive of 4 days, we accepted offer. Went back to get car & started noticing a few days later that it wasn't the same car because it was missing quite a few options!! Dealer tried stating it was the same car. We drove the test car over those 4 days & out over 300 miles on said vehicle. The car we picked up had only 54 miles on it, but it was also missing around $5000.00 in added options... Wanted us to settle for $500.00 to just make this go away!! What's $500.00 when we're talking about a $60,000 vehicle!!?? Here's the topper. I've purchased 4 New Lincoln's from this same dealer over the past 3yrs as well 4 New Mazda's, but there mistake and my patronage was only worth $500.00 to them... -RIDICULOUS
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No