Awarded 2021
Today 9:00 AM - 9:00 PM*
*At this time store hours may vary.
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Team Honda

4.8
Overall Rating
4.81 out of 5 stars(74)
Recommend: Yes (73) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Awesome

by Nez on 11/25/2021

My first time buying a car, I had to say it was a wonderful experience. Staff was kind, helpful, and friendly. I had three cars I wanted and still got the one of the cars I wanted. There was some hicks in finance, but we were able to still get a price that worked well. The team worked effectively hard to meet the price range of what I could afford and got it. I can’t thank them enough! Thank you Team Honda! Thank you to the Sales Consultant! Thank you Finance consultant!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
123 Reviews
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5 out of 5 starssales Rating

Awesome

by Nez on 11/25/2021

My first time buying a car, I had to say it was a wonderful experience. Staff was kind, helpful, and friendly. I had three cars I wanted and still got the one of the cars I wanted. There was some hicks in finance, but we were able to still get a price that worked well. The team worked effectively hard to meet the price range of what I could afford and got it. I can’t thank them enough! Thank you Team Honda! Thank you to the Sales Consultant! Thank you Finance consultant!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Great customer service!

by Haley on 11/15/2021

Everyone here is so welcoming & helpful. Made me feel great & comfortable purchasing my new vehicle as well as providing repairs on my other. Thank you so much!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

I was an easy sale!

by Heather on 10/15/2021

I love the whole process of buying a car, I'm not afraid to haggle and I have some inside knowledge of how dealerships work. That said because we have a small budget and pay cash for cars the pickings are slim and I knew what we wanted before we even arrived. Darlene helped us the day before after I talked to Kevin on the phone... So they were both great.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Second Good Experience at Team Honda

by Jim Petroskey on 10/02/2021

I purchased a new Honda CRV a year ago at Team Honda and Theo was the salesman. He was low key and knowledgeable and I had an excellent experience. My son needed a car a year later and I went back and asked for Theo and had a similar experience. I'm 2 for 2 at this place and with Theo.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

New to me

by Nicole on 10/01/2021

I had a great car buying experience! Everyone was helpful and answered all my questions!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Daleana was awesome!

by Jen Y on 08/27/2021

Daleana was patient, friendly, helpful, and I felt zero pressure. She worked hard until I was satisfied with the offer!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Excellent customer service and professionalism

by NWILL on 08/20/2021

From beginning to end, I was happy with my experience at Team Honda!! Steve and Kim were awesome!! So happy with my purchase!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
4 out of 5 starssales Rating

Easy to do business with

by Andrea Douglas lipsky on 08/19/2021

Fast, no typical stressful buying here!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Spacious and Gracious

by Brett and Stephanie Clayton on 08/06/2021

My husband, myself and our children were in need of a van. We had done our research and knew what we would like to have. It was a matter of did they have what we needed for the price we wanted. Our friend and brother in Christ, Steve Whaley helped us in choosing the right vehicle that would meet our families physical and financial needs. We truly are blessed and thankful for such a great, easy and smooth process. We absolutely love our 2016 Honda Odyssey Ex-L!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
4 out of 5 starssales Rating

They really do the work for your business.

by Erin on 08/03/2021

I came in on the 31st of July by coincidence. I wanted to start shopping around for a vehicle to lease and to trade in my current car. I wanted something a little fancy but not too high in price. I test drove a Honda cr-v special edition and it was a really nice little set of wheels. It had a bunch of fancy luxuries my current 2016 sedan did not. And I really liked it but I had a few other dealers to go see later. I let them draw up a quote for what I would need to lease. The first deal was about what I would expect it to be but I wanted to see other offers. Ethan said hold on let me see if I can get you a better deal. And we went back and forth a few times and he even brought out his manager to try and help sell to me. They had said they were only a few car sales away from their monthly quota, which honestly I don't know if that is true, but in the end they offered me a deal that I didn't expect and couldn't really pass up. In the end I walked away with a brand new suv that only had 8 miles on it and a truly maintenance free package that only cost a couple bucks extra. I didn't intend to get a vehicle that day but they really wanted my business. Even though they went back and forth I didn't really feel like they were being pushy, it felt more like they really just wanted my business which I appreciated.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

2020 Honda Ridgeline

by ROGER ADANK on 08/02/2021

This is the 3 rd Honda i have bought from team Honda and Bob. i keep coming back because of the great deals, service, and honesty in our dealings. No hassle at all, straight forward, and took possession that day.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

the best

by donna on 08/01/2021

friendly and trustworthy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Living my best life!

by Priscilla on 07/30/2021

Kevin Stanzione Helped me get the car if my dreams! Finance team was awesome too! I went in thinking that I would be so overwhelmed & anxious, but right away I felt like Kevin was really there to help me get into a reliable car. Now I’m off living my best life. Thanks Honda!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

TeamHonda Merrillville

by Christina M on 07/22/2021

Steve W. Was great help! He answered all questions and was super nice. Made buying easy!!! Thanks everyone

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
4 out of 5 starssales Rating

GREAT sales team

by Joe Satkus on 07/17/2021

I'd recommend anyone buy a car through Bob Pilja at Team Honda. Very personable and helpful. The financial department threw me for a loop the first round with empty promises, but I still came back and bought the car Bob and I settled on, and at a fair price. I am happy with my purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Toyota Highlander

by Roger Ault on 07/10/2021

Couple of days ago. I called to speak to Richie Botts and he called me back in a couple days and delivered me the vehicle that I was looking for way to go Richie Botts.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
1 out of 5 starsservice Rating

they don't honor their warrantee

by qwerqwer on 07/02/2021

they replaced a CV joint on my CRV and it lasted less than a year. they wouldn't honor their warrantee. run away from this dealership as fast as you can

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

Answer to prayers!

by Eric Oertel on 06/26/2021

Steve Whaley and Team were great to work with. From the very 1st inquiry, to driving off the the lot with my new vehicle. The process was as painless as it gets. Everyone’s situation is different and mine is no different. They worked to put me in a new ride knowing that this would be the transportation to be able to see my daughter when she heads to the Upper Peninsula in Michigan. Been looking for the right AWD that I could afford. Been looking for over a year when I found them. 4 days later I drove a wonderful vehicle off the lot. Thank you to Steve and everyone else!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Experience

by Vern on 06/20/2021

James at Team Honda was a great help for us. He went out of his way to make everything so easy for me to purchase my vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

He didn’t even laugh at us!

by Mary Ann Hiigli on 05/29/2021

We told our salesman we had a 13 year old dog, plus two others who we love to travel with. But we needed a easier accessibility vehicle for her. He didn’t roll his eyes or laugh at us! Mike Rainbolt was a great salesperson, who answered all our questions, let us test drive several vehicles and provided answers to all our questions. No pressure, no double talk. We appreciated his input and honesty.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Quick & Easy

by Kallie on 05/20/2021

My experience with Ethan was great. He was helpful. Listened to what I was looking for & found me the perfect car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
videos
about our dealership

From before you even walk into our showroom to long after you drive home, all of our customers here at Team Honda are customers for life. Being car-owners ourselves, it’s only fitting that we’d provide our drivers with the kind of courtesy, service and respect that we would expect.

It all starts with our extensive lineup of fabulous new and used Honda models. Whether you’re looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Honda lease options that are available throughout the year, it’s never been easier to get behind the wheel on your terms.

From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One.

Amenities
Instant Financing
Complimentary Coffee
Cable Television
Express Service
Customer Lounge Area