D-Patrick Volkswagen

Today closed
Closed Now
Sunday
closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 5:00 PM

Customer Reviews of D-Patrick Volkswagen

5.0
Overall Rating
(68)
Recommend: Yes (67) No (1)
Write a review: Sales | Service
sales Rating

Sportwagen purchase

by472motoxon 11/16/2018

Daniel and the staff took great care of us and the purchase was quick and easy. Will be going back when we are ready for another vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
68 Reviews
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sales Rating

Sportwagen purchase

by472motoxon 11/16/2018

Daniel and the staff took great care of us and the purchase was quick and easy. Will be going back when we are ready for another vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Good Service

byScreenNameon 11/13/2018

Work to my car is always clean, accurate, and on time. Always satisfied. Represinatives on the phone are always polite and respectful. Although when asking about a campaign to be done to my car, the representative could not tell me what parts were going to be replaced. I had to get the campaign number and look online for myself. Other than that, no complaints.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Place

byTDIDudeon 10/05/2018

I've bought a lot of cars in my life. And was in the service industry with ford 20 years ago. These guys have it down to a fine art. Best place I've ever bought from and the service dept was amazing. Got my car done a day before it was suppose to be done. Thank you for making everything so easy and affordable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Exceeded expectations!!

byRmong1985on 09/29/2018

I went there with only the expectation of buying and old beater. But Tyler went out of his way working past closing hours to put me in a brand new vw Jetta. You guys just earned a customer for life!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

byFavoritePassaton 09/21/2018

The service department at D-Pat VW is top notch.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Provided and paired a new spare key

byAlfredon 09/13/2018

Provided and paired a new spare key -- all done as promised and nice car wash too.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience!

byAshleyHembree9on 09/12/2018

They did everything to get me into an amazing car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

New battery, replacement of Day light and oil change

byLLP9222on 09/06/2018

Great service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Brake Fluid Flush

byChrison 09/06/2018

Everything about this experience was as they said it would be. It took the exact amount of time that I was quoted. I was offered complimentary shuttle service if needed. They even provided me with the coupon that I mistakenly left at home!

  • Recommend this dealer? Yes
service Rating

A+ Service

byBsmallon 08/31/2018

I have an Audi which I brought in for some maintenance. I drove 3.5 hrs from Fishers, IN to get the work done instead of going in Indy close to home because of the service! My boyfriend and I go to Evansville and last time he has a light come in on his Passat, we stopped in and the guy that helped us was so amazing, I knew when I needed maintenance it would be worth the long drive! Definitely check them out!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Excellent as Usual

byB_Mitchellon 08/31/2018

Always makes me feel like a valued customer. Very professional and friendly staff.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

TDI Recall Performed

byDanon 08/31/2018

Great work. They communicated everything extremely well.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service done well and on time

byAlfredon 08/30/2018

This was my first Oil change and inspection for my Audi A3 -- it was complimentary. D-Patrick did the work right on time as promised and I was also pleased at what a great job they did in hand washing the car (include getting all the bug juice off the windshield!).

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Tire replacement

byWoickeon 08/30/2018

Excellent job, on time, no problems.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Repair of air-conditioning

byrepairofairon 08/29/2018

Everyone was very courteous and problems were resolved

  • Recommend this dealer? Yes
service Rating

Delivered on everything expected.

byDBon 08/29/2018

Good work, transparent and knowledgeable service writers, nice and clean loaner car. I couldn’t have asked for more from a service experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

byBobon 08/29/2018

Works with me to arrange service and car since I live out of town

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Service

byChat000on 08/29/2018

I always receive service above expectations.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Best Service Department

byEd_Bon 08/28/2018

I have owned several luxury vehicles including Lexus, Cadillac and Mercedes. Although each service department did well, Brian and the service team at D-Patrick BMW is by far the best. Always make you feel like you are the most important customer in the building.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Wonderful experience!!

byCarrieon 08/27/2018

I had a fantastic experience with Dave and D Patrick that exceeded my expectations! I don't plan on going anywhere else to buy a car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Oil change

byKelly_lon 08/23/2018

It was that time again. I hate taking the time out of my busy schedule to do things like auto maintenance, but D Patrick makes it pain free. The nice shuttle guy takes me wherever I need to go to do my errands so I’m not totally wasting my time. My stuff is still under warranty, so it’s free. What more could a girl ask for? D Patrick makes my dreaded task bearable. Thanks!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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