Awarded 2018

Gerald Kia of Naperville

Awarded 2018
Today 9:00 AM - 9:00 PM
Open Now
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Gerald Kia of Naperville

5.0
Overall Rating
(160)
Recommend: Yes (160) No (0)
Write a review: Sales | Service
sales Rating

Great Dealership To Work With. Highly Recommended!

by jbr1282 on 04/11/2018

The entire staff from beginning to end were very accommodating. They constantly went out of their way to help us and support yes. Everyone was very friendly. They listened to our needs and made sure to get us into the vehicle we wanted instead of compromising.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
224 Reviews
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service Rating

Great service

by joelcraig23 on 04/12/2018

Very thankful to Teresa for ensuring warranty coverage for all repairs, and for setting me up with a loaner so I could leave for the 4 hours my service took. Great customer service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

sales Rating

Great Dealership To Work With. Highly Recommended!

by jbr1282 on 04/11/2018

The entire staff from beginning to end were very accommodating. They constantly went out of their way to help us and support yes. Everyone was very friendly. They listened to our needs and made sure to get us into the vehicle we wanted instead of compromising.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Buying a used car at Gerald Kia in Naperville

by ebaileym on 04/03/2018

Q was a great salesman. Was not pushy and very honest and down to earth. Felt very comfortable buying a car from him and would absolutely work with him again in the future. Anthony who is the general manager is also a great guy that seemed to really care about his customers and was very welcoming and friendly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Five-Star Service!

by Leebalgemann on 03/29/2018

Taylor and Dave greeted me upon my arrival and, between the two, kept me informed about the progress of work.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great job!

by Kelly_White07 on 03/29/2018

Friendly staff! Beautiful facility! Work was performed as promised. Honest and knowledgeable! I will always go to Gerald for any of my vehicle needs! Keep up the great work!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Angela

by Angela_ on 03/27/2018

My Sales Rep Adrijan Tairi was very attentive to the desires of my needs. He presented me with a great selection to choose from right up front. He has address every question, request and concern I have had since the moment we have meet. I would definitely recommend Adrijan to future customers.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great work on my Forte!

by CasinoManOrt on 03/20/2018

Work was done within the time stated and the free car wash was a nice bonus. I would not hesitate buying from Gerald Kia when the time comes for a new auto.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great Salesman

by JosephM22 on 03/20/2018

Very professional, friendly and willing to work with us. Excellent information and communication from Brian Murphy. We will recommend him to our friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Review

by chamby35 on 03/12/2018

Smooth and quick sales experience. Helpful in finding the right car for me and my family. Would recommend to family and friends

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Gerald Kia Naperville

by kentlawson on 03/08/2018

I asked for a very specific approach and was completely listened to by John Smith, my salesperson. Outstanding job. I would go back to John.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Excellent Kia Dealer

by dg81385 on 03/07/2018

Overall, the dealer was very clean and presentable. The staff was excellent and treated me with respect throughout the buying process. They were not pushy, "salesey" and really listened to what my needs were to ensure they were met.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

New Lease

by SorKIa18 on 03/05/2018

Jon was very helpful and friendly. They were able to get us the vehicle we wanted at the right price.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Fun shopping

by Arthur04 on 02/28/2018

Fast, easy and the service was great. Kyle the internet manager was a pleasure to work with, he made it a great way to buy a car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great Car Buying Experience

by JillianNovak on 02/23/2018

Everyone was very helpful and welcoming. It's always nice to feel like you're stepping into someone's home versus their place of business especially when it's a car dealership. Everyone did a fantastic job trying to make a difficult situation happen. John and Anthony kept it real, I never felt like I was being "sold" the car. They were very professional, prompt and thorough and funny! You have to be funny! Laughter wins every time. Thanks for making a normally terrible experience a delight. Kelly was so quick and knowledgeable! Ready with answers to all my questions and I appreciate her empathy and compassion as well. You have a great team.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great experience

by taneisha23 on 02/23/2018

Everyone was very friendly, and I never felt like I was being pressured into a purchase. The atmosphere was very laid back which I really appreciated because I was already stressed out about my old car. Brian and Suzie were great!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Kia of Naperville is amazing.

by Samantha1395 on 02/23/2018

How awesome everyone was and how they helped me find the car i was in love with. Everyone was truly amazing and welcoming and friendly. Would definitely recommend others going there

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Oil Change & Tire Rotation

by yungman on 02/21/2018

Taylor was great! She greeted us as soon as we drove into the service drive and got us going right away...told us it'll be about an hour, and that we can wait in the customer lounge area in the meantime.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

My new 2018 Stinger

by Susan_G2 on 02/11/2018

I liked working with Lyle as he worked hard to find the car I wanted and he worked hard for pricing on my new car too. I am very happy with my purchase. Kelly in finance was great and was very easy to talk to, thorough and explained everything. Great team!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Michael Smith Salesman

by SavannahValdez on 01/30/2018

Went very well. We came in on Saturday and unfortunately felt a little rushed in trying to make a deal, so eventually left that day, but was able to come back Monday and start all over and reach a deal that we felt comfortable at. Michael Smith was very helpful and made sure we were comfortable and well taken care of

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

New Car

by Laceret on 01/29/2018

I worked with John Smith, he was professional, friendly, answered all my questions in detail and helped me pick the perfect car for our family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Great Experience

by JoyZ1970 on 01/26/2018

The salesman. John Mock. Very kind and knowledgeable. Honest. Got me into a brand new Kia Forte. I was shocked. Stayed late and made it happen.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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